No order confirmation for store, no paypal email for customer
I am in the last steps of testing my store and everything seems to be working fine except when I make a test purchase of $0.01 with a test user.
The order is shown in admin.
I get the paypal email about the payment but no order confirmation and the test user gets the order confirmation but no payment email from paypal!
I have read all the threads about paypal ipn and have triple checked my ipn setting. Ipncheck says everything is okay.
What could be the problem? :cry:
I run the current version of zen and have installed image handler, lightbox, sales report, admin profiles.
My webhost is UCWebhost and I am using a ssl certificate.
Re: No order confirmation for store, no paypal email for customer
What happened when you ran through all the troubleshooting steps?
http://www.zen-cart.com/wiki/index.php/PayPal
Re: No order confirmation for store, no paypal email for customer
IPN Check gives me this:
IPNCHECK.PHP - Version 1.3.9
IPN TESTING - Response Received via CURL -- COMMUNICATIONS OKAY
IPN TESTING - Confirmation/Validation response with fsockopen(): FSOCKOPEN() RESPONSE RECEIVED - Communications OKAY
Default method likely to be used for communications is: CURL, with the fallback method being FSOCKOPEN if possible.
Script finished.
I have removed and reinstalled the payment module!
I find this very strange since both emails are sent, just not to both parties.
Re: No order confirmation for store, no paypal email for customer
And what showed up in the PayPal log files?
Re: No order confirmation for store, no paypal email for customer
I got different logs. Where do I look for errors?
What do the errors look like?
Re: No order confirmation for store, no paypal email for customer
zip up the logs and post the zip as an attachment or upload the zip file to someplace on your server and post a URL to the zip file so they can be reviewed.
Re: No order confirmation for store, no paypal email for customer
There you go!
UPDATE: Log file removed for privacy.
Re: No order confirmation for store, no paypal email for customer
The log file you posted shows a successful transaction. PayPal will send an email automatically because they've collected payment for you.
What payment modules do you have enabled in Admin->Modules->Payment ?
What happens if you enable Check/MoneyOrder, and do a transaction? Do you get the email from that? Or do you get an error message?
Re: No order confirmation for store, no paypal email for customer
The only other paymant module I have installed is the zen cart free charge card.
Check/ Money Order is not an option since my store is international.
Re: No order confirmation for store, no paypal email for customer
You're missing my point.
Enable it so you can do a test ... and prove whether your site can even successfully SEND an email when an order completes.