PayPal Express Checkout

Hi All,

I am getting this error showing on order details at the top:
The configuration of the order's payment module (paypalwpp) has changed. No refunds, auths, captures or voids can be done for this order.

I have changed the API Signature Password, API Signature Code because I changed the web address as advised by PayPal.

Payments are going through ok but I am worried about if I have to refund etc because of what it is saying about the configuration of the payment module.

Am I missing something that I should be doing to remove this message.

This is the server information.
Server Host: xxxxx.prod.phx3.secureserver.net (68.178.132.xxx)
Database: xxxxx_live158Store
Home: /home/xxxxx/public_html/Server
OS: Linux 4.18.0-477.27.2.lve.el8.x86_64
Server Date: 24/11/2023 22:50:21
Server Up Time: Disabled/UnavailableHTTP
Server: ApachePHP Version: 8.0.30 (Zend: 4.0.30)PHP
File Uploads: OnUpload Max Size: 1024M
PHP Memory Limit: -1POST Max Size: 1024M
Database Engine: MySQL 10.6.14-MariaDB-cll-lve
Database Host: localhost (127.0.0.1)
Database Date: 24/11/2023 22:50:21
Database Data Size: 280,607 kB
Database Index Size: 40,767 kB
MySQL Slow Query Log Status: OffMySQL Slow Query
Log File: xxxxx-slow.log
MySQL Mode: NO_ENGINE_SUBSTITUTIONView the database configuration variables

Go to the admin's Modules :: Payment; is the paypalwpp payment module enabled?

Quote:

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Originally Posted by lat9

Go to the admin's Modules :: Payment; is the paypalwpp payment module enabled?

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Yes it is enabled but PayPal Website Payments Standard is not installed

PayPal Standard shouldn't be. Now that you're 'hit' the Modules :: Payment page, does that message still display for the order's display?

Quote:

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Originally Posted by lat9

PayPal Standard shouldn't be. Now that you're 'hit' the Modules :: Payment page, does that message still display for the order's display?

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Yes it does show in Order details display at the top just under the order number only not in the Payment Modules Section.

If I click add refund in the Order Details it goes back to the home page in page in the admin

Turn on the paypalwpp payment-module's "debug" to log-to-file; the log(s) will be created in the site's /logs directory.

Once the debug is enabled, try that refund again and post back the obfuscated contents of any paypal logs generated.

Quote:

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Originally Posted by lat9

Turn on the paypalwpp payment-module's "debug" to log-to-file; the log(s) will be created in the site's /logs directory.

Once the debug is enabled, try that refund again and post back the obfuscated contents of any paypal logs generated.

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This is the error log:
[14-Dec-2023 00:40:01 UTC] Request URI: /koala/keepalive.php?_=1702514138266, IP address: 45.125.247.117, Language id 1
#0 /home/xxxx/outdoorking.com.au/xxxx/includes/init_includes/init_so_config.php(66): zen_debug_error_handler()
#1 /home/xxxx/outdoorking.com.au/includes/autoload_func.php(40): require_once('/home/a1ntacdk3...')
#2 /home/xxxx/outdoorking.com.au/xxxx/includes/application_top.php(42): require('/home/a1ntacdk3...')
#3 /home/xxxx/outdoorking.com.au/xxxx/keepalive.php(9): require('/home/a1ntacdk3...')
--> PHP Warning: Undefined variable $module_file_for_version_check in /home/xxxx/outdoorking.com.au/xxxx/includes/init_includes/init_so_config.php on line 66.

That's a PHP error-log complaining about something in your Super Orders installation. The paypal logs are named (er) paypal*.log

Quote:

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Originally Posted by lat9

That's a PHP error-log complaining about something in your Super Orders installation. The paypal logs are named (er) paypal*.log

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Am I better off removing the super orders module because it seems to be creating errors with the square module as well.

yes, remove it

Hi barco57,

I removed the super orders module and the refund is working how it should with PayPal. (to be tested with Square later)

I now have another issue, which is I am unable to delete the part or edit the order like I used to in version 1.5.5e.

No buttons for the refund only the line that says Click for additional Payment Handling options. There used to be a button which I clicked which was Cancel but it is not there anymore either.

I checked that the super orders files three times to make sure that they were disabled by adding old to them, just in case I made an error before I finally delete them all.