Authorize.net NOT WORKING for me!!
ok I have several websites where I coded the para to work with authorize.net but with my zencart it is not working well.
when I try to buy something it says that the credit card cannot be authorize...
any ideas?
should I use the AIM or SIM method? I put in my id and password and still no go. help please.
Re: Authorize.net NOT WORKING for me!!
Quote:
Originally Posted by
jraccord
ok I have several websites where I coded the para to work with authorize.net but with my zencart it is not working well.
when I try to buy something it says that the credit card cannot be authorize...
any ideas?
should I use the AIM or SIM method? I put in my id and password and still no go. help please.
I'm getting the same problems . . .new to Zen Cart - Love it - will donate if I can get this working . .
ck256
Re: Authorize.net NOT WORKING for me!!
"I'm having the same problem" is too generic a statement ... esp since the previous poster was quite vague in what their full situation is.
So, let's start from the top.
- What version of Zen Cart are you using?
- What addons/contributions do you have installed?
- Who is your hosting company?
- What is your URL?
- Which Authorize.net module are you using?
- What exactly have you done to set it up?
- What exactly are you doing when the problem occurs?
- What exactly is the problem you're experiencing? including exact error messages.
Re: Authorize.net NOT WORKING for me!!
Quote:
Originally Posted by
DrByte
"I'm having the same problem" is too generic a statement ... esp since the previous poster was quite vague in what their full situation is.
So, let's start from the top.
- What version of Zen Cart are you using?
- What addons/contributions do you have installed?
- Who is your hosting company?
- What is your URL?
- Which Authorize.net module are you using?
- What exactly have you done to set it up?
- What exactly are you doing when the problem occurs?
- What exactly is the problem you're experiencing? including exact error messages.
thanks Dr. Byte - U R right, I think I made my post out of frustration . . apology to the forum.
So we're using the latest current version of Zen Cart - clicking version says our cart appears to be current.
No add-ons/contributions have been installed.
Hosting Zoom is the host.
checkout.fedexkinkosclass.com is the url
We're looking at using authorize.net AIM module - no other modules are installed.
For setup, I put my api login id, generated a new transaction key from authorize, entered that into zen module, and put the md5 hash value (password) in the module as well. have tried different combinations of test/production mode both on site and authorize.net.
Problem occurs on final confirm stage of order (I assume this is when the calls go out to authorize).
The problem error message is as such:
Warning WARNING: Security hash problem. Please contact store-owner immediately. Your order has *not* been fully authorized.
Re: Authorize.net NOT WORKING for me!!
Quote:
Originally Posted by
corbykissler
... and put the md5 hash value (password) in the module as well.
...
The problem error message is as such:
WARNING: Security hash problem. Please contact store-owner immediately. Your order has *not* been fully authorized.
Authorize.net only allows an MD5 passphrase of up to 20 characters.
Please choose something shorter than 21 characters and put it in your authorize.net profile.
Then go to your Zen Cart AIM module and enter that same passphrase in the AIM module's settings.
Then your transaction should work fine.
Re: Authorize.net NOT WORKING for me!!
Quote:
Originally Posted by
DrByte
Authorize.net only allows an MD5 passphrase of up to 20 characters.
Please choose something shorter than 21 characters and put it in your authorize.net profile.
Then go to your Zen Cart AIM module and enter that same passphrase in the AIM module's settings.
Then your transaction should work fine.
the one I have chosen is eleven characters, but I will try the suggestion and reduce the number of characters.
Re: Authorize.net NOT WORKING for me!!
If that still doesn't work, turn on debug mode and post the log output here.
Re: Authorize.net NOT WORKING for me!!
I have debug turned on .. not getting emails tho - which I think is strange . .
Also maybe related - I defined my admin email with one address, then went back and changed it, emails are not going to my new email address and the default email address is still the old address.
Where can I find logs on the server for authorize.net?
I looked in the include directory .. nothing there for authorize . .
So here's another interesting thing. . . when I put both systems in production mode . . I got a decline on my card and the hash error.
Merchant recorded the item as a decline . .
Trying again .. . . :)
Re: Authorize.net NOT WORKING for me!!
Same Error - Bad Hash - Guess we'll what turns up on the merchant report on Monday . .
Would still like a look at the logs . .
Re: Authorize.net NOT WORKING for me!!
To use AIM you must have SSL enabled on your server.
Does that mean all over the site, or just in the cart stuff? I used the option to just secure the cart checkout . . .
Will this cause a failure?