My store is allowing checkout when out of stock

Yes, another noob. I have the stock by attributes mod installed.

I have the following settings in the stock portion of the admin:

Check stock level true
Subtract stock true
Allow Checkout false
Mark product out of stock ***
Stock Re-order level 5
Show available stock level in cart when less than order false
Products status in Catalog when out of stock should be set to 1
Show Sold Out Image in place of Add to Cart 1
Product Quantity Decimals 0
Show Shopping Cart - Delete Checkboxes or Delete Button 3
Show Shopping Cart - Update Cart Button Location 3

But when I checkout after selecting an item with more than on hand, a bright red notice says:

Products marked with *** are out of stock or there are not enough in stock to fill your order.Please change the quantity of products marked with (***). Thank you

In the shopping cart screen, which is cool, but zencart still allows me to press the
goto checkout button and continue the checkout process, even though the product is out of stock.

What am I doing wrong?

If you were not using the stock by attributes does it work properly?

Quote:

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Originally Posted by Kim

If you were not using the stock by attributes does it work properly?

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To be honest, I don't remember. I don't know how much testing I did before I installed the stock by attributes, because the way my products work I needed it right away.

Until I can truly prevent a checkout when an item is out of stock I can't go live :(

I don't believe the attribute stock can do what you want. You may want to look through other threads about the module.

I'm not sure if it is an issue with the stock by attribute mod or not.

Even on stock that I don't have any attributes set, when I have the flag to not allow checkout when an item is out of stock it notifies me when it is out of stock but still allows both the 'checkout' button and the paypal one to be pressed.

Now I have no idea what to do.

This is happening to me too and is really frustrating! I didn't find this out until we had products that were paid for that don't exist! Someone please help!

Quote:

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Originally Posted by B-Unlimited

This is happening to me too and is really frustrating! I didn't find this out until we had products that were paid for that don't exist! Someone please help!

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I have had exactly the same problem this afternoon. Have you found a solution yet?

I'm sorry to resurrect an old thread, but I have the exact opposite problem. I have installed the stock by attributes contribution and it WAS working perfectly. Now, even though there is stock available, it will not allow checkout.

My settings are exactly as below. Maybe I am missing some other setting somewhere else in admin?

Quote:

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Originally Posted by twinstead

I have the following settings in the stock portion of the admin:

Check stock level true
Subtract stock true
Allow Checkout false
Mark product out of stock ***
Stock Re-order level 5
Show available stock level in cart when less than order false
Products status in Catalog when out of stock should be set to 1
Show Sold Out Image in place of Add to Cart 1
Product Quantity Decimals 0
Show Shopping Cart - Delete Checkboxes or Delete Button 3
Show Shopping Cart - Update Cart Button Location 3

But when I checkout after selecting an item with more than on hand, a bright red notice says:

Products marked with *** are out of stock or there are not enough in stock to fill your order.Please change the quantity of products marked with (***). Thank you

---

I was able to fix this problem in my store by modifying a line in \includes\modules\pages\checkout_shipping\header_php.php. For some reason my file had:

Code:

---

      if (zen_check_stock($products[$i]['id'], $products[$i]['quantity'])) {
        zen_redirect(zen_href_link(FILENAME_SHOPPING_CART));
        break;
      }

---

when it needed to be:

Code:

---

      if (zen_check_stock($products[$i]['id'], $products[$i]['quantity'], $attributes)) {
        zen_redirect(zen_href_link(FILENAME_SHOPPING_CART));
        break;
      }

---

I hope it helps someone.

Quote:

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Originally Posted by david_johns

I was able to fix this problem in my store by modifying a line in \includes\modules\pages\checkout_shipping\header_php.php. For some reason my file had:

Code:

---

      if (zen_check_stock($products[$i]['id'], $products[$i]['quantity'])) {
        zen_redirect(zen_href_link(FILENAME_SHOPPING_CART));
        break;
      }

---

when it needed to be:

Code:

---

      if (zen_check_stock($products[$i]['id'], $products[$i]['quantity'], $attributes)) {
        zen_redirect(zen_href_link(FILENAME_SHOPPING_CART));
        break;
      }

---

I hope it helps someone.

