paypal express checkout error: 10486 This transaction couldn't be completed
I'm getting this error when paypal returns. "10486 This transaction couldn't be completed. - This transaction couldn't be completed. Please redirect your customer to PayPal."
Paypal payments did work and now they don't.
The log files show the error but not the reason other than 10486.
Transaction log files in newest to oldest order...
paypalwpp_Paypal_Action_07-27-2014-22-32_eWRd4
Code:
Jul-27-2014 22:32:19 (1406525539)
termEC-1
Killed the session vars as requested
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-2
BEFORE: $this->showPaymentPage = 0
Token Data:
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-3
AFTER: $this->showPaymentPage = 0
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-8
$this->showPaymentPage NOT true, and NO custom page selected ... using SHIPPING as default
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-10
Redirecting to checkout_shipping - Stack: checkout_shipping
Message: 10486 This transaction couldn't be completed. - This transaction couldn't be completed. Please redirect your customer to PayPal.
Session Data: Array
(
[securityToken] => f6f3f1625715063e4cde1fe3eb054bc6
[customers_host_address] => cpe-76-89-163-26.socal.res.rr.com
[SSL_SESSION_ID] =>
[SESSION_USER_AGENT] => Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
[SESSION_IP_ADDRESS] => 76.89.163.26
[cartID] => 20481
[cart] => shoppingCart Object
(
[contents] => Array
(
[307] => Array
(
[qty] => 1
)
)
[total] => 3.95
[weight] => 0.6
[cartID] => 20481
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[download_count] => 0
[total_before_discounts] => 3.95
[display_debug_messages] =>
[flag_duplicate_msgs_set] =>
)
[check_valid] => true
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => login
[mode] => SSL
[get] => Array
(
[action] => process
)
[post] => Array
(
)
)
[1] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
[token] => EC-96T80674NT081272S
[PayerID] => ZYKBEMP263PBJ
)
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_process
[mode] => SSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
)
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2014-07-27
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 76.89.163.26
[login_attempt] => 1
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_shipping
[text] => 10486 This transaction couldn't be completed. - This transaction couldn't be completed. Please redirect your customer to PayPal.
[type] => error
)
)
[customer_id] => 9
[customer_default_address_id] => 10
[customers_authorization] => 0
[customer_first_name] => joseph
[customer_last_name] => s
[customer_country_id] => 223
[customer_zone_id] => 12
[valid_to_checkout] => 1
[sendto] => 10
[payment] => paypalwpp
[shipping] => Array
(
[id] => usps_First-Class Mail Large Envelope
[title] => United States Postal Service (First-Class Mail Large Envelope)
[cost] => 3.76
)
[billto] => 10
[shipping_tax_amount] => 0
[comments] =>
[payment_attempt] => 1
[shipping_tax_description] => Sales Tax
)
=================================
paypalwpp_Paypal_Action_EC-96T80674NT081272S_eWRd4
Code:
Jul-27-2014 22:32:15 (1406525535)
getLineItemDetails 7 - subtotal comparisons
BEFORE line-item calcs: Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.3
[SHIPPINGAMT] => 3.76
[SHIPDISCAMT] => 0
[HANDLINGAMT] => 0
[INSURANCEAMT] => 0
)
AFTER doing line-item calcs: Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.3
[SHIPPINGAMT] => 3.76
[SHIPDISCAMT] => 0
[HANDLINGAMT] => 0
[INSURANCEAMT] => 0
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
)
=================================
Jul-27-2014 22:32:15 (1406525535)
getLineItemDetails 8
checking subtotals...
Array
(
[calculated total] => 8.01
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
)
-------------------
difference: 0 (abs+rounded: 0)
=================================
Jul-27-2014 22:32:15 (1406525535)
getLineItemDetails 10
subtotals balance - okay
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-1
Beginning EC mode
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-2
address overrides added:
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[DESC] =>
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOSTREET2] =>
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
)
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-3
address info added:
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[DESC] =>
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOSTREET2] =>
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
)
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-4
info being submitted:
EC-96T80674NT081272S ZYKBEMP263PBJ 8.01
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[DESC] =>
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
[BUTTONSOURCE] => ZenCart-EC_us
[RETURNFMFDETAILS] => 0
[CUSTOM] => EC-9-1406525535
[INVNUM] => 9-1406525535-[Alleystamp]
[CURRENCY] => USD
)
=================================
Jul-27-2014 22:32:18 (1406525538)
before_process - EC-5
resultset:
Array
(
[TIMESTAMP] => 2014-07-28T05:40:48Z
[CORRELATIONID] => 730df9d9b6c6
[ACK] => Failure
[VERSION] => 61.0
[BUILD] => 11950065
[L_ERRORCODE0] => 10486
[L_SHORTMESSAGE0] => This transaction couldn't be completed.
