Cache Folder File Help 0 Db_error_not_connected

Hi all i have problem with my site "0 Db_error_not_connected" Error i use to get this error and what i do before i change my database name and user name and that error go away i did that 5 or 6 time in 3 years but i get this error again nothing helping at this time i did

1. repair database
2. new user name and database
3. i install everything all over
4. try all option for cache ,none, database, file in configure

and that only file i find in my cache folder flie name: sess_525f77a97a6448c1c48c65b65adf9b7d


please somebody help with that problem i m using V1.3.9h
Thank You

The sess_xxxxxxxxxxxxxxxx files are for session handling, and are not related to your database problem. They're not debug logs either.

Your database error message is a result of Zen Cart being unable to connect to your database using the settings in your configure.php file.
You'll need to fix the configure.php files to use the correct DB_XXXXXXXXXX values, or work with your hosting company to determine why you can no longer connect to the database with the credentials you're using.

Hello,
I checked my config files and reinstalled everything. I drop my new data and imported my old data to the new installing but I am still getting the same error. Do you have any other suggestions? I already contacted my hosting company and they claim they repaired everything on their end and there's no error in the database (I'm using Hostgator).

I repeat:

Quote:

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Originally Posted by DrByte

Your database error message is a result of Zen Cart being unable to connect to your database using the settings in your configure.php file.
You'll need to fix the configure.php files to use the correct DB_XXXXXXXXXX values, or work with your hosting company to determine why you can no longer connect to the database with the credentials you're using.

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I check everything but i still getting same problem every 2 to 3 hour that error pop up on my site and stay there 30min to 60min please help me with this problem

Perhaps your site is on a server that's overloaded and too busy.

You will need to sort out the problem by talking to your hosting company. THEY are the ones you need to talk to.

Quote:

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Originally Posted by shahram

I check everything but i still getting same problem every 2 to 3 hour that error pop up on my site and stay there 30min to 60min please help me with this problem

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Just to backup what DrByte has told you, this is almost certainly a result of the server being overloaded.

If it were a configuration issue then the problem will be evident *all* the time.

Cheers
Rod