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Did this work for anyone? It looks like this was applied to an updated version of the mod but I am still seeing this problem. Everything else seems to be working perfectly.

Ancient thread I know but Im also having this problem...

What are your settings in the Configuration ... Stock ...

Hi Ajeh, thanks for popping in here.
Sorry when I say Im having the same problem I mean that I do have the stock setting set correctly and Im using stock by attributes.

Heres the settings:

Check stock level true
Subtract stock true Info
Allow Checkout false Info
Mark product out of stock "Out of stock" Info
Stock Re-order level 5 Info
Show available stock level in cart when less than order true

But you can still checkout. Its 1.39h and I checked the code presented earlier as a fix and that is already there.
When checking out, you do get the message saying there is no stock of this item, but some people will still keep going and make the order.

And if you switch to the Classic Template ... can you still checkout with too much in stock?

Based on your settings, it should be stopping you ...

Is this a clean install of v1.3.9h or an upgrade?

Ill try that late tonight when there aren't too many customers on.
Yes its a fresh install.

Could you also go to phpMyAdmin and search the table:
configuration

for the field:
configuration_key

with the value of:
STOCK_ALLOW_CHECKOUT

How many records do you have for this and what is in the field:
configuration_value

Theres one field I can see thats labeled STOCK_ALLOW_CHECKOUT
Heres what it has-

228 Allow Checkout STOCK_ALLOW_CHECKOUT false

I didnt get a chance to switch the theme last night but will do it tonight.
I presume the above setting is correct?

Well tried classic green theme and I couldnt checkout.
So switched back and now it seems to be fixed on the theme we are using.
Perhaps that fixed it I dont know. I know switching themes in wordpress sometimes fixes things too...

That should not of actually fixed things ... but keep an eye on it and see if it breaks again ... sppokie ... :blink:

what happen when I have a product with several attributes... ej. Christmas balls with several attributes...
A customer want 5 one box of each color.. blue, red, green, pink and gold..
look like if one attribute color is missing (deleted) after the products added to the cart ALL 5 Box is deleted, not only the color missing..
By the way... if customer want 5 box one o each color, and one color is sold out you dont sell nothing... and would sell 4.

to solve this just change in includes/classes the file shopping_cart.php
around the line 1270
$_SESSION['cart_errors'] .= ERROR_PRODUCT_ATTRIBUTES . $chk_products_link . ERROR_PRODUCT_STATUS_SHOPPING_CART_ATTRIBUTES . '<br />';
$this->remove($attributes_id); //<-------------- Change $products_Id for $attributes_id
break;

Quote:

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Originally Posted by Mauari

what happen when I have a product with several attributes... ej. Christmas balls with several attributes...
A customer want 5 one box of each color.. blue, red, green, pink and gold..
look like if one attribute color is missing (deleted) after the products added to the cart ALL 5 Box is deleted, not only the color missing..
By the way... if customer want 5 box one o each color, and one color is sold out you dont sell nothing... and would sell 4.

to solve this just change in includes/classes the file shopping_cart.php
around the line 1270
$_SESSION['cart_errors'] .= ERROR_PRODUCT_ATTRIBUTES . $chk_products_link . ERROR_PRODUCT_STATUS_SHOPPING_CART_ATTRIBUTES . '<br />';
$this->remove($attributes_id); //<-------------- Change $products_Id for $attributes_id
break;

---

To me, the above "problem" is not clear. What is the setup of product and attribute, how is an attribute alone deleted, is a 5 box 5 different boxes, or is it a box that has 5 items in it? Basically trying to understand what problem is solved by not taking the default action of removing the shopping cart attributes at that line of the file.