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I've had the problem starting again today, but this time with the creation of a brand new product. All existing products work fine though. With a ton of test orders and writing down and changing...

Hi Kiddo,

Thanks so much for the link! it worked!!!
I had already contacted the customer, but she ordered downloadable designs and a video of one of my designs, so she got it immediately, so I...

My site has been running with the upgrade to 1.38a since December. I've gotten orders with Pay Pal payments and everything as fine. Today I got a pay pal notification, but no order in the admin,...

I placed the exact same order you did, using the exact same discount coupon. Worked for you, not for me.

I PM'd you my access information.

yup, know that. It's setup correctly as it works for most of the downloadable files.. just a few random ones won't be updated.

spoke too soon...

That test product you created, I placed a test order on it and the order status did not update when the coupon code was entered and the order completed.

The order did change...

I'm entering everything manually, but the only thing that might have gone wrong is I did an update from 1.37 to 1.38a back in late December. The database used was the same one, not an import.
...

account created.

yes, green dot and the count is 30 days and 7 attempts.

I can create a special admin account if you'd like to check. I had another zen cart user check and they couldn't figure it out. I can...

as soon as I did this:
Product is Virtual: No, Shipping Address Required

and placed a test order, it went to the shipping screen.

Here is the URL to see:...

I have them set up this way:

product is free: no
product is virtual: yes, skip shipping address
always free shipping: no, normal shipping rules


Using the coupon, some work and some don't....

I've placed many test orders and never get to the shipping screen. It goes direct to the payment screen.

Hi all,

Currently I have my painting videos as a zip file on my site. People can order them and if they pay by pay pal, they can download immediately because the status changes to Order Updated...

yes...
now another doozy... I made yet another folder called artbynature.ca/testfolder

reuploaded the whole dang site again, changed the config file for the new path and images are fine!!!!
...

both sites access the same database. Only the config file is different relating to the path.

I even tried in the admin setting the width to 0 which according the posts should allow the images to...

I've Googled myself to death and have read so many threads on this issue and I'm at a loss as to the solution to my problem.

I was running 1.3.7 - site was perfect
installed 1.3.8 in a new...

Set it to 4, placed a test order and it still says "processing" :(

Here are my settings:

Configuration -> Attribute Settings
Downloads Controller Update Status Value = 4
Downloads Controller Order Status Value >= lower value = 4
Downloads Controller Order...

No, it's not a physical product. It's a PDF I want people to be able to download as a freebie.

Free charge card is set to (4) order updated
Downloads are all released with this order status.
...

I made the change below and it still says Processing.

Downloads are:
*Product is Virtual: No, Shipping Address Required*
*Always Free Shipping: No, Normal Shipping Rules*

Free charge card...

I set an item as a downloadable product (PDF which has been zipped) and what I'm trying to do is when people order it and checkout, that they can download immediately without me having to update the...

Hi everyone,

I'm running 1.3.0 which has been customized heavily and running alot of mods. From reading the forums, a few of the mods will not work with 1.3.5 (yet).

So what I've done so far...

I'm having a similar problem... Just installed 1.3.5 on a temp domain to test the upgrade and the date is showing as 12/31/1969 for the hit counter start date. I've only done a fresh install and...

I installed the security patch and now whenever someone tries to enter a discount coupon and then clicks to continue checkout, the cart contents appear, but the footer of the page disappears.

If...

This fixed it!!!

I just had to remove: [/b] from the posted code and after doing 1 hour of testing with the address book, taxes are being charged correctly.

Thanks so much for posting the...

Is there a way to temporarily turn off the address book feature until that bug is fixed?

Gisèle Grenier

Hi there,

I'm running the latest version of Zen and we've noticed that as a guest, you can pick and item, add it to your cart and if you click on the Shipping Estimator, you choose the Country,...