Easy Google Analytics - Support

Since there isn't an Easy Google Analytics (2.1.5) thread, I'm starting one here.

I'm on ZenCart v1.5.1. I was previously using Simple Google Analytics (1.2.6).

In includes/templates/<your template>/common/html_header.php, there's this line:

PHP Code:

---

/**
 * include content from all site-wide jscript_*.php files from includes/templates/YOURTEMPLATE/jscript, alphabetically.
 * These .PHP files can be manipulated by PHP when they're called, and are copied in-full to the browser page
 */
    require($template->get_template_dir('.php',DIR_WS_TEMPLATE, $current_page_base,'jscript') . '/' . $value); echo "\n";
  } 


---

This seems to included the includes/templates/<your template>/jscript/jscript_google_analytics.php which will include google_analytics.php already.

So the additional line in tpl_main_page.php is redundant...

PHP Code:

---

<?php 
if (GOOGLE_ANALYTICS_TRACKING_TYPE != "Asynchronous") {
    require(DIR_WS_TEMPLATE . 'google_analytics/google_analytics.php');
}
?>

---

My question is, should one of it be removed?

Ok, I think I've figured it out.

Originally, the code for includes/templates/<your template>/jscript/jscript_google_analytics.php in Simple Google Analytics was:

PHP Code:

---

<?php
/* Begin Simple Google Analytics */
  if (in_array($current_page_base,explode(",",'popup_image,popup_image_additional,popup_cvv_help,popup_coupon_help,popup_attributes_qty_prices,popup_search_help,popup_shipping_estimator,popup_print_invoice')) ) {
    //Skip outputting the tracking code as this is a pop-up window
  } else { // Print tracking code to page
    if (GOOGLE_ANALYTICS_TRACKING_TYPE == "Asynchronous") {
    require(DIR_WS_TEMPLATE . 'google_analytics/google_analytics.php');
    }
  } // end if for page determination
/* End Simple Google Analytics */
?>

---

In the Easy Google Analytics, the inner if condition was changed to:

PHP Code:

---

    if(GOOGLE_ANALYTICS_ENABLED == "Enabled"){
      require(DIR_WS_TEMPLATE . 'google_analytics/google_analytics.php');
    } 


---

I think this change could be wrong. It should still be the same as in Simple Google Analytics where it tests (GOOGLE_ANALYTICS_TRACKING_TYPE == "Asynchronous").

This is because the additional code in includes/templates/<your template>/common/tpl_main_page.php is testing for (GOOGLE_ANALYTICS_TRACKING_TYPE != "Asynchronous"):

PHP Code:

---

<?php 
if (GOOGLE_ANALYTICS_TRACKING_TYPE != "Asynchronous") {
  require(DIR_WS_TEMPLATE . 'google_analytics/google_analytics.php');
}
?>

---

I've noticed a number of tracking problems when I tested the Easy Google Analytics. The way it is setup, it won't track a number of important items so you lose functionality of what is in Simple Google Analytics. The new version of Simple Google Analytics that I have here has altered a few ways tracking works and includes some new features that Google allows. In addition, the newest Simple Google Analytics version is built into the Ecommerce Amplifier framework which is built to house a few other tools that help store owners make more money with their site. (And save money in the case of Google Adwords: PPC).

Please describe what's missing.

Hi

I was over in the simple google analytics thread and took your advice to upgrade to easy google analytics.
A couple of questions!
I do not have a "documentation" folder in V1.5.0. Where do I upload \documentation\css and \documentation\images?

I put \documentation\js in catalog/includes/templates/classic/js, Is this OK?

I have a critical error when I run the Tag checker, No HTTP response - see picture.

I also enclose a picture of my configuration.

Thanks for any help!

Figured out I do not need to upload the "documentation" stuff to my web site it is just part of the installation instructions.

Played around with my configuration and it works now.

The google tag checker now shows "no errors" but something is not correct.

For example if my Zen cart Counter history shows for a day 100 - 200;the Google Analytics shows 50 users and 100 sessions.

About "if my Zen cart Counter history shows for a day 100 users - 200 pages; the Google Analytics only shows 50 users and 100 sessions."

