Upgrade to 1.3.9h and now I have an error - 0 DB_ERROR_NOT_CONNECTED

I've transferred over to a new host, which involved doing and upgrade. Upgrade is all done, however now I'm getting this error on my admin site and I can't access that area (or the shopfront for that matter).

0 DB_ERROR_NOT_CONNECTED
in:
[db_cache table]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Here is a copy of my config file, but there are no errors with the user name, database or password that I can see.

<?php
/**
* @package Configuration Settings circa 1.3.8
* @copyright Copyright 2003-2007 Zen Cart Development Team
* @copyright Portions Copyright 2003 osCommerce
* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
*/


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/*************** The 2 files should be kept separate and not used to overwrite each other. ***********/

// Define the webserver and path parameters
// Main webserver: eg-http://www.your_domain.com -
// HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
// HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
// HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
/*
* URLs for your site will be built via:
* HTTP_SERVER plus DIR_WS_ADMIN or
* HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or
* HTTP_SERVER plus DIR_WS_CATALOG or
* HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
* ...depending on your system configuration settings
*
* If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
*/
define('HTTP_SERVER', 'http://carlasbigbookshed.com.au');
define('HTTPS_SERVER', 'https://carlasbigbookshed.com.au');
define('HTTP_CATALOG_SERVER', 'http://carlasbigbookshed.com.au');
define('HTTPS_CATALOG_SERVER', 'https://carlasbigbookshed.com.au');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_WS_HTTPS_ADMIN', '/admin/');
define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/carla907/public_html/admin/');
define('DIR_FS_CATALOG', '/home/carla907/public_html/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', 'zen_');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', 'carla907_carla');
define('DB_SERVER_PASSWORD', 'xxxxxxxxxxxx');
define('DB_DATABASE', 'carla907_carlasbi_zc1');
define('USE_PCONNECT', 'false'); // use persistent connections?
define('STORE_SESSIONS', 'db'); // use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'database');
define('DIR_FS_SQL_CACHE', '/home/carla907/public_html/cache');

// EOF

Advice would be greatly appreciated ASAP as my website has already been down for over a week with no help from the new host, they have said it's a zen cart problem, not their problem.

Thank you!
Carla

Use your account manager - cpanel 0r??
Check that you have created a database with that name & a user with that name

Code:

---

'carla907_carla');

 'carla907_carlasbi_zc1'

---

Did you import a database backup into this database?

Hi, thanks for replying.

I used cPanel to import a database, which I named carla907_carlasbi_zc1 and then I created a used called carla907_carla - so I think they are pointing to the correct values.

Quote:

---

Originally Posted by carlamaas

Hi, thanks for replying.

I used cPanel to import a database, which I named carla907_carlasbi_zc1 and then I created a used called carla907_carla - so I think they are pointing to the correct values.

---

Did you give "carla907_carla" permission to access the "carla907_carlasbi_zc1" database ? (easy to overlook)

Also, be wary of the "carla907_carlasbi_zc1" database name. I've noted in the past that some systems don't seem to like the double underscores. You may be better of calling it just "carla907_carlasbi" or "carla907_zc1"

Cheers
Rod

Thanks Rod - that's helped me get into the ADMIN panel of the website. But the website is now just a blank screen.

You were right, changing the database name to only have one underscore worked a treat.

Now, what do I have to fix to see my website??

Thanks
Carla

Quote:

---

Originally Posted by carlamaas

You were right, changing the database name to only have one underscore worked a treat.

---

Sweet!. I have to admit though, it still wasn't my 1st guess.

Quote:

---

Originally Posted by carlamaas

Now, what do I have to fix to see my website??

---

Did you remember to update the other configure.php file (/includes/configure.php)?

Cheers
Rod

Yes, both config files have been updated with the new details.

Do you think I should do the further upgrade to 1.5? Would this help, or should I find out what's wrong with this version first?

Fix b4 uprade attempt, lest ye compound prob

ok, so where do I go from here. Why do I have a blank index page?