Getting Blank Page On Checkout after editing files with RTF editor
I upgraded and worked out a few things that needed changing to look like previous store.
I attempted to make a purchase to test the site.
I selected an item, clicked checkout, shipping options come up.
Left the default shipping selection as is and clicked on 'Continue Checkout' which should calculate taxes and such, but page comes up blank at this point.
Any ideas what I need to check out to get past this point?
Re: Getting Blank Page On Checkout
Re: Getting Blank Page On Checkout
From reading other posts, I am not the only one with this problem.
I tried what others have suggested with no success.
This was an upgrade and I don't want to start all over with a new install.
Re: Getting Blank Page On Checkout
I checked the payment_checkout file and the new and old are the same size.
That hasn't changed.
Re: Getting Blank Page On Checkout
Usually a blank page is the result of a bad, missing or otherwise corrupt file ...
To help rule out the template, switch to the Classic Template ...
Other things could cause this, perhaps an URL to your site would help us see the problem ...
What version Zen Cart did you upgrade from?
Re: Getting Blank Page On Checkout
I tried changing the templates and get the same blank page on both.
http://www.stuffupforgrab.com
Good to the shipping selection:
http://www.stuffupforgrab.com/store/...ckout_shipping
Click on continue to goto page with taxes etc.,
At this point I get the blank page:
http://www.stuffupforgrab.com/store/...eckout_payment
I upgraded from 1.3.7 to 1.3.8
I switched my site back to 1.3.8, so you can see for yourself.
Something else I noticed is that 1.3.7 and 1.3.8 give different quotes for shipping prices.
Re: Getting Blank Page On Checkout
I am getting a lot of blank pages on your site ...
Are you calling images, banners, stats or something from other sites?
Sounds like you may have some bad files loaded throughout your site ...
A bad FTP of file(s) can cause these problems ...
Re: Getting Blank Page On Checkout
I only get the one blank page. Everything else is ok here.
I don't access other sites other than the shipping modules Canadapost and Canpar.
Re: Getting Blank Page On Checkout
Which payment modules do you have installed? Which ones are enabled?
What happens if you turn them all off and then try turning them on one-by-one and testing again (just refreshing the blank checkout_payment page)?
Might try similarly with tax rates.
Also, when you upgraded, did you use v1.3.8 or v1.3.8a? Be sure to use 1.3.8a when you do it again.
Furthermore, it is wise to always do your upgrades in a test area, not on your live site.
Re: Getting Blank Page On Checkout
Using Paypal Express Checkout. I removed it and put COD.
Got the same blank page.
This is a copy of my 1.3.7 site (test site - upgraded to 1.3.8a)
I deleted all the tax setup and still blank page.