Printable View
I am trying to create a test customer to test the site and i fill out all the required information and i get an error as i submit.
The page -
http://www.septictech.com/purchase/i...create_account
The error message displayed -
WARNING: An Error occurred, please refresh the page and try again.
this is also a fresh reinstall from 1.3 to 1.5
That's triggered by a database error ... probably caused by broken addons, or something incomplete in your upgrade.
The message is intentionally vague so as to not tip off hackers or malicious visitors about what problems might exist on your site.
Details here: https://www.zen-cart.com/tutorials/i...hp?article=412
could it also be that my site does not meet the minimal requirements?
[19-Mar-2012 13:48:36] PHP Fatal error: 1054:Unknown column 'COWOA_account' in 'where clause' :: select count(*) as total
from customers
where customers_email_address = '[email protected]'
and COWOA_account != 1 in /home/content/s/w/o/swolff1/html/septictech/purchase/includes/classes/db/mysql/query_factory.php on line 101
thats what i got for my error in the log ... should i create a new fresh database?
Your PHP files have traces of a COWOA addon in them, but your database doesn't contain the corresponding database alterations that the COWOA addon requires.
So, either you've partially-installed a COWOA addon, or you've partially "removed" a COWOA addon. Either way, you've got half of it. You need either all-or-nothing, not "partial".
or FEC since I know some of the COWOA code is part of FEC..Quote:
Originally Posted by DrByte
and how do i resolve the cowoa problem? is there something on here or do i need to consult with the server?
I did a search on the FAQ and tutorials and did not find anything.
is this the add-on?
http://www.zen-cart.com/index.php?ma...oducts_id=1655
Did you originally create this website?? If not you should consult with the person who created it for you so they can tell you which add-on they installed for you.. We CAN'T tell you SOLELY based on your post whether or not you've installed COWOA or FEC. BOTH of these add-ons have the COWOA code in them which is the source of your error. As DrByte said you've got an add-on that is HALF installed on your site.. Since we cannot see your files we can't say which one of these add-ons is on your site.. The person who installed this for you certainly could tell you.Quote:
Originally Posted by bargincircus
I installed the zencart for the site if that is what you are referring too. And the last version i had was 1.3.8d and i dont think i installed the fec or the cowoa. So where can i fix this issue.
DrByte already told you what/where you need to start.. CLEARLY based on the error you reported you have code for one of these add-ons in your store..Quote:
Originally Posted by bargincircus
You need to figure out which add-on was installed and what code to remove.. You might wanna start with downloading both of these mods and comparing your store to the installer files for both to see which add-on you might have installed and either COMPLETE your install or REMOVE your install..Quote:
Originally Posted by DrByte