CURL problems detected: 28 => connect() timed out!

hi,

i'm encountering a similar problem and can't find a solution anywhere that works.

i've got 1.38a of zencart installed on IIS 6 using fact CGi. I've enabled cURL by commenting it out of the php.ini and copying the dll files over to the system32 folder.
When i check it out in a php info file it shows up as successfully enabled.
I have purchased and set up a dedicated SSL on a unique static IP and everything is working fine with that.
Yet i still get the same errors when installing zencart.

My curltest.php files has the following results.

Code:

---

7 couldn't connect to host

Array
(
    [url] => "http://www.zen-cart.com/testcurl.php"
    [content_type] =>
    [http_code] => 0
    [header_size] => 0
    [request_size] => 0
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 0
    [namelookup_time] => 0
    [connect_time] => 0
    [pretransfer_time] => 0
    [size_upload] => 0
    [size_download] => 0
    [speed_download] => 0
    [speed_upload] => 0
    [download_content_length] => -1
    [upload_content_length] => -1
    [starttransfer_time] => 0
    [redirect_time] => 0
)

---

So cURL is enabled but cannot communicate with the zencart server. What solutions are there? Is setting up a proxy a possible solution? If so how do i set that up?

Thanks in advance for any direction anyone might be able to point me in,

regards,
shaztesting

I can't seem to edit my first post but here is the error when installing zencart in case it helps:

CURL problems detected: 28 => connect() timed out! more info...
CURL requires SSL support. Please notify webmaster or hosting company. 7 => couldn't connect to host more info...
CURL problems detected: 28 => connect() timed out! more info...
CURL requires SSL support. Please notify webmaster or hosting company. 7 => couldn't connect to host more info...
/admin/includes/configure.php does not exist more info...

Errors 7 and 28 reflect a timeout while trying to make a connection, which suggests that it didn't get a response from the destination server. Sometimes this is a result of an nslookup failure when trying to resolve domain names etc. On linux hosts one typically needs to alter/update the resolv.cnf file for things to work.
Often this is supported by the fact that launching a browser on the server results in inability to connect to websites by name.
I suggest you contact your server administrator for assistance with properly configuring the server to operate as an internet host/webserver.

Thanks for your help,

Quote:

---

Originally Posted by DrByte

Often this is supported by the fact that launching a browser on the server results in inability to connect to websites by name.

---

You're right! I can't access the website from the server, I am doing it from a seperate machine and connection. I always thought this is the way it has to be, never realised it means something isn't working.

1. So if i manage to fix this issue, do you think these errors will go away?

Quote:

---

Originally Posted by DrByte

I suggest you contact your server administrator for assistance with properly configuring the server to operate as an internet host/webserver.

---

2. Hmm..I am the server admin, but first time with Server 2k3, i normally worp with apache. Looks like i have to crawl the interwebs to sort this one out - but thank so much for heading me in the right direction! You won't believe how much time i spent with php/curl trying to solve this one :P

1. Yes.
2. There are some websites whose focus is on running webservers -- you might want to poke around at webhostingtalk.com and see if you can find some answers or at least some leads there.

Here's an update on how I'm doing.

1. I have fixed the server connection issue but the curltest.php error 7 still remains.

Are there any tests i can do to isolate the problem? Figure out whether it is a an nslookup failure or something else entirely?

2. Is setting up a proxy going to help or is it unrelated?

thanks

The use of a proxy is almost never done, and unless you have one and know very specifically *why* you have one and are using it, then you should never expect to be needing to use it.

As to nslookup, if a browser on the server can't surf to a URL properly, then nslookup isn't working.

In that case nslookup is working. Looks like no cURL for me :(

Thanks

Hi, I am experiencing similar problems. I am totally new to eCommerce softwares, and is trying Zen Cart for the very first time.

I am trying to install Zen Cart v1.3.8a to my local machine by following the steps as outlined in "E-Start Your Web Store with Zen Cart" by Cucumber media. I have enabled CURL support in PHP as instructed in the manual.

However, when I began installation, the Zen Cart Set-up System Inspection returned with the following problems:

CURL requires SSL support. Please notify webmaster or hosting company. 28 => SSL connection timeout

CURL problems detected:56 => Proxy connection aborted due to timeout

CURL requires SSL support. Please notify webmaster or hosting company. 56 => proxy connection aborted due to timeout

When I look down the list of System Inspection Results, PHP cURL support is ON. So I am not sure what the above is about. I have not clicked the install button yet as I want to resolve this first.

Any suggestions? Please help, thanks!

Ed

Quote:

---

Originally Posted by ed7501

[B]CURL requires SSL support. Please notify webmaster or hosting company. 28 => SSL connection timeout

---

It's telling you that the CURL configuration on your server doesn't support SSL, meaning that the server administrator didn't compile the CURL support with OpenSSL or equivalent options.
This means that your store won't be able to do secure background communications.
This is entirely unrelated to having a SSL certificate for your site (which is also recommended if you will be collecting any information from your customers).

The other CURL messages about proxy are just knock-on effects of an automated attempt to try using a proxy since the SSL attempt failed. If you fix the SSL problem those other matters will go away.

Thanks for the reply... seems like this is a common problem!

So I assume I can go ahead with the installation now, and worry about SSL support when I am ready to move the shop to a web host?

Yes, I suppose you could consider it a "common problem" ... insomuch as it is one that commonly occurs on standalone computers pretending to function like a makeshift webserver.

And, yes, you can probably get away with ignoring the CURL SSL problem for testing. But, you will have problems testing live payment modules since CURL and SSL are required for many of those. You'll have to wait to test those on the live webserver.

Hi guys,

I swapped to a Linux server from Windows and have resolved some of the issues.

Firstly my Curltest.php page shows:
Data validation Good

and my phpinfo() shows curl extensions compiled with Open SSL:

curl

CURL support enabled
CURL Information libcurl/7.15.5 OpenSSL/0.9.8b zlib/1.2.3 libidn/0.6.5





Now when i try and install zencart i STILL get ...


CURL requires SSL support. Please notify webmaster or hosting company. 7 => couldn't connect to host more info...
CURL problems detected: 28 => connect() timed out! more info...
CURL requires SSL support. Please notify webmaster or hosting company. 7 => couldn't connect to host more info..

I can ping zen-cart.com from the server with no problems.

You mentioned altering or updating my resolv.cnf file. I have access to it but what exaclty do i have to do to rule out an nslookup failure?


Any thoughts?



p.s i didn't know whether to make a new post in the linux forums or just follow on from here so my apologies in advance if i chose the wrong option.

What's in your resolv.cnf file presently?

Perfect!!!
adding ip hostname to resolv.conf solved the problem