Can't see which item the customer have ordered

I get a notification by paypal when customers buy products but the order dosen't show up in the "new order" field and I can't find it at all. Anyone know what this could be. It seems like everything is going smooth for the customer but It dosen't seem like the order is registered in the database.

Any suggestions?

Check your PayPal configuration details very closely:
http://www.zen-cart.com/wiki/index.php/PayPal

All details are correct and it worked fine when i tested it, I don't have a clue what it can be.

I have installed a new language can this be a problem?

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Originally Posted by dieter

I have installed a new language can this be a problem?

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Maybe. If you de-install the language, does anything change with paypal?

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Originally Posted by dieter

I get a notification by paypal when customers buy products but the order dosen't show up in the "new order" field and I can't find it at all. Anyone know what this could be. It seems like everything is going smooth for the customer but It dosen't seem like the order is registered in the database.
Any suggestions?

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Hi, I am also having this same problem. I installed fresh install v1.3.5 to a new database, and then imported my sql data. Everything is working smoothly except the paypal payment module is not working properly. When a customer pays through paypal he gets through checkout process and returns to the site however the new order does not show. They are taken to the success page, telling them their order has been made, but what shows in their account is the order number and the items in the last sale I made to them- not the new one. In my admin panel I don't see any new order recorded. I receive payment notification email by paypal but can not make out what the customer has ordered.
I installed the "stuck paypal viewer mod" and have 37 stuck payments in 2 days showing there. However this mod doesn't let me see what products are ordered either.
If I log into paypal and give the customer back even a one penny refund on their payment, all of a sudden the paypal order will show in the admin panel and the zencart emails are then sent out notifying me and the customer of the order.
Until the refund is given the only emails zencart sends out are the "welcome to" emails.
The money order/check and credit card payments work just fine, just having trouble with the paypal payments. I have verified sockets opened on port 80 and on port 443 using paysock.php. I have done everything suggested in the forums and in the wiki: http://www.zen-cart.com/wiki/index.php/PayPal
Thanks for any help
here is the last paypal ipn debug log:Attachment 590

Did you remove and reinstall and configure the PayPal IPN Payment Module after you upgraded?

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Originally Posted by Ajeh

Did you remove and reinstall and configure the PayPal IPN Payment Module after you upgraded?

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yes I have done everything suggested in the forums and in the wiki.

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Originally Posted by oldctu

Hi, I am also having this same problem. I installed fresh install v1.3.5 to a new database, and then imported my sql data. Everything is working smoothly except the paypal payment module is not working properly. When a customer pays through paypal he gets through checkout process and returns to the site however the new order does not show. They are taken to the success page, telling them their order has been made, but what shows in their account is the order number and the items in the last sale I made to them- not the new one. In my admin panel I don't see any new order recorded. I receive payment notification email by paypal but can not make out what the customer has ordered.
I installed the "stuck paypal viewer mod" and have 37 stuck payments in 2 days showing there. However this mod doesn't let me see what products are ordered either.
If I log into paypal and give the customer back even a one penny refund on their payment, all of a sudden the paypal order will show in the admin panel and the zencart emails are then sent out notifying me and the customer of the order.
Until the refund is given the only emails zencart sends out are the "welcome to" emails.
The money order/check and credit card payments work just fine, just having trouble with the paypal payments. I have verified sockets opened on port 80 and on port 443 using paysock.php. I have done everything suggested in the forums and in the wiki: http://www.zen-cart.com/wiki/index.php/PayPal
Thanks for any help
here is the last paypal ipn debug log:Attachment 590

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Me too! Help! I have done a fresh install. Perhaps I should not import my customer list? It seems like if there is a sale to a repeat customer it is not recognized? Refunding with paypal makes orders show magically! What's up with that?

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Originally Posted by noniguy

Me too! Help! I have done a fresh install. Perhaps I should not import my customer list? It seems like if there is a sale to a repeat customer it is not recognized? Refunding with paypal makes orders show magically! What's up with that?

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I am not having my paypal payments show up at all.

I am also having the exact same problem. I am using ver. 1.3.0
Credit card works, my added viaklix module works but paypal
doesn't show the sale in admin or anywhere else even though paypal payment does go through.
Has anyone figured this out yet?
I have checked my settings in the paypal payment module and at paypal and everything is set up OK
I have another website that uses ver. 1.2.7 and everything works fine in that version including paypal.