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Type: Posts; User: kevinjatMB

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  1. Re: Help!! admin not getting notified of new orders!

    Hello again and Good Morning-
    Yes, I did go through this procedure in setting up our Authorize process. I've saved this and will review to check. I still think that I've wrongly changed the products...
  2. Re: Help!! admin not getting notified of new orders!

    Here now I think I have us a clue ( a phrase from some old song- may be appropriate, though): I checked with authorize.net after I entered a transaction through the virtual terminal. This sale DID...
  3. Re: Help!! admin not getting notified of new orders!

    OK- we're using SIM.
    And the PayPal change did not correct the problem- our new orders this morning still resulted in the same problem: no items ordered notifice. The Order is not finishing in the...
  4. Re: Help!! admin not getting notified of new orders!

    OK- we're using SIM.
    And evidently the PayPal change did not affect tyhe problem. Our new orders this morning are still resutling in the same problem: no Order Items Notification.
  5. Re: Help!! admin not getting notified of new orders!

    Well that may be correct, but it may be related to PayPal- the customer comments have all been that the checkout procedure is complicated. So I did the PayPal reinstall as you directed. It could be...
  6. Re: Help!! admin not getting notified of new orders!

    These customers have all been credit card purchases.
  7. Re: Help!! admin not getting notified of new orders!

    Oops! Right. I made a note of these and then forgot to add them:
    authorize.net- for cr.card processing,
    check/ money order- for pay by snail-mail
    and
    PayPal Standard- IPN

    OK- I'll remove this...
  8. Re: Help!! admin not getting notified of new orders!

    1) Version 1.3.9h
    2) no
    3) none- 1.3.9h is the most recent
    4) it is not- out of the box new
    5)no display/layout problem: www.montanabentonite.com/webstore
    6) hosted by iPage
    7) yes. I've looked...
  9. Help!! admin not getting notified of new orders!

    I'm not html-literate, but can follow directions. I've looked everywhere I can think of and searched these forum threads to no avail.
    I cannot get our orders to show up in the Orders page under...
  10. Re: authorize.net - no order or order notice was generated

    Well wait- you're asking for authnet debug. We are getting our authorize.net order notification. This only shows the total charge, though, not the items. Are you saying that the notification from...
  11. Re: authorize.net - no order or order notice was generated

    OK- I have not yet turned on the debug log. I'll do so. Will I need to run more test orders after turning it on, or will previous errors show?
  12. Re: Checkout success, but no order is generated, using Payfast gateway

    Another possibility: I'm using iPage hosting. Any connection there with you?
  13. Re: Checkout success, but no order is generated, using Payfast gateway

    OK- just went back through our aouthorize configurations and they are still correct, just as they were previously. I do get the order confirmation e-mail from authorize, complete with transaction and...
  14. Re: Checkout success, but no order is generated, using Payfast gateway

    Oops- I think I just hit the send button again. Please disregard duplicate. I am also getting an awareness that this forum is fot the do-it-youselfers, no? I suppose the for-hire people would rather...
  15. authorize.net - no order or order notice was generated

    I have just had a similar problem in our new store with a VISA charge through authorize.net. The charge seems to have gone through correctly, but no order or order notice was generated. I've looked...
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