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Our host restored our site with a backup from 12/17 and the issue appears to be resolved. Thanks for the input.

I'm a total novice here, so I really appreciate any help.

I'll try to provide as much info as possible...

I know that we're using an older version of ZC. The designer who developed our site...

Thanks for the input. I did reach out to our host with your suggestion. Here is their response....

There are no Modsecurty rules triggering for the domain.

Any other ideas?

We really need...

When we try to update the order status in admin panel, we make the changes and then click the "UPDATE" button, but no changes are saved.

Our host recently made updates, but they say....I compared...

Thanks for your reply. We've made no changes to permissions, so that should not be the issue.

Files are there...we can see that there is data in the fields (number of pending orders is visible,...

URL: grainvalleydogsupply.com / Using version v1.5.1.

Started getting reports from customers that site was slow to load (product pages). Now can't access Admin pages. Main Admin page looks...

We do not want customers to received emails every time we update their order status, but we do want them to be able to view status updates when they log in to their account. The seemingly obvious...