Reward Points Module for ZC v13x

Hi again :blush:

I just uninstalled the mod and still having same issue. I have made no other changes to my site aside from installing this mod. Do you think this issue is mod related?

thanks

Quote:

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Originally Posted by Mike_Dean

Hi Andrew,

I have an earlier version of the Mod installed.

I wanted to change the global ratio from 1.00 to 0.5, so I amended it as I assumed it should have been done, eg

Catalog>Rewards points>Set Global Reward Point Ratio.

Now, all the rewards points are still available to existiign customers, but they have no actual $value ???

I retraced my steps and reset it back to 1.00, but all customers are still shwoing available points but no $ value.

What did I do.!!! :wacko:

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Update to the latest version (1.26) as a lot of these issues have been fixed- This sounds like a rounding error which appeared in one of the earlier versions.

Quote:

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Originally Posted by mw4kids

Hi again :blush:

I just uninstalled the mod and still having same issue. I have made no other changes to my site aside from installing this mod. Do you think this issue is mod related?

thanks

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See this post:

https://www.zen-cart.com/tutorials/index.php?article=82

well it's good to know it's not the mod b/c I reeeaallly want to eventually get it installed and working...i love the idea of the mod.

wish me luck,
thanks

Quote:

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Originally Posted by mw4kids

well it's good to know it's not the mod b/c I reeeaallly want to eventually get it installed and working...i love the idea of the mod.

wish me luck,
thanks

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Did you find the problem?

Hi Andrew,

I have installed the latest version now (1.26a) and I have tried two scenarios, and encounter some issues.

Here are the background:
Global Ratio set to = 1
Product A ratio = 0.5
Redeem ratio set to = 0.1
Reward earned before = 295

Scenario A (in config -> Reward points admin, I set reward point mode = 1 and adjust reward points for sale / special=1 ):

Products in cart :
----------
3 x Product A (base $135, no sale / special ) $405.0
1 x Product B (base $58, sale at $48) $48.0
----------
But the rewards points in cart = 260 (should be 250?)

Then, upon checkout :
Sub-Total:$453.0
Shipping: $16.0
Quantity Discount (for buying 3 x product A): -$78.0
Value of Redeemed Reward Points:-$29.5
Total Reward Discount Amount: (0%) -$0.0
Total: $361.5
Reward Points earned: 260

---------------
Scenario B (in config -> Reward points admin, I set reward point mode = 0, other settings the same):

Then, upon checkout :
Sub-Total:$453.0
Shipping: $16.0
Quantity Discount (for buying 3 x product A): -$78.0
Value of Redeemed Reward Points:-$29.5
Total Reward Discount Amount: (0%) -$0.0
Total: $361.5
Reward Points earned: 453
---------------

My questions:
1. What is the " Total Reward Discount Amount: (0%) -$0.0" means and the purpose for?
2. Would it be possible for the final rewards earned less the value of the redeemed reward points?
3. Is there any wrong setting at my configuration as it seems for Scenario B, the reward points earned can't deduct the discount?

Many thanks!

Paul

Hi Andrew,

one more point to note: I find the 295 rewards point earned before are still there at my customer record after I have confirm the above order, any ideas? (the 260 has added as pending).

Many thanks!
Paul

Hi!

Is there a way to present more information in the my account page?

At the moment, the only information to a customer in the my account page is the Total Reward Points they have earned. Is there a way to show the Value of Redeemed Reward Points as seen on page 2 of 3 on the checkout pages?

Any help would be very well received!

Thanks!

Quote:

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Originally Posted by paupauchu

Hi Andrew,

I have installed the latest version now (1.26a) and I have tried two scenarios, and encounter some issues.

Here are the background:
Global Ratio set to = 1
Product A ratio = 0.5
Redeem ratio set to = 0.1
Reward earned before = 295

Scenario A (in config -> Reward points admin, I set reward point mode = 1 and adjust reward points for sale / special=1 ):

Products in cart :
----------
3 x Product A (base $135, no sale / special ) $405.0
1 x Product B (base $58, sale at $48) $48.0
----------
But the rewards points in cart = 260 (should be 250?)

Then, upon checkout :
Sub-Total:$453.0
Shipping: $16.0
Quantity Discount (for buying 3 x product A): -$78.0
Value of Redeemed Reward Points:-$29.5
Total Reward Discount Amount: (0%) -$0.0
Total: $361.5
Reward Points earned: 260

---------------
Scenario B (in config -> Reward points admin, I set reward point mode = 0, other settings the same):

Then, upon checkout :
Sub-Total:$453.0
Shipping: $16.0
Quantity Discount (for buying 3 x product A): -$78.0
Value of Redeemed Reward Points:-$29.5
Total Reward Discount Amount: (0%) -$0.0
Total: $361.5
Reward Points earned: 453
---------------

My questions:
1. What is the " Total Reward Discount Amount: (0%) -$0.0" means and the purpose for?
2. Would it be possible for the final rewards earned less the value of the redeemed reward points?
3. Is there any wrong setting at my configuration as it seems for Scenario B, the reward points earned can't deduct the discount?

Many thanks!

Paul

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First off- Switch off Reward Points Discount under Order Total modules (this is just on test at the moment).

Then check Config->Reward Points and see what you have "Adjust Reward Points for Sales/Specials" set to.

Quote:

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Originally Posted by overseas

Hi!

Is there a way to present more information in the my account page?

At the moment, the only information to a customer in the my account page is the Total Reward Points they have earned. Is there a way to show the Value of Redeemed Reward Points as seen on page 2 of 3 on the checkout pages?

Any help would be very well received!

Thanks!

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Shouldn't be a problem.