Trying to change payment to Cash but...
Hi,
I'm completely new at this. I'm trying to change payment module to cash only (only do local). I see "Cash on Delivery", what is the difference? I selected it and did a mock order and it says "Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements." and won't allow me to make an order without selecting a payment. Please help!!! :blink: would like to get this fixed ASAP.
Re: Trying to change payment to Cash but...
Generally, Cash On Delivery refers to a situation where your customers would pay the shipping company when the items are delivered and the company would pay you. It can also be used the way you want to use it - just edit the text to say 'Cash'.
The error message you're seeing usually results when you have incorrectly set up zones for that payment module.
Re: Trying to change payment to Cash but...
On the same subject. I am trying to use COD as a method of accepting cash but COD does not appear as a payment option at checkout. Any ideas?
Re: Trying to change payment to Cash but...
COD is not available for Virtual Products or Downloads ...
Do you have any Zones set on the COD Payment Module?
Re: Trying to change payment to Cash but...
I have no virtual products. I do have four counties specified but just one zone, GB.
I currently only ship to the UK/GB
Re: Trying to change payment to Cash but...
If you go to the Zone Definition that you are using for COD and check the DETAILS ... what do you have setup on that for:
Country:
Zone:
Re: Trying to change payment to Cash but...
Quote:
Originally Posted by
Ajeh
If you go to the Zone Definition that you are using for COD and check the DETAILS ... what do you have setup on that for:
Country:
Zone:
I have
Zone Name: GB
Description: GB
Re: Trying to change payment to Cash but...
And COD settings are:
Cash on Delivery
Enable Cash On Delivery Module
True
Payment Zone
GB
Set Order Status
default
Sort order of display.
2
I really appreciate the help and the coffee and doughnuts are on their way.
Re: Trying to change payment to Cash but...
I think what you need is to check the DETAILS on the Zone Definition and set the:
Country: United Kingdom
Zone: All Zones
1 Attachment(s)
Re: Trying to change payment to Cash but...
I am trying to add Cash payments, and despite setting up the zone definition and setting the module to True, it does not show up as an option. Attachment 18451 What am I missing?