I checked my tags on every shop page with the Google Chrome tag checker and no errors found.

I enclose a copy of my configuration for comment.

The installation is automated and I did not get any errors during installation. So where should I look for this problem?

I realise the report for adwords paid searches is almost correct; just one different between the adwords campaign report and the analytics report of paid searches.
Does this help to point to the cause?

Hello. I have zc 1.5.4 with 2.1.6 easy google analytic installed. using universal tracking type. Everything works except E-commerce tracking. Is this plugin suppose to be tracking e-commerce sales at all? if yes then can someone explain please how to achieve this. On my previous zc version when i had simple google analytics everything was working properly with no headache. help please.

i found no way to edit my post so i will add here. i looked at real time analytics, while the purchase was made on my site, it seems like it tracks everything, except checkout_success. do i need to add something there manually?

I have zc version 1.5.4 and I installed the easy google analytics however it doesn't seem to work, when I log in to my google analytics I don't receive any data at all. I'm new to zc so I don't even know where to start looking in to it in order to find the problem and fix it. If anyone here had a similar problem or knows where I should start looking it would really help.
Thanks..

In my logs I get this:

Code:

---

PHP Warning:  Unterminated comment starting line 409 in /home/addvant/public_html/addvant_il_154/includes/templates/westminster_new/google_analytics/google_analytics.php on line 409

---

:( Does anybody know what I should do?

It wasn't that the file ended with a comment that wasn't closed.. I closed it but it didn't help..

I know you mentioned that you closed the comment string and that didn't appear to be it.

That error typically does mean an opening comment was not closed. Can you post what the line of code looks like now that you 'closed it' to make sure all looks ok?

Could it be that the file referenced refers to another file that potentially has issues?

Quote:

---

Originally Posted by econcepts

I know you mentioned that you closed the comment string and that didn't appear to be it.

That error typically does mean an opening comment was not closed. Can you post what the line of code looks like now that you 'closed it' to make sure all looks ok?

Could it be that the file referenced refers to another file that potentially has issues?

---

Thanks, I had already managed to fix the problem. Turns out I have UA and I set to ga. Additionally I didn't realize the plugin will insert the code I received from google automatically so I inserted it. Once removed and after I changed the settings to UA everything seams to be working fine.

Glad you got it fixed!

When I check my Organic Search channel I usually get the message "Keyword (not provided)", sometimes but not often I see a real keyword or two.
Is this a feature or something I can fix?

I have V1.5.1 and classic template.

Thanks

Quote:

---

Originally Posted by marton_1

When I check my Organic Search channel I usually get the message "Keyword (not provided)", sometimes but not often I see a real keyword or two.
Is this a feature or something I can fix?

I have V1.5.1 and classic template.

Thanks

---

This is something that is completely controlled on Google end and is no function of any tracking module (because it is controlled on Google's end). It's for privacy reasons and works like this:

When a user is logged into their Google Account and actively searches the internet, Google does NOT track their search habits. However, when they are not logged into their Google Account it does (that is when you see the keywords).

There are filters I usually set on all my client's Google accounts that can give you great insight and better detail to those pesky "not provided" listings though (which basically are no help at all in determining what your visitors searched on.)

Hopefully that helps a bit.

Quote:

---

Originally Posted by econcepts

This is something that is completely controlled on Google end and is no function of any tracking module (because it is controlled on Google's end). It's for privacy reasons and works like this:

When a user is logged into their Google Account and actively searches the internet, Google does NOT track their search habits. However, when they are not logged into their Google Account it does (that is when you see the keywords).

There are filters I usually set on all my client's Google accounts that can give you great insight and better detail to those pesky "not provided" listings though (which basically are no help at all in determining what your visitors searched on.)

Hopefully that helps a bit.

---

Thanks for your lightening quick answer.

Seems to be a trick by Google to favour people who pay for adwords, if the customer clicks on an adword advt. then I see the exact search term; if they click on a relevant link provided by Google then I do not see the search term (mostly). :)

I have zc 1.5.4 and I installed easy google analytics. I am getting a "ga not found" error on my console. it seems that
it is possible that the ga function has not been loaded by the time it is called OR the correct call is now some
variation on gaTracker. Not sure how to figure out what the problem is.

