IE users can't check out

I am having issues with customers telling me that they are using Internet Explorer and can't check out. When they click the continue (to payment) button, it just loads and loads and goes no where. Someone using on a PC told me that they couldn't log in, it just refreshed when they tried. Any idea of what I can do?

Without a link to your site it is nearly impossible to guess what the problem is.

I apologize! http://urban-aviary.com/shop

I would start by addressing the errors with your template. Take a look at the W3C validator.

For example you have a script between the head and body elements.

Quote:

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Originally Posted by lhungil

I would start by addressing the errors with your template. Take a look at the W3C validator.

For example you have a script between the head and body elements.

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I am not sure where to start since there's about 4 million files to edit, and it doesn't say which file has these errors, just the line it's on.

I Just created an account on your site in IE and completed a checkout with PayPal ...

NOTE: The Product I ordered had a $0.00 price so you might want to check that ... and perhaps do a refund for me :smile: