USPS extra 3lbs debug issue

Hi all,

I made my first sales today.. Just went live last night and I have an issue with the USPS shipping module.

The product in it's package weighs only .1839 pounds. However, when I add one to my shopping cart and go through checkout I can't see the
First Class" mail choice. First class can be used up to 13 ounces.

I turned on the debugger for email and received this:

Code:

---

<RateResponse><Package ID="0"><Error><Number>-2147219434</Number><Source>
DomesticRatesV2::clsRateV2ValidateWeight;RateEngineV2.ProcessRequest</Source>
<Description>First Class mail must weigh 13 ounces or less.</Description>
<HelpFile></HelpFile><HelpContext>1000440</HelpContext></Error></Package>
<Package ID="1"><Service>PRIORITY</Service><ZipOrigination>98271</ZipOrigination>
<ZipDestination>98271</ZipDestination><Pounds>3</Pounds><Ounces>3</Ounces>
<Container>None</Container><Size>REGULAR</Size><Machinable>FALSE</Machinable>
<Zone>1, local</Zone><Postage>5.70</Postage></Package><Package ID="2"><Service>
PARCEL</Service><ZipOrigination>98271</ZipOrigination><ZipDestination>98271</ZipDestination>
<Pounds>3</Pounds><Ounces>3</Ounces><Container>None</Container><Size>REGULAR</Size>
<Machinable>FALSE</Machinable><Zone>1, local</Zone><Postage>7.34</Postage></Package>
<Package ID="3"><Service>MEDIA</Service><ZipOrigination>98271</ZipOrigination>
<ZipDestination>98271</ZipDestination><Pounds>3</Pounds><Ounces>3</Ounces><Container>
None</Container><Size>REGULAR</Size><Machinable>FALSE</Machinable><Zone>1, local
</Zone><Postage>3.15</Postage></Package></RateResponse>

---

Inside all that code I noticed 3 pounds 3 ounces. Where did that come from? Each product is only .1839 pounds which I have put in during the creation of each product. I have re-checked and it is correct.

Any idea why it's getting bumped up to 3lbs3oz ?

Try this FAQ on tare weight settings.

It's the built-in tare weight. Just go into Admin - Configuration - Shipping/Packaging and change the small/medium and large tare weights to whatever you want. I have it set as 0 and just add a small handling fee in the shipping module to cover the weight of packaging.

thanks to you both!

I owe a couple customers a shipping credit. :oops: