Can not access orders from my Admin panel
I have recently set up the various checkout methods (tested all as a "customer" and all work fine and I get email showing orders) but I can no longer view any order information in my admin panel from new or older orders processed through my old checkout method with FirstData.
My PayPal Express orders show up in my Admin as a new order but when I click on the customer name to view order I get this error:
ERROR http://www.wholebodystore.com/myadmi...8&origin=index
None of my Checkout by Amazon orders show up but I choose to only see them in my Amazon account and I get emails to alert me.
None of my GoogleCheckout orders show up but they process nicely in the Google interface and I get emails to alert me.
How do I get to see my order details from my admin panel for my PayPal orders?
I will appreciate any help!!
Thanks,
Kelly
Re: Can not access orders from my Admin panel
Kelly, have you made any changes to /YOURADMIN/orders.php? The problem you posted implies that some piece of code is adding the name of the module (orders.php) twice (that's why the link includes orders.phporders.php).
Also, now that you have posted the name of your admin directory, be sure to rename it quickly!
Re: Can not access orders from my Admin panel
Yes, I do have Google Checkout in their twice (not sure how I am an amateur) but I do not see any reference to my amazon checkout or paypal express checkout? Here is what I do see for Google Checkout!
// ** GOOGLE CHECKOUT **
chdir("./..");
require_once(DIR_WS_LANGUAGES . $_SESSION['language'] . '/modules/payment/googlecheckout.php');
$payment_value= MODULE_PAYMENT_GOOGLECHECKOUT_TEXT_TITLE;
$result = $db->Execute("select google_order_number from google_orders where orders_id= ". (int)$oID);
$num_rows = $result->RecordCount();
if($num_rows != 0) {
$customer_notified = google_checkout_state_change($check_status, $status, $oID,
(@$_POST['notify']=='on'?1:0),
(@$_POST['notify_comments']=='on'?$comments:''));
}
$customer_notified = isset($customer_notified)?$customer_notified:'0';
// ** END GOOGLE CHECKOUT **
if (isset($_POST['notify']) && ($_POST['notify'] == 'on')) {
$notify_comments = '';
if (isset($_POST['notify_comments']) && ($_POST['notify_comments'] == 'on') && zen_not_null($comments)) {
$notify_comments = EMAIL_TEXT_COMMENTS_UPDATE . $comments . "\n\n";
}
// ** GOOGLE CHECKOUT **
$force_email = false;
if($num_rows != 0 && (strlen(htmlentities(strip_tags($notify_comments))) > GOOGLE_MESSAGE_LENGTH && MODULE_PAYMENT_GOOGLECHECKOUT_USE_CART_MESSAGING == 'True')) {
$force_email = true;
$messageStack->add_session(GOOGLECHECKOUT_WARNING_SYSTEM_EMAIL_SENT, 'warning');
}
$message = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" .
EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID . "\n\n" .
EMAIL_TEXT_INVOICE_URL . ' ' . zen_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "\n\n" .
EMAIL_TEXT_DATE_ORDERED . ' ' . zen_date_long($check_status->fields['date_purchased']) . "\n\n" .
strip_tags($notify_comments) .
EMAIL_TEXT_STATUS_UPDATED . sprintf(EMAIL_TEXT_STATUS_LABEL, $orders_status_array[$status] ) .
EMAIL_TEXT_STATUS_PLEASE_REPLY;
$html_msg['EMAIL_CUSTOMERS_NAME'] = $check_status->fields['customers_name'];
$html_msg['EMAIL_TEXT_ORDER_NUMBER'] = EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID;
$html_msg['EMAIL_TEXT_INVOICE_URL'] = '<a href="' . zen_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') .'">'.str_replace(':','',EMAIL_TEXT_INVOICE_URL).'</a>';
$html_msg['EMAIL_TEXT_DATE_ORDERED'] = EMAIL_TEXT_DATE_ORDERED . ' ' . zen_date_long($check_status->fields['date_purchased']);
$html_msg['EMAIL_TEXT_STATUS_COMMENTS'] = nl2br($notify_comments);
$html_msg['EMAIL_TEXT_STATUS_UPDATED'] = str_replace('\n','', EMAIL_TEXT_STATUS_UPDATED);
$html_msg['EMAIL_TEXT_STATUS_LABEL'] = str_replace('\n','', sprintf(EMAIL_TEXT_STATUS_LABEL, $orders_status_array[$status] ));
$html_msg['EMAIL_TEXT_NEW_STATUS'] = $orders_status_array[$status];
$html_msg['EMAIL_TEXT_STATUS_PLEASE_REPLY'] = str_replace('\n','', EMAIL_TEXT_STATUS_PLEASE_REPLY);
if($num_rows == 0 || $force_email) {
//send emails, not a google order or configured to use both messaging systems
zen_mail($check_status->fields['customers_name'], $check_status->fields['customers_email_address'], EMAIL_TEXT_SUBJECT . ' #' . $oID, $message, STORE_NAME, EMAIL_FROM, $html_msg, 'order_status');
$customer_notified = '1';
//send extra emails
}
if (SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO_STATUS == '1' and SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO != '') {
zen_mail('', SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO, SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO_SUBJECT . ' ' . EMAIL_TEXT_SUBJECT . ' #' . $oID, $message, STORE_NAME, EMAIL_FROM, $html_msg, 'order_status_extra');
$messageStack->add_session(GOOGLECHECKOUT_SUCCESS_SEND_ADMIN_COPY_EMAIL, 'success');
}
// ** END GOOGLE CHECKOUT **
PS Thanks for the tip on my admin name!!
