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    v157 Re: Hide Product Price When Quantity 0

    I don't know if there is an easy way to write it into the template or a module, but as a quick fix you could temporarily set an out of stock product to 'call for price' with only a few clicks. Just...
  2. v157 Re: [Warning] Using a password on the command line interface can be inse

    If you have access to the cPanel account for your hosting there is a backup wizard in there too, you can take a full account backup or backup individual mySQL databases.
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    Re: How do I stop spoofed e-mails?

    What do you mean by 'spoofed'? It looks like someone has used the contact us form on your website to email you. To prevent automated bots from using your contact form I believe that upgrading would...
  4. v157 Re: Strange problem with prices displayed at final stage of checkout

    The mod i've been using for a long time is Display price with VAT/TAX and Ex VAT/TAX (https://www.zen-cart.com/downloads.php?do=file&id=597).

    After uninstalling it I did try reinstalling and was...
  5. v157 Re: Strange problem with prices displayed at final stage of checkout

    I was unable to get my head around where the rounding was occurring but it was definitely the inc/ex vat mod. I uninstalled the mod and replaced the relevant files with zen 1.5.7c and Bootstrap...
  6. v157 Re: Strange problem with prices displayed at final stage of checkout

    Sorry, it's 'step 2 of 3 - payment information' (index.php?main_page=checkout_payment) which is showing the wrong information. It looks like the ex vat price at the top is rounding to the nearest...
  7. v157 Strange problem with prices displayed at final stage of checkout

    I was just doing some final testing before going live and I noticed some strange behaviour with the prices displayed at the final stage of checkout. I'm not sure if the problem is being generated by...
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    v150 Re: Big Royal Mail 3.0

    Excellent, just reinstalling and setting up for my products on the live store so this change comes at the perfect time. Thanks a lot
  9. v157 Re: Product descriptions box empty when trying to edit any product.

    I think I may have found the issue. It seems some of my text descriptions contain characters the system does not like. Mostly where I have used C to denote temperature ranges. These are showing on...
  10. v157 Re: Product descriptions box empty when trying to edit any product.

    Yes, I created a new product with a short description, it shows in the store and when going back in to edit it the description is visible.




    No, on the store everything seems fine, every...
  11. v157 Re: Product descriptions box empty when trying to edit any product.

    I just noticed when copying my database the product description data has somehow changed from being a text string to being saved as a blob. No idea how I did that or how to put it back to how it was...
  12. v157 Product descriptions box empty when trying to edit any product.

    Not sure what I've missed, Now I've gone live with 1.5.7c i'm having an issue where the products description is not showing on the admin back end. When editing any product all the info is there,...
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    v150 Re: Big Royal Mail 3.0

    Nevermind, I think its working how I need it to, I wasn't seeing the Table Rate listed in shipping estimator, but when I restrict aerosols from using Royal Mail it does only show store collection and...
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    v150 Re: Big Royal Mail 3.0

    Is it possible to use attributes to add an extra option, or possibly replace Special Delivery / Parcel Force with the Table rate?

    A lot of the products we sell cannot be sent using Royal Mail as...
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    v150 Re: Big Royal Mail 3.0

    That's worked, I can see the attributes now, thank you!
    Also I did notice a spelling mistake on 'special delivery' in the attributes list.
    19579
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    v150 Re: Big Royal Mail 3.0

    I managed to find some logs relating to my problem, not zen cart logs.


    [17-May-2021 22:29:00 UTC] PHP Recoverable fatal error: Object of class queryFactoryResult could not be converted to...
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    v150 Re: Big Royal Mail 3.0

    I'm trying to install this on a site im building and having problems with Install3.2.sql

    Followed the instructions in the docs and installed first and second class for small and medium parcel,...
  18. v157 Re: Problems copying some core edits to new store

    All sorted now, Rick at JSWeb was kind enough to send me the 1.5.7b gdpr files, making it much easier to merge my installation.
  19. v157 Re: Problems copying some core edits to new store

    Still struggling but learning so much as I continue to read up on things. Trying to narrow down what data is permitted in the field, i'm assuming that it wants to record the moment the customer...
  20. v157 Re: Problems copying some core edits to new store

    Ah that makes sense. When I copied the database to the devstore I did have an issue and followed the advice here to change the datebase default.
    ...
  21. v157 Problems copying some core edits to new store

    Hiya, I'm trying to copy some core edits (GDPR stuff) from my live site (1.5.6c) to a development store (1.5.7c) but im struggling to convert some array variables into a format that is acceptable to...
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    v155 Re: ZCA Bootstrap 4 Template [Support Thread]

    That's done it, thank you very much.
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    v155 Re: ZCA Bootstrap 4 Template [Support Thread]

    Thanks for the assistance, but i'm still having an issue. I'm using the highest banner position to show 2 banners with the company logo and address for our depots.

