Fatal Error during Checkout

HELP!! Please..

I have been trying to fix this for hours and i'm at a loss. As far as I know, nothing was changed in admin settings or files.

Once you complete step 3 of checkout, instead of taking you to the confirmation page, this error is coming up...

Fatal error: Class 'PHPMailer' not found in /home/b-web/b3/b0/thestampspot.com.au/public/www/catalog/includes/functions/functions_email.php on line 138

This is what I have for line 138
$mail = & new PHPMailer();

Also, It isnt generating an 'order email'. I only know there are orders if I login to admin panel.

Can anyone please enlighten me? Any help would be really appreciated!

Any chance your service provider is making changes to your server email handling system... that they will admit?

that could very well be possible considering no settings or files were changed. Will check with them tomorrow and report back. Thanks for your help twitchtoo!

So my hosts said I need to use "sendmail" instead of "php" for the transport method. I have changed this and it's still not working. No emails are sending from the website at all and the error is also coming up in the 'contact Us' page when you hit the 'send' button.

Any other suggestions?

What does the error mean?

Thank you!

It means they don't want you using the PHPMailer method. You can double check you've setup sendmail correctly or try the other email sending methods that come with Zen Cart. Also make sure you're not using a free email account like Gmail to send with. It won't work regardless of the settings.

Turns out after contacting my hosts for the 3rd time, they had disabled the script!!
Thanks heaps for your help :)

Quote:

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Originally Posted by shellbell-19

Turns out after contacting my hosts for the 3rd time, they had disabled the script!!
Thanks heaps for your help :)

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Quote:

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Originally Posted by twitchtoo

Any chance your service provider is making changes to your server email handling system... that they will admit?

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3 times eh... Then you got them to admit it!

Win for you :)