[L_LONGMESSAGE0] => This transaction couldn't be completed. Please redirect your customer to PayPal.
[L_SEVERITYCODE0] => Error
[CURL_ERRORS] =>
)
=================================
Paypal_CURL_EC-96T80674NT081272S_26ZU.log
Code:
2014-07-27 10:32:18
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 90
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(R) - PayPal/NVP
[4] => X-VPS-VIT-Integration-Version: 1.5.3
)
Request Parameters: {DoExpressCheckoutPayment}
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
[BUTTONSOURCE] => ZenCart-EC_us
[RETURNFMFDETAILS] => 0
[CUSTOM] => EC-9-1406525535
[INVNUM] => 9-1406525535-[Alleystamp]
[TOKEN] => EC-96T80674NT081272S
[PAYERID] => ZYKBEMP263PBJ
[PAYMENTACTION] => Sale
[NOTIFYURL] => https://www.alleystamp.com/ipn_main_handler.php
[METHOD] => DoExpressCheckoutPayment
[CURRENCYCODE] => USD
[USER] => j9rabbit_api1.earthlink.net
[PWD] => ****************
[VERSION] => 61.0
[SIGNATURE] => ****************************************************M.kM
)
Response:
Array
(
[TIMESTAMP] => 2014-07-28T05:40:48Z
[CORRELATIONID] => 730df9d9b6c6
[ACK] => Failure
[VERSION] => 61.0
[BUILD] => 11950065
[L_ERRORCODE0] => 10486
[L_SHORTMESSAGE0] => This transaction couldn't be completed.
[L_LONGMESSAGE0] => This transaction couldn't be completed. Please redirect your customer to PayPal.
[L_SEVERITYCODE0] => Error
[CURL_ERRORS] =>
)
DoExpressCheckoutPayment, Elapsed: 3091ms -- Failure
TIMESTAMP=2014%2d07%2d28T05%3a40%3a48Z&CORRELATIONID=730df9d9b6c6&ACK=Failure&VERSION=61%2e0&BUILD=11950065&L_ERRORCODE0=10486&L_SHORTMESSAGE0=This%20transaction%20couldn%27t%20be%20completed%2e&L_LONGMESSAGE0=This%20transaction%20couldn%27t%20be%20completed%2e%20Please%20redirect%20your%20customer%20to%20PayPal%2e&L_SEVERITYCODE0=Error&CURL_ERRORS=
other logs in next message
Re: paypal express checkout error: 10486 This transaction couldn't be completed
next logfile.
paypalwpp_Paypal_Action_EC-96T80674NT081272S_vjHC5.log
Code:
Jul-27-2014 22:32:15 (1406525535)
ec_step2
Re-instantiating $order object.