    With the logo and tagline...
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    v155 Re: ZCA Bootstrap 4 Template [Support Thread]

    Can anyone help me with remarking out the relevant sections to completely remove the logo and tagline please?

    I tried to do it myself following the zen-cart docs but after commenting out sections...
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    v157 Re: Database copy issue

    I think what I may have done is copied the database then run the zc_install, and during that process I forgot to put anything in the prefix field so the installer removed the prefixes while creating...
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    v157 Re: Database copy issue

    [29-Apr-2021 09:08:11 UTC] Request URI: /---ADMIN FOLDER---/index.php?cmd=login&camefrom=index.php, IP address: 195.162.105.81
    #1 mysqli_connect() called at...
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    v157 Database copy issue

    Hi, I copied the database from my live store into a fresh install of 1.5.7c so I could test a few things I want to try, but there seems to be a database issue,the admin page will not load.

    I've...
  28. v156 Product description field blank when trying to edit products.

    Zen Cart 1.5.6c
    Database patch level 1.5.6
    PHP version 7.1.33 (Zend: 3.1.0)
    Database engine: MySQL 5.5.5-10.3.18-MariaDB
    https://www.thegluepeople.co.uk

    Hiya all, I've been doing some work on...
  29. v156 Is there a plugin / module that can help with product selection?

    Hi all, I run a store that specialises in industrial adhesives, sealants and allied chemicals. I'm wondering if there is a plugin that can aid customers with selecting the correct product for a...
  30. v155 Re: This piece of code works with php5.6 but crashes site with all versions of php7

    I've been having the same problems with php incompatiblilty due to my template being quite old, and have very limited knowledge on code so have been struggling to change the listbox to an array in a...
  31. v156 Re: How to fix - The total number of locks exceeds the lock table size

    Scratch that, still getting the error. My hosting company said they could not increase the mySQL setting as i'm on a shared server :(


    [13-Nov-2019 14:47:21 UTC] Request URI:...
  32. v156 Re: How to fix - The total number of locks exceeds the lock table size

    I'm not sure if it's the cause but I noticed a mismatch in my configuration, my database was set to latin, since changing it to utf8 I have not been able to get this debug message to reappear, still...
  33. v156 Re: How to fix - The total number of locks exceeds the lock table size

    Here's the session section from my php settings
  34. v156 How to fix - The total number of locks exceeds the lock table size

    I have this in my logs but not sure what the cause is or how to address. Can anyone point me in the right direction please?

    I think its an issue with mySQL rather than Zen Cart. A few weeks ago...
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    v155 Re: ZCA Bootstrap 4 Template [Support Thread]

    Hey, just wanted to say how good this template is! I'm a complete novice when it comes to php and recently my server host moved us to a new server with php 7.1 breaking both of our websites in the...
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    v154 Re: Responsive Sheffield Blue v2.0

    Thanks for the pointers. I think i've fixed error additional_images.php was generating by upgrading to Lat9's Image Handler 5, which contained the additional_images.php with the variables initialised...
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    v154 Re: Responsive Sheffield Blue v2.0

    I have the same issue with additional_images.php on line 120, I gather the issue is related the array, but my php knowledge is very basic and I don't know how to change it make it work with php 7.1
    ...
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    v154 Re: Responsive Sheffield Blue v2.0

    I'm getting a few errors since my host moved me to a new server which has php 7.1. Is anyone able to help with how to address this issue?


    --> PHP Fatal error: Uncaught Error: Cannot use string...
  39. v156 Re: Help! I'm probably being dumb (upgrade)

    Thanks for your assistance lat9. I replaced the java framework for my template with the includes\templates\template_default\jscript version and the notification is gone.

    I double checked the...
  40. v156 Re: Help! I'm probably being dumb (upgrade)

    I now have my live site upgraded to the latest version of ZenCart and everything seems to be functioning, but when I go into the shopping cart I get a notification popup which says



    It's not...
  41. v156 Re: Help! I'm probably being dumb (upgrade)

    Thanks, thats got me in.
  42. v156 Re: Help! I'm probably being dumb (upgrade)

    Is there anything that needs to be changed in the admin configuration.php? I had a look but only the includes/configure.php had fields I could change to reflect the zen_new folder im using to test...
  43. v156 Help! I'm probably being dumb (upgrade)

    Hiya

    My hosting company recently moved me on to a new server, and it's taken a few days to realise that my site was not functioning correctly as the server uses php 7.1.32 and I was on an older...
  44. Can cloned products have a different sort order in different categories?

    I have a master category containing all products and several sub categories where products are cloned, but if I change a products sort order in one of the sub categories then it also changes in the...
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