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Just uploaded winchester black. Updated template from the admin panel and the site now shows winchester and all products that were previously there but when I can no longer access my admin panel. I...

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Just went back and did the following:

When you upgraded ... did you go to each of the Modules for Payment, Shipping and Order Totals and:

1 Save each modules settings to NotePad

2 Click on...

Different database. It's pointing to the correct one no.

Contact us works.

Yes to both.




We actually have a live site in which we created a new customer and made a couple of orders. The new customer is in the database and the orders are there but neither shows up...

We just upgraded from 1.3.8 to 1.3.9h. Everything seems to be working fine. New customers can register. Orders are going through, getting payment processed, and emails are coming through. ...

I'll check with NetSol. The database is large enough they had to do the transfer. There could have been an issue when they did the transfer.

Thanks for your help!

It's already working so apparently they did. :D

Is yours working yet twi?

I told them about the error message I was getting and that it started about 1.5-2 weeks ago. Their rep told me they just did a server migration about that time. This is not the first time I've had...

Just got off the phone with NetSol. Lo and behold, they admitted to doing a server upgrade about 2 weeks ago, which happens to be the time all these issues started for many of us. Service ticket in...

I wish it was that simple. They are the same. Actually, both are blank, meaning ' '

This is how I set it up.

Thanks! I was afraid of that. My hosting company is also NetSol, like Twi. Sometimes it can be difficult to get them to do those things. I'll give them a call tomorrow.

Thanks. I copied the old database to the new location but none of the products, customers, orders, etc are showing up. Do I need to upload the old zen files over the new ones? We believe our site...

Great article! This helps a lot with the process that we're going through now. The question I have is how do I do this:

c) upgrade the database to the new version
The zc_install script is used...

Thanks! I ran a traceroute but it only traces from my computer to my host. AT&T was not shown in the path so they suggested I run a traceroute from my site to PayPal to see where it dies. But I...

Thanks! Looks like ssl works fine:

CURL Test Page
This page is intended for testing CURL behaviour. You should be accessing this page via CURLTESTER.PHP running on YOUR server.

You submitted...

How do I run a traceroute from my site to paypal?

I only ship USPS.

Did you ever get anything resolved with NetSol? That's where I'm hosted also.

Thank twi! That worked.

Here are the results:

IPNCHECK.PHP - Version 1.3.9

IPN TESTING - Response Received via CURL -- COMMUNICATIONS OKAY

wwwDOTtechdivinglimitedDOTcom

I think we'll just have to step up the update rather than go through those steps. Hopefully that will fix the problem.

Thanks!

New problem that just recently started. We've been using zen for years. Yes, we're using an old version. We're in the process of trying to update and move to a new server but it's taking longer...

I followed the instructions in that post. The issue is when I run curltester.php and ipncheck.php I get 403: Forbidden page. I downloaded the ipncheck zip file from that thread and replaced the...

I've tried to run both curltester.php and ipnchecker.php and each time I get a 404 error page. I have checked and have both php files in my extras folder. The url I am using is the correct one, yet...

Apparently I was in the wrong stylesheet. That worked. Thanks!

Where is that in the stylesheet? Under what field? I did a search and couldn't find it.

I have the same problem as outlined in this thread - http://www.zen-cart.com/showthread.php?78877-drop-down-menus-problem!&highlight=shipping+estimator+drop+menu

The thread was closed with no...

Disregard. Apparently, nothing further has to be done. I just clicked on some images and they come up in the lightbox. Should have checked sooner. I just didn't expect it to be that simple.

I just uploaded zen lightbox and am having issues with getting it to run. I've uploaded the files to the correct places. I've created the custom folders. I wasn't able to copy and paste the sql...

Got busy and haven't had a chance to revisit this until now. Unfortunately, it's not that simple, unless I'm missing something. I've checked both the configure.php files and haven't found anything...

Thanks. PHP is fine but for some reason our hosting company had it disabled because we hadn't been using it. They enabled it this morning and it's working fine now.

Just moved zen store from one domain/server to another. Looks like everything is working fine. However, when I go to my admin login page I get the following warning -

Warning:...

Thanks again. Server host had php mail disabled.

Thanks. Looks like it might be a server issue. Looking into it now.

Quick correction. E-mails are NOT going out to admin or customer.

Just moved my site to a different server/domain. Running some tests and our order e-mails are going out to admin or customer. Checked the database and they are there. They're just not being...