urgent help needed in checkout

When my customers add products to the cart, log in etc etc and go to step 2 of 3 where they choose the payment method, im getting a blank page.

What has happened here and what can i do to get this sorted out.

Thanks in advance

Try the suggestions on this FAQ, esp the debug logging suggestion in step 2:
https://www.zen-cart.com/tutorials/index.php?article=82

ok i tried that, but cant do this step

Open the latest /cache/myDEBUG-xxxxxxx.log file to see the list of any PHP errors that occurred while the page/test was running.

its not there, am i doing something wrong

ok found them, i have loads of reports, what do i do at this stage

[18-Mar-2008 22:09:32] PHP Parse error: syntax error, unexpected '<' in /home/directpc/public_html/includes/templates/directpc/templates/tpl_checkout_payment_default.php on line 123

These are all the messages im getting, im really stuck now, as this is not my thing, i understand what the messages mean, but do not know what the coding should be in the first error

[18-Mar-2008 22:09:32] PHP Parse error: syntax error, unexpected '<' in /home/directpc/public_html/includes/templates/directpc/templates/tpl_checkout_payment_default.php on line 123

and


[18-Mar-2008 21:58:24] PHP Fatal error: Call to undefined function: zen_get_languages() in /home/directpc/public_html/index.php on line 25


and

[18-Mar-2008 21:59:16] PHP Warning: main(includes/functions/functions_email.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/directpc/public_html/includes/init_includes/init_general_funcs.php on line 26
[18-Mar-2008 21:59:16] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/functions/functions_email.php' (include_path='.:/usr/lib/php') in /home/directpc/public_html/includes/init_includes/init_general_funcs.php on line 26

and

[18-Mar-2008 22:00:29] PHP Warning: main(includes/languages/english/other_images_names.php) [<a href='function.main'>function.main</a>]: failed to open stream: No such file or directory in /home/directpc/public_html/includes/languages/directpc/english.php on line 673
[18-Mar-2008 22:00:29] PHP Fatal error: main() [<a href='function.require'>function.require</a>]: Failed opening required 'includes/languages/english/other_images_names.php' (include_path='.:/usr/lib/php') in /home/directpc/public_html/includes/languages/directpc/english.php on line 673



thanks in advance

Quote:

---

Originally Posted by directpc

[18-Mar-2008 22:09:32] PHP Parse error: syntax error, unexpected '<' in /home/directpc/public_html/includes/templates/directpc/templates/tpl_checkout_payment_default.php on line 123

---

What's in that file, on lines 115-130?

for the first error, here is the contents around line 123

line 121 </td>
line 122 </tr>
123 <?php
124 } // end foreach ($productArray as $product)
125 ?>
126 <!-- Finished loop through all products /-->

Also,
- what version of Zen Cart?
- when did these problems "start"? Have you or your hosting company been changing anything lately?
- what addons are installed on your site?

sorry line 115 to 130


<?php
}
if ($product['checkBoxDelete'] ) {
echo zen_draw_checkbox_field('cart_delete[]', $product['id']);
}
?>
</td>
</tr>
<?php
} // end foreach ($productArray as $product)
?>
<!-- Finished loop through all products /-->
</table>

<div id="cartSubTotal"><?php echo SUB_TITLE_SUB_TOTAL; ?> <?php echo $cartShowTotal; ?></div>
<br class="clearBoth" />

Quote:

---

Originally Posted by directpc

for the first error, here is the contents around line 123

line 121 </td>
line 122 </tr>
123 <?php
124 } // end foreach ($productArray as $product)
125 ?>
126 <!-- Finished loop through all products /-->

---

Okay ... did you get that directly from the file on the server, or a copy of the file that's already on your PC?

latest version, my hosting company went down the other day, saying something on security on their servers, i have addons, do you mean like google checkout etc, i stopped the google checkout ages ago though as this was causing problems. I have a few payment addons, paypal, nocheq, then just some feeders for google, yahoo etc

Quote:

---

Originally Posted by DrByte

Also,
- what version of Zen Cart?
- when did these problems "start"? Have you or your hosting company been changing anything lately?
- what addons are installed on your site?

---

got from server, then saved on pc and added line numbers

Quote:

---

Originally Posted by DrByte

Okay ... did you get that directly from the file on the server, or a copy of the file that's already on your PC?