What is your site? What settings did you use in GA set up in the admin?

I recently upgraded this plugin to replace the old version from last year. Enhanced Ecommerce isn't working for me. I'm viewing the Shopping Behavior Analysis report and all the numbers are zero except Sessions. Product views, add to cart, checkout, and transactions are zero. Regular Universal Analytics data is still being collected as before the upgrade, including ecommerce transaction data on other reports.

I checked that all the catalog files are in place, and I did all the core files merges.

When I view the page source from a browser, here are the snippets in the source, with account number and widget names sanitized.

This is in my product page HEAD.

Code:

---

            <script type="text/javascript"><!--//
            (function(i,s,o,g,r,a,m) {i['GoogleAnalyticsObject']=r;i[r]=i[r]||function() {
            (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
            m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
            })(window,document,'script','//www.google-analytics.com/analytics.js','ga');
                        ga('create', 'UA-xxxxxx-2', 'auto');
                                        ga('require', 'displayfeatures');
                                                ga('send', 'pageview');
    //--></script>

---

This is my add to cart button.

Code:

---

<!--bof Add to Cart Box -->
                  <div id="cartAdd">
    Quantity: <input type="text" name="cart_quantity" value="1" maxlength="6" size="4" /><br /><br /><input type="hidden" name="products_id" value="3569" /><input type="image" src="includes/templates/mistik/buttons/english/btn_add_cart_green.gif" alt="Add to Cart" title=" Add to Cart " onClick="_gaq.push(['_trackEvent', 'Cart', 'Add to Cart', 'Product Page']);" />          </div>
  <!--eof Add to Cart Box-->

---

This is before /BODY.

Code:

---

<!-- ===== Google Enhanced Ecommerce - Product Information ===== -->

<script><!--

  var arrInputTags = document.getElementsByTagName('input');

  var i = 0;
  var sFound = "false";
  var intLength = arrInputTags.length;
  while ((sFound == "false") && (i < intLength)) {
      if (arrInputTags[i].getAttribute("title") == " Add to Cart ") {
          sFound = "true";
      }
      if (sFound == "false") { i++ }
  }
  function geeAddToCart() {

      var myQuantity  = document.getElementsByName('cart_quantity')[1].value.valueOf();

      ga('ec:addProduct', {
          'id'      : '2444',
          'name'    : 'Widget name',
          'price'  : '49.4000',
          'quantity':  myQuantity.valueOf() 
        });
      ga('ec:setAction', 'add');
      ga('send', 'event', 'UX', 'click', 'add to cart');    // Send data using an event.
  }

  if (sFound == "true") {
      arrInputTags[i].addEventListener("click", geeAddToCart);
  }

--></script>

<script><!--
    ga('ec:addProduct', {
        'id': '2444',
        'name': 'Widget name',
        'price': '49.4000',
    });

    ga('ec:setAction', 'detail');

--></script>

---

What am I missing? Is there something else I need to set up within GA for it to recognize the add to cart actions etc?

Quote:

---

Originally Posted by fakeDecoy

Is there something else I need to set up within GA for it to recognize the add to cart actions etc?

---

Question: How are we expected to know what you *haven't* done?

I could suggest that you haven't yet enabled the Enhanced Ecommerce reporting, but you'd probably think I'm an idiot for even making such an obvious suggestion, so I'm not going to. :-)

Cheers
RodG

Quote:

---

Originally Posted by RodG

Question: How are we expected to know what you *haven't* done?

I could suggest that you haven't yet enabled the Enhanced Ecommerce reporting, but you'd probably think I'm an idiot for even making such an obvious suggestion, so I'm not going to. :-)

Cheers
RodG

---

In GA -> View -> Ecommerce Settings, I have "Enhanced Ecommerce Reporting" enabled. Do I need to enter the checkout labeling steps? I'm not sure what to enter there.

I don't see any setting in the Easy GA settings in zc admin.

Are there additional steps? The plugin docs didn't seem to suggest anything.

