Re: clients can not log in
Sorry folks, i found the solution in an older post:
Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE.
This works :-)
Re: clients can not log in
Where did you get this plugin - I do not see idealcheckout in the plugins area
A link to your site will assist
Re: clients can not log in
Quote:
Originally Posted by
annedien
Sorry folks, i found the solution in an older post:
Go to ADMIN... CONFIGURATION... SESSIONS... RECREATE SESSIONS... set this to FALSE.
This works :-)
That suggests you're using an older PHP version or have some PHP configuration settings that ought to be improved.
NOTE: Setting RECREATE SESSION to false will potentially open up your site to session hijacking risks.
Re: clients can not log in
Quote:
Originally Posted by
DrByte
That suggests you're using an older PHP version or have some PHP configuration settings that ought to be improved.
NOTE: Setting RECREATE SESSION to false will potentially open up your site to session hijacking risks.
Sorry to hijack an old thread, but I am having this very issue. Started this morning where apparently "suddenly" there are sessions issues when creating accounts of logging in. I don't see anything standing out to indicate that anything was modified to cause it. Setting RECREATESESSION to false resolved the problem for my client. My gut told me this is not a perm solution, but server administration is my weak suit. I need to know what do I go back to the host with and say they need to do/check so I can get the right solution happening..
Re: clients can not log in
Is it possibly actually a cookie issue, perhaps where the site is in a subdomain instead of the root? Does using force-cookie-use instead of disabling recreate-session provide the same result? Does adjusting the cookie settings help?
Is the problem isolated to certain browsers?
What's the PHP version? Apache version?
Have you compared PHP settings (Admin->Tools->Server Info) with another server that's not having these issues?
Those are all directions I'd try instead of disabling recreate-session.
Re: clients can not log in
Quote:
Originally Posted by
DrByte
Is it possibly actually a cookie issue, perhaps where the site is in a subdomain instead of the root? Not a subdomain. Store is in a subfolder (http:/yoursite.com/store)
Does using force-cookie-use instead of disabling recreate-session provide the same result? Yes
Does adjusting the cookie settings help? If you mean force-cookie setting, then no. no change
Is the problem isolated to certain browsers? Tested in Chrome, IE, and Firefox.. Same result.
What's the PHP version? Apache version? See below
Have you compared PHP settings (Admin->Tools->Server Info) with another server that's not having these issues? Not yet, but not sure if this will yield usable results since this was working and "seemingly" stopped working..
Those are all directions I'd try instead of disabling recreate-session.
PHP Version: 5.5.33
Server Information
|
| Server Host: ecbiz185.inmotionhosting.com (198.46.81.23) |
Database Host: localhost (127.0.0.1) |
| Server OS: Linux 2.6.32-604.30.3.lve1.3.63.el6.x86_64 |
Database: MySQL 5.6.28-log |
| Server Date: 03/22/2016 10:04:30 |
Database Date: 03/22/2016 10:04:30 |
| Server Up Time: 10:04:30 up 133 days, 17:06, 1 user, load average: 58.28, 57.08, 54.41 |
HTTP Server: Apache |
| PHP Version: 5.5.33 (Zend: 2.5.0) PHP Memory Limit: 512M |
PHP Safe Mode: Off |
| PHP File Uploads: On Max Size: 128M |
POST Max Size: 128M |
| Database Data Size: 136,070 kB |
Database Index Size: 23,537 kB |
| Apache 1.3 (apache_hooks) |
Rasmus Lerdorf, Zeev Suraski, Stig Bakken, David Sklar, George Schlossnagle, Lukas Schroeder |
| Apache 1.3 |
Rasmus Lerdorf, Zeev Suraski, Stig Bakken, David Sklar |
| Apache 2.0 Filter |
Sascha Schumann, Aaron Bannert |
| Title |
Value |
Action |
| Session Directory |
/home/XXXXXXX/public_html/store/cache |
|
| Cookie Domain |
True |
|
| Force Cookie Use |
False |
|
| Check SSL Session ID |
False |
|
| Check User Agent |
False |
|
| Check IP Address |
False |
|
| Prevent Spider Sessions |
True |
|
| Recreate Session |
True |
|
| IP to Host Conversion Status |
false |
|
| Enable zen4wp Shopping Cart? |
True |
|
| zen4wp Domain |
XXXXXXXXX.com |
|
| zen4wp Secret Key |
XXXXXXXXXXXXX |
|
| Use root path for cookie path |
False |
|
| Add period prefix to cookie domain |
True |
|
|
|
Re: clients can not log in
Quote:
Originally Posted by
DrByte
Have you compared PHP settings (Admin->Tools->Server Info) with another server that's not having these issues?
Compared to a working site using the same hosting company and similar site setup.. mirroring the working site settings did not yield a different result.
Re: clients can not log in
Hi
You said
Quote:
Does using force-cookie-use instead of disabling recreate-session provide the same result? Yes
Just to clarify. Are you saying that using force cookie fixes the problem as well?
Re: clients can not log in
Quote:
Originally Posted by
wilt
Hi
You said
Just to clarify. Are you saying that using force cookie fixes the problem as well?
Apologies if I was not clear. Force cookie yields the same non-working result (customers cannot log in). The settings I posted do not work.. It is ONLY when I disable recreate-session that it works (customers can log in). Also since v1.5.5 was recently released, I need to state specifically that this is occurring on a v1.5.4 store.. (updated 3 months ago from v1.5.1)