---

Quote:

---

Originally Posted by directpc

sorry line 115 to 130


<?php
}
if ($product['checkBoxDelete'] ) {
echo zen_draw_checkbox_field('cart_delete[]', $product['id']);
}
?>
</td>
</tr>
<?php
} // end foreach ($productArray as $product)
?>
<!-- Finished loop through all products /-->
</table>

<div id="cartSubTotal"><?php echo SUB_TITLE_SUB_TOTAL; ?> <?php echo $cartShowTotal; ?></div>
<br class="clearBoth" />

---

That looks like it comes from the shopping-cart page, not the checkout-payment page (which the error message mentioned).

sorry your right, im making this even harder! lol

here is the proper one

Code:

---

<?php
  foreach($payment_modules->modules as $pm_code => $pm) {
    if(substr($pm, 0, strrpos($pm, '.')) == 'googlecheckout') {
      unset($payment_modules->modules[$pm_code]);
    }
  }

 line 123      <?php
  foreach($payment_modules->modules as $pm_code => $pm) {
    if(substr($pm, 0, strrpos($pm, '.')) == 'googlecheckout') {
      unset($payment_modules->modules[$pm_code]);
    }
  }
  $selection = $payment_modules->selection();

  if (sizeof($selection) > 1) {

---

Quote:

---

Originally Posted by directpc

my hosting company went down the other day

---

So, what has happened to your site?
Is it still on the same server? Did it get moved to another server?
Did they do a restore from backup of some sort?
Do *you* have backups on your PC, taken regularly from what's been on your server?

uhm google checkout????

Quote:

---

Originally Posted by directpc

sorry your right, im making this even harder! lol

here is the proper one

<?php
foreach($payment_modules->modules as $pm_code => $pm) {
if(substr($pm, 0, strrpos($pm, '.')) == 'googlecheckout') {
unset($payment_modules->modules[$pm_code]);
}
}

line 123 <?php
foreach($payment_modules->modules as $pm_code => $pm) {
if(substr($pm, 0, strrpos($pm, '.')) == 'googlecheckout') {
unset($payment_modules->modules[$pm_code]);
}
}
$selection = $payment_modules->selection();

if (sizeof($selection) > 1) {

---

Quote:

---

Originally Posted by directpc

Code:

---

<?php
  foreach($payment_modules->modules as $pm_code => $pm) {
    if(substr($pm, 0, strrpos($pm, '.')) == 'googlecheckout') {
      unset($payment_modules->modules[$pm_code]);
    }
  }

 line 123      <?php
  foreach($payment_modules->modules as $pm_code => $pm) {
    if(substr($pm, 0, strrpos($pm, '.')) == 'googlecheckout') {
      unset($payment_modules->modules[$pm_code]);
    }
  }
  $selection = $payment_modules->selection();

  if (sizeof($selection) > 1) {

---

---

Notice how you've got code repeated before line 123?
You should remove that repeated code.

Quote:

---

Originally Posted by directpc

uhm google checkout????

---

Yes, the problem is definitely in part of google checkout code in your template file.

Im on the same server, they say there new securirty shut the system down when somebody tried to hack, but it looks like everything is the same according to them. I have tried uploading the backups that i have and they have the same effect, so many this has been going on longer than i though, and i have this feeling its google checkout

Quote:

---

Originally Posted by DrByte

So, what has happened to your site?
Is it still on the same server? Did it get moved to another server?
Did they do a restore from backup of some sort?
Do *you* have backups on your PC, taken regularly from what's been on your server?

---

That worked perfectly, thank you so much

do you have any ideas on any of the other messages, or do they look ok as i have not seen any more problems

Quote:

---

Originally Posted by DrByte

Notice how you've got code repeated before line 123?
You should remove that repeated code.

---

You should clear out the log files that were created before you fixed that error.

Then go do several tests in your store ... browse around; add things to your cart, complete a checkout, etc.

Check the log files everytime you do something, and see what's showing up there. Fix the errors as you find them. Then do more testing until they stop.

Everything seems to be fine now, one error message but been able to sort that

thank you so much for your help

regards John

Quote:

---

Originally Posted by DrByte

You should clear out the log files that were created before you fixed that error.

Then go do several tests in your store ... browse around; add things to your cart, complete a checkout, etc.

Check the log files everytime you do something, and see what's showing up there. Fix the errors as you find them. Then do more testing until they stop.

---

time for another back up

Glad it's working.

Quote:

---

Originally Posted by directpc

time for another back up

---

Good idea.