Problem with Paypal and missing orders

I get orders paid via paypal and im receiving the paypal payment email but order is not posted in admin, nor do I receive an email for the order.

I have tried:

http://www.mishobonsai.com/extras/ipncheck.php with this result:

Quote:

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IPNCHECK.PHP - Version 1.0

IPN TESTING - POSTING to PayPal via: ssl://www.paypal.com:443

IPN TESTING - Confirmation/Validation response: RESPONSE RECEIVED - Communications OKAY


Script finished.

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http://www.mishobonsai.com/extras/ipn_test.php with this result:

Quote:

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Illegal Access

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And this http://www.mishobonsai.com/extras/ipn_test_return.php with this result:

Quote:

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Warning: require(includes/application_top.php) [function.require]: failed to open stream: No such file or directory in /home/camay123/public_html/extras/ipn_test_return.php on line 14

Warning: require(includes/application_top.php) [function.require]: failed to open stream: No such file or directory in /home/camay123/public_html/extras/ipn_test_return.php on line 14

Fatal error: require() [function.require]: Failed opening required 'includes/application_top.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/camay123/public_html/extras/ipn_test_return.php on line 14

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Not sure what is my problem. Anyone ?

I have tried with another zencart installation on same server, and everything is ok.

The problem was gone (I dont how and why) but tonight I received an order and same again. Just received the payment notification and not the order.

I have made further test, here are my details:

I have a bit more details about my IPN problem with mishobonsai.com.

I have tried orders on mishobonsai.com with two methods:

paying with my mom paypal account and paying without login in but paying with credit card. Both are somewhat unsucessfull.

When paying without loggin with a credit card, paypal doesnt take you back automatically to zencart site, you have to click return to button....

I have tried with and without ssl, same result.

I have tried with:

http://www.mishobonsai.com/ipn_main_handler.php and
http://mishobonsai.com/ipn_main_handler.php

Same results.

I have tried both methods on pepperbasket.com (which is on the same server) but I beleieve it is zen cart 1.3.7 and no seo url. I got different result then on mishobonsai.com.

On pepperbasket, when paying with a paypal account, order is posted in admin before or almost at same time your are return automatically to zencart site after 10 seconds. Even If I dont wait the 10 secs, and close the broswer window, order is posted in admin.

On pepperbasket, when you pay without login in, you are taken to a payment confirmation page where you have to click return to button. Order is posted in admin, even if you dont click the return to button.

On mishobonsai, when I pay with a paypal account, I have to wait 10 secs to be returned for the order to be posted in admin. If I dont wait to be returned, order does not get post in admin.

Same for orders without login in, but paying with credit card, if I dont press the return to button, order does not get post.

I am almost 100% that orders on mishobonsai.com that I did not receieved the order but just the payemtn, are made via a paypal account that the client as log in, because of the difference in email I noted while testing.

I might have found my problem.

I use winmerge to compare all file related to paypal ipn on server and in default archive of zencart 138a

All files on my server had a different end of line return. not sure which file had the unix and who got the windows.

I uploaded all files from archive related to ipn to server and voila it work.

I tried something else, I remove the ipn from admin, reinstalled it, and again, not working. Files had the same different end of line char.

Im having same problem for the last week, but Im not as advanced as you to figure this out.

Could you explain how you uploaded all yours files from archive related to ipn to server, not sure what you mean by it

Quote:

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Originally Posted by BrookieWookie

Im having same problem for the last week, but Im not as advanced as you to figure this out.

Could you explain how you uploaded all yours files from archive related to ipn to server, not sure what you mean by it

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I uploaded all files located in :

/includes/modules/payment/paypal
+
ipn_main_handler.php in /

I am even less experienced. You uploaded those files how and where???? I am having the same problem with not being able to see my orders e-mail in admin. Could you really spell this out for me? I am website-builder (10%)
Please help. This is the last main problem I am having and then I think I can promote my site.
Thank You
SandyR

Ultimate SEO URLS seem to be the cause.

When I have the original html_ouput.php file, it seems to always work.

I have never made any changes to that file. I just don't get why this is not working.

me too, havnt changed a thing, I contacted my server and checked if port 80 is open both ways and it is so its not that either

Well would you believe it but I am now in your club!

Received payment but have no idea what the order is! This is the first time I have encountered a problem in 8 months of using Zencart with Paypal IPN.

I checked the SQL database for the order and it hasn't been recorded. The order number which should be placed on the order is yet to be used by the database.

I don't think I use any Ultimate SEO Urls and i'm using the most up-to-date version of Zencart.

My checks are similar to the first example posted on here.

Seems this has been a problem since 2004 according to older posts.

Doesn't any of the Zencart team know how to fix this or why it happens?

Hope someone can help!

Cheers

Jamie

Quote:

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Originally Posted by grannyjacksons

Well would you believe it but I am now in your club!

Received payment but have no idea what the order is! This is the first time I have encountered a problem in 8 months of using Zencart with Paypal IPN.

I checked the SQL database for the order and it hasn't been recorded. The order number which should be placed on the order is yet to be used by the database.

I don't think I use any Ultimate SEO Urls and i'm using the most up-to-date version of Zencart.

My checks are similar to the first example posted on here.

Seems this has been a problem since 2004 according to older posts.

Doesn't any of the Zencart team know how to fix this or why it happens?

Hope someone can help!

Cheers

Jamie

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Hi ,

I seem to really have nailed my problem. It was with the html_output modification for Ultimate SEO.

When I was with 1.37.1, I had the previous version of Ultimate SEO, 2.x, not the RC 3.0, and never encountered the problem. Now with 3.0RC I have the problem.

I dont use ultimate seo either, not to my knowledge anyway, I cant fix mine its now been 6 days and been reistalling, double checking, reloading, contacting server, contacting paypal, blah blah and still nothing. I cant get paypal express to work either so Im stuffed

I hope someone figures this out soon :D