Admin Home Link Won't Load

I've used the same Admin Home bookmark for years. It worked about a month ago. Now I get this error message:

This page isn’t working
www.highcastlecrafts.com is currently unable to handle this request.
HTTP ERROR 500

I've spoken to support at Bluehost, but they couldn't do anything (at least the one person I spoke with couldn't).

Database server
Server: Localhost via UNIX socket
Server type: Percona Server
Server connection: SSL is not being used Documentation
Server version: 5.7.23-23 - Percona Server (GPL), Release 23, Revision 500fcf5
Protocol version: 10
User: cpses_edq6svrqvm@localhost
Server charset: UTF-8 Unicode (utf8)

Web server
cpsrvd 11.110.0.24
Database client version: libmysql - mysqlnd 8.1.27
PHP extension: mysqli Documentation curl Documentation mbstring Documentation
PHP version: 8.1.27

phpMyAdmin
Version information: 5.2.1

How can I access the admin for my site? Thanks in advance for any help.

See if this helps:

https://www.zen-cart.com/showthread....tter-php-issue

Bluehost will only let me choose PHP versions 8.1, 8.2, and 8.3.

The address my Admin Home bookmark links to is https://www.highcastlecrafts.com/adm...from=index.php (where, here, I put "admin" in place of the actual name).

Does this address look correct? Thanks again.

Quote:

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Originally Posted by HighCastleCrafts

The address my Admin Home bookmark links to is https://www.highcastlecrafts.com/adm...from=index.php (where, here, I put "admin" in place of the actual name).

Does this address look correct? Thanks again.

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That looks correct. For a server-500 error, there's a /logs/myDebug-adm-{date/time information}.log file waiting to tell you/us what's going on.

Note the the log will contain you admin directory's name, so make sure you obscure/edit those if you post the information online!