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The integration I did for Salesforce (which was actually featured at Dreamforce 18) has been posted to the Zen Cart plugins area.
https://www.zen-cart.com/downloads.php?do=file&id=2217
The most up to date version of this code is on Github:
https://github.com/scottcwilson/zencart_to_salesforce
Im sure every one heard about Salesforce is a big thing nowadays, but Im not that familiar with the day-to-day usage of it.
What exactly can one do this? I understand we can import our user and product information to the service.
Is it mostly for report generation, and perhaps mass emailing?
Salesforce is a CRM (Customer Relationship Management) too - it helps you keep track of your customers.
That much I kinda know after reading the salesforce site, and the wikipedia page. But what else would it provide other than what zencart does out of the box: "Here are the top 10 customers, and these what what they bought and when they bought it"? Im still scratching my head feeling a bit dense trying to figure out what an average retailer like most zenners do with it. Most of what I've been reading seems very vague.Quote:
Originally Posted by swguy
CRM may not be a pain point for you, so it wouldn't make sense to invest in this area.
Here are some examples of what Salesforce does that Zen Cart does not: on a per customer basis, I can
- log calls
- store documents (Word files, Excel spreadsheets, etc.)
- write up notes
- mark customer records in various ways to allow me to slice & dice my data
etc.
If your business is transactional and customer-initiated, this probably wouldn't be a need for you.
That actually paints a much clearer picture what one would with it.
In fact, it gave me some idea with what I can experiment on.
Thanks.
If you decide to buy Salesforce, PM me for a discount code.
You can also do things like print mailing labels so you can send cards to some of your customers. I wrote up instructions here:
https://www.thatsoftwareguy.com/blog...om-salesforce/
Thanks! Im going to explore it see what I can do with this.Quote:
Originally Posted by swguy
Would Saleforce play a role with replacing MailChimp too? I know I've read somewhere about mailing but also there are some integration for those who uses mail chimp. Especially favorable for those who aren't the coding types.
You can certainly use Salesforce to send email to your customers.