Also, this page mentions the below line is needed in the HEAD, but I don't see it used in the plugin. Nowhere in the file contents. I might just try adding it and see what happens.
https://developers.google.com/analyt...nced-ecommerce

Code:

---

ga('require', 'ec');

---

Quote:

---

Originally Posted by fakeDecoy

In GA -> View -> Ecommerce Settings, I have "Enhanced Ecommerce Reporting" enabled.

---

As I previous stated, I/we have/had no way of knowing that.

What else don't we know? Well, we don't know that either :-)

Quote:

---

Originally Posted by fakeDecoy

Do I need to enter the checkout labeling steps?.

---

Hmmm... does the word 'optional' mean anything to you. I'd swear that these are clearly indicated as being as such. (Sorry, I really not trying to be a jerk but I seem to have been dealing with an awful lot of stupidity today. Apparently I'm losing my patience).

Quote:

---

Originally Posted by fakeDecoy

I'm not sure what to enter there.

---

Nothing. It is optional <g>

There probably will come a time where you might want to enter data into these fields, but before you can do that you 1st need to identify which 'steps' are being sent to GA by the module that you are using - This can/will even change depending on whether you are using ZenCarts native checkout, or whether you are using something like the FEC module.

The easiest way to identify this info is after you've had the reporting working for a week or two (long enough for GA to accumulate enough data to record the possible steps for your store. You''ll find what you need by navigation to the 'checkout behaviour analysis' section. You should see entries for 'Step 1', Step 2', 'step 3' etc - These are pretty uninformative by themselves, but you should be able to determine that (for example) ' Step#1' is when the login page is loaded, 'Step#2' could be when the checkout page is loaded, Step#3 could be the payment page, and finally, step#5 the order confirmation page.

When identified you can then go back into the 'checkout labeling steps' and enter this more informative information.

Quote:

---

Originally Posted by fakeDecoy

I don't see any setting in the Easy GA settings in zc admin.

Are there additional steps? The plugin docs didn't seem to suggest anything.

---

Disclaimer: I've never installed or used the EasyGA module so I can't comment on its settings or what it doesn't report to the GA servers.

I created my own GA module that does the ec_tracking and the only setting IT has (or needs) is the Google userID. It is quite possible that Easy GA may have settings to enable.disable the ec_ tracking (and/or parts thereof) and that could possible be the problem, but as with my opening comments, we don't know what your settings are - assuming there are some that may be relevant.

From Googles' side of things, what I can tell you is that enabling the "Enhanced Ecommerce Reporting" option is the only thing that needs to be done to make things work.

If you have only done this very recently, please be aware that it can take a couple of days before you'll see any results. Perhaps all you need is to be a little patient? (says the impatient one)

Cheers
RodG

Well, the help page I referenced shows several things that are needed, and this plugin doesn't have any of them. What it has isn't even right. The notes on the plugin says that enhanced ecommerce reporting was enabled earlier this year, and the plugin was just updated 2 months ago. So I don't know, maybe the author meant to add it but never really did.

Quote:

---

Originally Posted by fakeDecoy

Also, this page mentions the below line is needed in the HEAD, but I don't see it used in the plugin. Nowhere in the file contents. I might just try adding it and see what happens.
https://developers.google.com/analyt...nced-ecommerce

Code:

---

ga('require', 'ec');

---

---

Yes. It needs the 'ec' extension else it won't work.

That did actually cross my mind, but I saw in your code example

Code:

---

ga('ec:setAction', 'detail');

---

....which implied that the

Code:

---

ga('require', 'ec');

---

...would probably have been already coded into the module.

FWIW, one of the reasons I created my own module for this is because I'd noticed that the existing tracking modules all needed some sort of code modifications for them to function, and at the time I was teaching myself a little more about the ZenCart notification system, and I came to realise that I could create a tracking module using this technique without having to modify existing code.

It was developed as a 'proof of concept', but was found to be quite a good/useful idea, so I tidied it up a little and uploaded it to the ZenCart addons. https://www.zen-cart.com/downloads.php?do=file&id=1997

I'm NOT going to suggest you replace Easy GA with ec_analytics though. Firstly because I think Easy GA tracks a few more things (by default) than the ec_analytics, and secondly, although both modules will function together quite nicely, there is the possibility that some things will end up being recorded twice, which isn't good for analytical purposes (having said that, Google itself seems to do an excellent job of avoiding such duplication).