=================================
Jul-27-2014 22:32:15 (1406525535)
ec_step2
Instantiated $order object contents: order Object
(
[info] => Array
(
[order_status] => 2
[currency] => USD
[currency_value] => 1.00000000
[payment_method] => PayPal
[payment_module_code] => paypalwpp
[coupon_code] =>
[shipping_method] => United States Postal Service (First-Class Mail Large Envelope)
[shipping_module_code] => usps_First-Class Mail Large Envelope
[shipping_cost] => 3.76
[subtotal] => 3.95
[shipping_tax] => 0
[tax] => 0.29625
[total] => 8.00625
[tax_groups] => Array
(
[CA TAX 7.5%] => 0.29625
[Sales Tax] => 0
)
[comments] =>
[ip_address] => 76.89.163.26 - 76.89.163.26
)
[totals] => Array
(
)
[products] => Array
(
[0] => Array
(
[qty] => 1
[name] => Crafters' Workshop 6 X 6 Mini Giraffe Print
[model] => tcw388s
[tax_groups] => Array
(
[CA TAX 7.5%] => 7.5
)
[tax_description] => CA TAX 7.5%
[price] => 3.9500
[final_price] => 3.95
[onetime_charges] => 0
[weight] => 0.6
[products_priced_by_attribute] => 0
[product_is_free] => 0
[products_discount_type] => 0
[products_discount_type_from] => 0
[id] => 307
[rowClass] => rowEven
[tax] => 7.5
)
)
[customer] => Array
(
[firstname] => joseph
[lastname] => s
[company] =>
[street_address] => 800 mystreet
[suburb] =>
[city] => Anyplace
[postcode] => 91360
[state] => California
[zone_id] => 12
[country] => Array
(
[id] => 223
[title] => United States
[iso_code_2] => US
[iso_code_3] => USA
)
[format_id] => 2
[telephone] => 6612304567
[email_address] => [email protected]
)
[delivery] => Array
(
[firstname] => joseph
[lastname] => s
[company] =>
[street_address] => 800 mystreet
[suburb] =>
[city] => Anyplace
[postcode] => 91360
[state] => California
[zone_id] => 12
[country] => Array
(
[id] => 223
[title] => United States
[iso_code_2] => US
[iso_code_3] => USA
)
[country_id] => 223
[format_id] => 2
)
[content_type] => physical
[email_low_stock] =>
[products_ordered_attributes] =>
[products_ordered] =>
[products_ordered_email] =>
[attachArray] =>
[billing] => Array
(
[firstname] => joseph
[lastname] => s
[company] =>
[street_address] => 800 mystreet
[suburb] =>
[city] => Anyplace
[postcode] => 91360
[state] => California
[zone_id] => 12
[country] => Array
(
[id] => 223
[title] => United States
[iso_code_2] => US
[iso_code_3] => USA
)
[country_id] => 223
[format_id] => 2
)
)
=================================
Jul-27-2014 22:32:15 (1406525535)
ec_step2_finish - 1
START: paypal_ec_payer_info= Array
(
[payer_id] => ZYKBEMP263PBJ
[payer_email] => [email protected]
[payer_salutation] =>
[payer_gender] =>
[payer_firstname] => joseph
[payer_lastname] => s
[payer_business] =>
[payer_status] => unverified
[ship_country_code] => US
[ship_address_status] => Confirmed
[ship_phone] => 6612304567
[order_comment] =>
[ship_name] => joseph s
[ship_street_1] => 800 mystreet
[ship_street_2] =>
[ship_city] => Anyplace
[ship_state] => CA
[ship_postal_code] => 91360
[ship_country_name] => United States
)
=================================
Jul-27-2014 22:32:15 (1406525535)
ec_step2_finish - 2
country_id = 223 United States US
address_format_id = 2
state_id = 12 (original state tested: CA)
country1->fields['countries_id'] = 223
country2->fields['countries_id'] = 223
$order->customer = Array
(
[firstname] => joseph
[lastname] => s
[company] =>
[street_address] => 800 mystreet
[suburb] =>
[city] => Anyplace
[postcode] => 91360
[state] => CA
[zone_id] => 12
[country] => Array
(
[id] => 223
[title] => United States
[iso_code_2] => US
[iso_code_3] => USA
)
[format_id] => 2
[telephone] => 6612304567
[email_address] => [email protected]
[name] => joseph s
)
=================================
Jul-27-2014 22:32:15 (1406525535)
findMatchingAddressBookEntry - 1-stats
lookups:
Array
(
[countries_id] => 223
[address_format_id] => 2
[zone_country_id] => 1
[zone_id] => 12
)
check_zone: 1
zone:12
SubmittedAddress:Array
(
[firstname] => joseph
[lastname] => s
[company] => joseph s
[street_address] => 800 mystreet
[suburb] =>
[city] => Anyplace
[postcode] => 91360
[state] => CA
[zone_id] => 12
[country] => Array
(
[id] => 223
[title] => United States
[iso_code_2] => US
[iso_code_3] => USA
)
[country_id] => 223
[format_id] => 2
[name] => joseph s
)
=================================
Jul-27-2014 22:32:15 (1406525535)
findMatchingAddressBookEntry - 2-read for match
Lookup RecordCount = 1
=================================
Jul-27-2014 22:32:15 (1406525535)
findMatchingAddressBookEntry - 3a
From PayPal:
821callecompothousandoaks
From DB:
821callecompothousandoaks
Array
(
[address_book_id] => 10
[entry_street_address] => 800 mystreet
[entry_suburb] =>
[entry_city] => Anyplace
[entry_company] =>
[entry_firstname] => joseph
[entry_lastname] => s
)
=================================
Jul-27-2014 22:32:15 (1406525535)
findMatchingAddressBookEntry - 3b
Exact match:
Array
(
[address_book_id] => 10
[entry_street_address] => 800 mystreet
[entry_suburb] =>
[entry_city] => Anyplace
[entry_company] =>
[entry_firstname] => joseph
[entry_lastname] => s
)
=================================
Jul-27-2014 22:32:15 (1406525535)
ec_step2_finish - 3
Exiting ec_step2_finish logged-in mode.