Quote:
Originally Posted by
lat9
Kelly, have you made any changes to /YOURADMIN/orders.php? The problem you posted implies that some piece of code is adding the name of the module (orders.php) twice (that's why the link includes orders.phporders.php).
Also, now that you have posted the name of your admin directory, be sure to rename it quickly!
Re: Can not access orders from my Admin panel
Yes, I do have Google Checkout in their twice (not sure how I am an amateur) but I do not see any reference to my amazon checkout or paypal express checkout? Here is what I do see for Google Checkout!
// ** GOOGLE CHECKOUT **
chdir("./..");
require_once(DIR_WS_LANGUAGES . $_SESSION['language'] . '/modules/payment/googlecheckout.php');
$payment_value= MODULE_PAYMENT_GOOGLECHECKOUT_TEXT_TITLE;
$result = $db->Execute("select google_order_number from google_orders where orders_id= ". (int)$oID);
$num_rows = $result->RecordCount();
if($num_rows != 0) {
$customer_notified = google_checkout_state_change($check_status, $status, $oID,
(@$_POST['notify']=='on'?1:0),
(@$_POST['notify_comments']=='on'?$comments:''));
}
$customer_notified = isset($customer_notified)?$customer_notified:'0';
// ** END GOOGLE CHECKOUT **
if (isset($_POST['notify']) && ($_POST['notify'] == 'on')) {
$notify_comments = '';
if (isset($_POST['notify_comments']) && ($_POST['notify_comments'] == 'on') && zen_not_null($comments)) {
$notify_comments = EMAIL_TEXT_COMMENTS_UPDATE . $comments . "\n\n";
}
// ** GOOGLE CHECKOUT **
$force_email = false;
if($num_rows != 0 && (strlen(htmlentities(strip_tags($notify_comments))) > GOOGLE_MESSAGE_LENGTH && MODULE_PAYMENT_GOOGLECHECKOUT_USE_CART_MESSAGING == 'True')) {
$force_email = true;
$messageStack->add_session(GOOGLECHECKOUT_WARNING_SYSTEM_EMAIL_SENT, 'warning');
}
$message = STORE_NAME . "\n" . EMAIL_SEPARATOR . "\n" .
EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID . "\n\n" .
EMAIL_TEXT_INVOICE_URL . ' ' . zen_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') . "\n\n" .
EMAIL_TEXT_DATE_ORDERED . ' ' . zen_date_long($check_status->fields['date_purchased']) . "\n\n" .
strip_tags($notify_comments) .
EMAIL_TEXT_STATUS_UPDATED . sprintf(EMAIL_TEXT_STATUS_LABEL, $orders_status_array[$status] ) .
EMAIL_TEXT_STATUS_PLEASE_REPLY;
$html_msg['EMAIL_CUSTOMERS_NAME'] = $check_status->fields['customers_name'];
$html_msg['EMAIL_TEXT_ORDER_NUMBER'] = EMAIL_TEXT_ORDER_NUMBER . ' ' . $oID;
$html_msg['EMAIL_TEXT_INVOICE_URL'] = '<a href="' . zen_catalog_href_link(FILENAME_CATALOG_ACCOUNT_HISTORY_INFO, 'order_id=' . $oID, 'SSL') .'">'.str_replace(':','',EMAIL_TEXT_INVOICE_URL).'</a>';
$html_msg['EMAIL_TEXT_DATE_ORDERED'] = EMAIL_TEXT_DATE_ORDERED . ' ' . zen_date_long($check_status->fields['date_purchased']);
$html_msg['EMAIL_TEXT_STATUS_COMMENTS'] = nl2br($notify_comments);
$html_msg['EMAIL_TEXT_STATUS_UPDATED'] = str_replace('\n','', EMAIL_TEXT_STATUS_UPDATED);
$html_msg['EMAIL_TEXT_STATUS_LABEL'] = str_replace('\n','', sprintf(EMAIL_TEXT_STATUS_LABEL, $orders_status_array[$status] ));
$html_msg['EMAIL_TEXT_NEW_STATUS'] = $orders_status_array[$status];
$html_msg['EMAIL_TEXT_STATUS_PLEASE_REPLY'] = str_replace('\n','', EMAIL_TEXT_STATUS_PLEASE_REPLY);
if($num_rows == 0 || $force_email) {
//send emails, not a google order or configured to use both messaging systems
zen_mail($check_status->fields['customers_name'], $check_status->fields['customers_email_address'], EMAIL_TEXT_SUBJECT . ' #' . $oID, $message, STORE_NAME, EMAIL_FROM, $html_msg, 'order_status');
$customer_notified = '1';
//send extra emails
}
if (SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO_STATUS == '1' and SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO != '') {
zen_mail('', SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO, SEND_EXTRA_ORDERS_STATUS_ADMIN_EMAILS_TO_SUBJECT . ' ' . EMAIL_TEXT_SUBJECT . ' #' . $oID, $message, STORE_NAME, EMAIL_FROM, $html_msg, 'order_status_extra');
$messageStack->add_session(GOOGLECHECKOUT_SUCCESS_SEND_ADMIN_COPY_EMAIL, 'success');
}
// ** END GOOGLE CHECKOUT **
PS Thanks for the tip on my admin name!!
Quote:
Originally Posted by
lat9
Kelly, have you made any changes to /YOURADMIN/orders.php? The problem you posted implies that some piece of code is adding the name of the module (orders.php) twice (that's why the link includes orders.phporders.php).
Also, now that you have posted the name of your admin directory, be sure to rename it quickly!