The *only* reason I'm mentioning ec_analytics is if, for any reason you can't get Easy GA to record what you need, then ec_analytics may be an easy solution (easy in that no code changes needed - just upload the files (nothing gets overwritten), provide the google userID, and it just works. No mess, no fuss, no configuration needed.
Removal is just as easy as the install.

Final note: My previous comment about taking a couple of days to see the results (after enabling the reporting) may still apply with your addition of the ga/require. IOW, as you've only just added that, if you aren't seeing immediate results, you'll still need to wait for enough data to be accumulated for any reports to show.

Cheers
RodG

Quote:

---

Originally Posted by fakeDecoy

Well, the help page I referenced shows several things that are needed

---

STOP: Please note that the page you referenced is a help page *for developers*.

There shouldn't be anything there that you (as an end user) would need to know to make the module functional. If there was, then that same information would surely have been replicated in the 'readme' or instruction notes for the module itself.

Quote:

---

Originally Posted by fakeDecoy

shows several things that are needed, and this plugin doesn't have any of them.

---

I can't comment about not having *any* of them (if true, it simply won't be able to track any sales. Period), but it wouldn't surprise me if it doesn't have *all* of what the page discusses. Even the ec_analytics only supports a subset of what is possible (Perhaps the most notable feature lacking is the tracking of refunds - which I intentionally avoided because I'm a little concerned that without special handling, submitting this data would reveal the the URL of the admin section of the store. The risk may be small, but if anyone wonders why I didn't add this, that is the reason).

Quote:

---

Originally Posted by fakeDecoy

What it has isn't even right. The notes on the plugin says that enhanced ecommerce reporting was enabled earlier this year, and the plugin was just updated 2 months ago. So I don't know, maybe the author meant to add it but never really did.

---

You will need to wait until another Zenner (that does use the easyGA) to comment further on this. It really is something I know absolutely nothing about.

Cheers
RodG

So the Enhanced Ecommerce started working after all.

I ran into a bug - The product page is giving this error when I click on a link to a product I disabled. The first line is expected. How do I get rid of the SQL error?

Code:

---

Sorry, the product was not found.
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '/ EOF Easy Google Analytics module pt1 from (zen_pro' at line 2
in:
[select p.products_id, p.products_image, pd.products_name, p.master_categories_id ,pd.products_description // EOF Easy Google Analytics module pt1 from (zen_products p left join zen_specials s on p.products_id = s.products_id left join zen_products_description pd on p.products_id = pd.products_id ) where p.products_id = s.products_id and p.products_id = pd.products_id and p.products_status = '1' and s.status = 1 and pd.language_id = '1']

---

Quote:

---

Originally Posted by fakeDecoy

So the Enhanced Ecommerce started working after all.

I ran into a bug - The product page is giving this error when I click on a link to a product I disabled. The first line is expected. How do I get rid of the SQL error?

Code:

---

Sorry, the product was not found.
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '/ EOF Easy Google Analytics module pt1 from (zen_pro' at line 2
in:
[select p.products_id, p.products_image, pd.products_name, p.master_categories_id ,pd.products_description // EOF Easy Google Analytics module pt1 from (zen_products p left join zen_specials s on p.products_id = s.products_id left join zen_products_description pd on p.products_id = pd.products_id ) where p.products_id = s.products_id and p.products_id = pd.products_id and p.products_status = '1' and s.status = 1 and pd.language_id = '1']

---

---

See the code snipped I've highlighted? Remove it. (PHP comments don't work inside SQL queries)

Cheers
RodG

Yep, that was it. Fixed, thanks!

I need help. I have zc 1.54 with Easy Google Analytics 2.4.8. But it seems to me the "AdWords Conversion Tracking" is not activated. Below there screenshot of my set Easy Google Analytics.

Attachment 16005

Can anyone let me know, I went wrong it?