Selected address: 10
Original was: 10
=================================
Jul-27-2014 22:32:15 (1406525535)
termEC-2
BEFORE: $this->showPaymentPage = 0
Token Data:EC-96T80674NT081272S
=================================
Jul-27-2014 22:32:15 (1406525535)
termEC-3
AFTER: $this->showPaymentPage = 0
=================================
Jul-27-2014 22:32:15 (1406525535)
termEC-7
$this->showPaymentPage NOT true, and have custom page parameter: checkout_process
=================================
Jul-27-2014 22:32:15 (1406525535)
termEC-10
Redirecting to checkout_process - Stack: header
Message:
Session Data: Array
(
[securityToken] => f6f3f1625715063e4cde1fe3eb054bc6
[customers_host_address] => cpe-76-89-163-26.socal.res.rr.com
[SSL_SESSION_ID] =>
[SESSION_USER_AGENT] => Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
[SESSION_IP_ADDRESS] => 76.89.163.26
[cartID] => 20481
[cart] => shoppingCart Object
(
[contents] => Array
(
[307] => Array
(
[qty] => 1
)
)
[total] => 3.95
[weight] => 0.6
[cartID] => 20481
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[download_count] => 0
[total_before_discounts] => 3.95
[display_debug_messages] =>
[flag_duplicate_msgs_set] =>
)
[check_valid] => true
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => login
[mode] => SSL
[get] => Array
(
[action] => process
)
[post] => Array
(
)
)
[1] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
[token] => EC-96T80674NT081272S
[PayerID] => ZYKBEMP263PBJ
)
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
)
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2014-07-27
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 76.89.163.26
[login_attempt] => 1
[messageToStack] =>
[customer_id] => 9
[customer_default_address_id] => 10
[customers_authorization] => 0
[customer_first_name] => joseph
[customer_last_name] => s
[customer_country_id] => 223
[customer_zone_id] => 12
[valid_to_checkout] => 1
[sendto] => 10
[payment] => paypalwpp
[shipping] => Array
(
[id] => usps_First-Class Mail Large Envelope
[title] => United States Postal Service (First-Class Mail Large Envelope)
[cost] => 3.76
)
[billto] => 10
[shipping_tax_amount] => 0
[comments] =>
[paypal_ec_markflow] => 1
[paypal_ec_token] => EC-96T80674NT081272S
[paypal_ec_payer_id] => ZYKBEMP263PBJ
[paypal_ec_payer_info] => Array
(
[payer_id] => ZYKBEMP263PBJ
[payer_email] => [email protected]
[payer_salutation] =>
[payer_gender] =>
[payer_firstname] => joseph
[payer_lastname] => s
[payer_business] =>
[payer_status] => unverified
[ship_country_code] => US
[ship_address_status] => Confirmed
[ship_phone] => 6612304567
[order_comment] =>
[ship_name] => joseph s
[ship_street_1] => 800 mystreet
[ship_street_2] =>
[ship_city] => Anyplace
[ship_state] => CA
[ship_postal_code] => 91360
[ship_country_name] => United States
)
[paypal_ec_temp] =>
[shipping_tax_description] => Sales Tax
)
=================================
Re: paypal express checkout error: 10486 This transaction couldn't be completed
A bit of a stab in the dark as to why it didn't go through.
Does the same thing happen when a real address is used or isis in test mode? (Didn't see any indication that it was in test mode.)
I usually test with a rel city, state and zip code combination.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Hi.
