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Taking the .sql file, I ran each statement individually and executed without any errors. So I'm good now.
Not sure why it didn't work to run it thru the database upgrade button in zc_install though.

I went line by line in the 137-138.sql file to see what database structure changes it completed and this is the first line that couldn't be performed. Table has 16,000 records.

ALTER TABLE...

4 ways to get copy of live db installed in test area:

PHPADMIN > export based on FAQ here.
my own command lines using mysql and mysqld.
DrByte's backup via zencart admin > edit .sql created to...

Yes that is what I've already attempted. Created a new install with a new db and copying live db to new install was done in 4 different ways all resulting in the same problem.

Our database is...

What version of Zen Cart are you using? 1.3.7 upgrade to 1.3.8
Has your site been upgraded? When? From what version(s)? trying to
What addons have you installed? When? Admin profiles, admin...

When you say gzip is turned on, do you mean in the zencart admin area you are turning it on and that's when you have download problems? I too have encountered this so have turned it off.

Hi Kathy, it's holly from godigitalscrapbooking.com. Can i ask what host you are with? A couple of things come to mind. The hosts must allows symbolic links for Redirect to work. Since you aren't...

Ok recurring for customers but not for me! Of course in trying to troubleshoot my customer's reported problems with downlaods, I can barely ever recreate the problem.

The bottom line is my site...

I'm running 1.3.7 and getting this error too now that we've just upgraded to php5.2.5. This error didn't exist right before the upgrade.

Just an update...my site upgraded our version of php to 5.2.5 and also recompiled to be apache mode instead of cgi. We were apache before we had a similar problem like this back a few months ago and...

The next file it's to load is init_session.php and this vague error seems to point to a sessions problem based on google finds so the fact that the debug hasn't reported a successfull run of...

Ok, I did a clean install of 1.3.8a on the server...no custom templates or files. I did this to try and eliminate any custom code. In application_top.php I change the setting to this:
...

bump....this is still happening! I've tried installing a clean copy of 1.3.8a and the customer has intermittently been able to get into that test area intermittently just like our real store...

Orders that start in zen, go to paypal and do not end up finalizing in zen can be recovered by a utility called "View Stuck Orders". Do a search in these forums for that :)

Oops, see that you are...

Figured it would be good to post info from my Version page in zencart.

The research I've done on the net seem to say that it's being intermittently triggeredd when trying to establish a session. Still haven't found a direct cause but I too believe it's environmental...

for the time being, i have changed my configure.php files to store sessions as files instead of in the database just to see if that helps anything.

Ok, I think I found the answer to my own question by seeing that includes/functions/sessions.php does in fact have a custom session handler in order to support the option of storing sessions in the...

Is that the norm with zencart? When I look at my version info in zencart admin, it shows that under the "Local" column.

Thanks for your response. So while one person is downloading something else the file could get deleted because someone else started a download?

Thanks. Usine the FILE upload attribute for a product, isn't the PHP process writing the record there? THis happened on an order with 3 products like this and the first product added to the cart...

Thanks but I just got an email from yet another person experiencing this same thing. UGH! I thought application_top.php does change php settings for at the user level. Maybe I just don't understand...

Hi all! My store is made of mostly downloadable products (in form of .zips) and my store is very active, lots of ordering going on at any given time.

I'm troubleshooting some intermittent but...

I've tested uploading through a specific product and it's work fine. Yet other customers seem to be getting this error intermittently:

[23-Feb-2008 19:25:37] PHP Warning: ...

Again, I've already done step 2a and provided the error I see in the error logs in the cache directory. No other more descript error shows up right before the error I see the following:
...

We have a customer who is able to get to our site and run our forums (/forum) and gallery (/photopost) but cannot get to our store (/shop). All 3 apps are on the same site/server. I've been pulling...

I have hosted my store with 3 different hosting companies and siteground is the first for this issue to appear. it's not consistent so it's always hard to duplicate but the one pattern i have seen...

I need to increase php settings to accommodate printing service type products we offer in our store. Customers will upload the files they want printed.

I can surely go the easy route and ask...

Can I ask what requires it to be set to false when in a linux environment? I've been with 3 different hosting provider and this last one is the only one that we have had intermittent but very...

unfortunately that didn't do the trick. I've repaired all tables beginning with "order" as well as the customers table. Same error.

Any other thoughts?

When i go into shop admin and the to Customers > Orders, I'm getting this error:

126 Incorrect key file for table '/tmp/#sql_767b_0.MYI'; try to repair it
in:
[select o.orders_id,...

Wow, This is great Linda! Thanks so much. A wonderful step forward would be to add a nice little button somewhere to say send an email to anyone who purchased this product!

I'm trying to recover an order that was an echeck done on 1.3.7 before the march 21st patch using view stuck mod in the downlaods but the 2.0 version found elsewhere. I'm running mysql5 and I get...

Thanks everyone for assisting with this! The fix works for me as well!

And Austy25, hello from a fellow digiscapping site! Love your tagline...see our site name :)...

Thanks for your generosity in sharing this template! I have one small issue relating to the left and right columns. I've got them both turned on and need the width of each to be 200. I see in your...

Hi, thanks for the great template! I'm having a problem with the center area (using both left and right side boxes) to stay the same width no matter what page I navigate to. You can go here:...