Thank you

Quote:

---

Originally Posted by sapir39

In my logs I get this:

Code:

---

PHP Warning:  Unterminated comment starting line 409 in /home/addvant/public_html/addvant_il_154/includes/templates/westminster_new/google_analytics/google_analytics.php on line 409

---

:( Does anybody know what I should do?

---

I have the same problem "In my logs; Unterminated comment starting line 409 in google_analytics/google_analytics.php"

I down loaded the latest easy-numinix-google_analytics-2_4_8 but this also has in line 409 "/*
OLD CODE Prior to 2.2.0" with no comment termination.

I can get rid of the warning by adding a comment terminator in line 451 BUT have I commented out any code that I need?

Thanks

For a while now when customers pay by Paypal the sale is attributed to a referral by Paypal rather than, for example, "paid search" or "organic search".

Quote:

---

Originally Posted by marton_1

For a while now when customers pay by Paypal the sale is attributed to a referral by Paypal rather than, for example, "paid search" or "organic search".

---

I am planning to upgrade to 1.5.5 soon; seems a good time to move to Simple Google Analytics as support is a litle quiet here?

Marton,

There are some native issues with the Easy Google Analytics mod.

If you want a copy of the most recent Simple Google Analytics mod contact me and I'll get you one. I am the original author of that plugin. The one listed in the Zen Forums has been changed by a lot of people. I created the original version of it years ago and have been updating it since then. The copy on my end here has not yet been released (but I install it on servers for those that are looking for it.) It has a ton of features not offered in any of the other Google Analytics mods yet is still simple to use (as was in the earlier releases.)

I'll be hopefully posting this updated version to the internet on my site soon. But until then, I'm installing it myself for those looking for it.

Eric

Quote:

---

Originally Posted by econcepts

Marton,

There are some native issues with the Easy Google Analytics mod.

If you want a copy of the most recent Simple Google Analytics mod contact me and I'll get you one. I am the original author of that plugin. The one listed in the Zen Forums has been changed by a lot of people. I created the original version of it years ago and have been updating it since then. The copy on my end here has not yet been released (but I install it on servers for those that are looking for it.) It has a ton of features not offered in any of the other Google Analytics mods yet is still simple to use (as was in the earlier releases.)

I'll be hopefully posting this updated version to the internet on my site soon. But until then, I'm installing it myself for those looking for it.

Eric

---

Yes please do send me the link or sw. :yes:

Many thanks

Marton

Sorry if this is a bit vague, but I hope to get some direction.

Background: We had our site upgraded from 1.3.9h to 1.5.5 To the best of my knowledge this was a fresh install with Easy Google Analytics 2.4.8 added. The same settings are in place as were with the old 1.3.9h w/Simple Google Analytics.

Issue: We are not receiving any data to speak of when signed into our Google account. There was a day when a few hits appeared but all other days are flat lined. The hits do not coincided with the orders we receive. There are no error files pertaining to this in the log. I have reviewed the files and it appears everything is loaded correctly. I know that contradicts this.....when signed into Google, it states "Missing Tracking Code....page is missing valid tracking code."

One change I did make about 30 minutes ago (so I don't know if this is the fix) but I enabled Enhanced Ecommerce Settings in Google.

Are there any suggestions on what may be broke that I can fix and move forward with this plugin, or do I need to look at uninstalling and pursuing econcepts plugin?

Thanks

I would advise installing my latest Simple Google Analytics plugin (PM me for in the info as I still have yet to upload the newest versions to the zen forums).

There are a lot of native problems with the way Easy Google Analytics was programmed that will cause it to stop working if it works at all on some sites. My latest plugin works flawlessly and is installed on a number of sites from 1.3x to 1.5x and it works fine. Don't download the version in the plugins section of zen cart as that was updated by several people over the past year or more and it has a few issues as well.

I'll look for your PM and will hopefully be able to upload this latest version to the zen cart site soon.

Hi,

Is this extension still being maintained? Google has released Analytics 4 and they are sunsetting the "Universal Analytics".
Does dev or anyone who uses this extension has any suggestion on how to insert the new Google Analytics 4 script?

Thanks!