I should have mentioned that I changed the some of the personal details. The address, name are real during the transaction.
This was not done in test mode, since paypal was working. I was using 1.51 and upgraded.
Quote:
Originally Posted by
mc12345678
A bit of a stab in the dark as to why it didn't go through.
Does the same thing happen when a real address is used or isis in test mode? (Didn't see any indication that it was in test mode.)
I usually test with a rel city, state and zip code combination.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
i also generated new api details on paypal but that did not resolve this issue either.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Quote:
Originally Posted by
jsteggy
I was using 1.51 and upgraded.
It isn't an upgrade issue.
10486 means "there was a problem with the funding source at PayPal" (ie: you don't have funds in your PayPal account and don't have a credit card on file to do the funding, or the CC bank is declining the CC payment, or PayPal isn't letting you use whatever you originally chose to fund the payment ... basically PayPal is making the customer re-choose a payment option), and the "please redirect your customer to paypal" is telling you that the store should send the customer back to the PayPal page.
There's code in v1.6.0 for that, but it didn't get put into 1.5.3 or older, so you'll have to edit the code to accommodate that scenario.
I *think* the following will work:
/includes/modules/payment/paypalwpp.php, around line 2793, you'll see code like this:
Code:
// if funding source problem occurred, must send back to re-select alternate funding source
if ($response['L_ERRORCODE0'] == 10422) {
$paypal_url = $this->getPayPalLoginServer();
zen_redirect($paypal_url . "?cmd=_express-checkout&token=" . $_SESSION['paypal_ec_token']);
die();
}
Change it like this:
Code:
// if funding source problem occurred, must send back to re-select alternate funding source
if ($response['L_ERRORCODE0'] == 10422 || $response['L_ERRORCODE0'] == 10486) {
$paypal_url = $this->getPayPalLoginServer();
zen_redirect($paypal_url . "?cmd=_express-checkout&token=" . $_SESSION['paypal_ec_token']);
die();
}
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Thanks for the tip, but that did not work. All I got was a blank page after clicking on checkout. Your comment did help me though.
Quote:
you don't have funds in your PayPal account and don't have a credit card on file to do the funding,
stupid me - my paypal account does not have a card on it and even though paypal seemed to take the payment, it threw an error. Is there a more expressive error message that's available?
Re: paypal express checkout error: 10486 This transaction couldn't be completed
and after looking at your example closer I see I made a copy paste error. doh! that suggestion does work. Thanks.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Thanks for confirming that the fix works.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
I'm having the same problem... started all of a sudden with these error messages again.
I'm using version 1.5.1
And, I'm using the paypalwpp_v84.php module.
And it seems to be working fine when I applied the fix.
Does it matter which one I'm using? I applied the fix to the module I'm using.
But I wondered if I should be using the other one.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Quote:
Originally Posted by
daffy
I'm having the same problem... started all of a sudden with these error messages again.
I'm using version 1.5.1
And, I'm using the paypalwpp_v84.php module.
And it seems to be working fine when I applied the fix.
Does it matter which one I'm using? I applied the fix to the module I'm using.
But I wondered if I should be using the other one.
I've never used the other module you mention, but I imagine the fix will be fine.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Not sure this the the correct place to raise this. I have just updated to 1.5.5f and I have had customers getting a blank screen after trying to pay with paypal (not creating an account. When I look at the paypal curl error the error code is 10486. I have check and the 1.5.5f version of /paypalwpp.php seems to have code to check for the failure but it does not appear to be returing the customer to paypal. Is this because the customers has used paypal to checkout and not created an account? Any Ideas I seem to have had 6 or so since I upgraded?
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Very old thread. Have you taken care of PayPal's requirement for API update? Do you have your site set to https? Have you looked at https://www.zen-cart.com/showthread....o-HTTPS-PayPal
Have you googled Paypal 10486? Good info there as well.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
I have seen this blank screen behavior too on a 10486. No other logs, and it only happens once in a while (I can check out using Paypal with no issues). The customer in this case *did* have an account with the store.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Seems to be happening more often these days. I'm suggesting adding the PayPal message to the die() call since (at least for some installations) the redirect plus messageStack output doesn't happen.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
Agree, we are getting this more often with customers contacting us about blank page, and no error logs generated.
Re: paypal express checkout error: 10486 This transaction couldn't be completed
