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Problem solved!
I completely uninstalled and reinstalled the store and it's working.

I could really use some suggestions/thoughts...

In the meantime can someone please provide me with the details for adding a redirect (302 in .htaccess?) to the working store?
Thanks

Maybe there is a simpler solution I am not thinking of. There is a working copy of the new store on one directory, is there a simple way to copy it to the public_html directory. When I initially...

Carl,
Thanks for the reply. I should have mentioned that I already checked to made sure the bootstrap template was selected, but that is not what it is using.

In looking further this morning, the store is using old catalog images for the products. those were updated in the rebuild.

Using zc157c with the bootstrap template.
I built a new version of my website (including zencart) in a sub directory on my server, when it was complete, I used filezilla to transfer all the files...

Wow...what a brain fart!
We set those fields thinking it was asking for minimum $ amount, not weight. It helps to read.
Thanks for the help, sorry for the waste of your time.

Ok...I think I finally got what you are looking for.

18333

Sorry for the waste of time. Let's try this again.
The debug setting in the USPS shipping module is set to log. This is the file from public_html/store/logs...

18332

I hope this is what you're...

Sorry. Here you go.

18331

Thanks,
JG64

Here are the results of the debug...

18330

Thanks,
JG64

USPS is no longer showing as one of the shipping options. Now only our table rates and UPS show as options.

Below are the files and versions that we updated:

/home/mxxxxxx/public_html/store/includes/languages/english/modules/shipping/usps.php

Line #16 : * @version $Id: usps.php 2017-09-16 ajeh -...

That did it.
Thank you very much!

swguy,

Thanks, but it didn't fix the problem.

JG64

swguy,

Thank you for the quick reply!
Any idea on a time frame, or workaround?
The reason for the upgrade was a customer waiting on a coupon code to make a purchase -- and 2019 not being...

[Note: remember to include site URL, ZC version, list of plugins, PHP version, etc ... read the Posting Tips shown above for information to include in your post here. And, remove this comment before...

mc...you're awesome! Thanks.
I went in to PhpMyadmin and edited the table "zen_orders" -- field "account_name" to allow NULL, and created a default of NULL and the cart worked!!!! No error message....

No I have not. Not sure how that would help? Please let me know how you think it could affect my issue.

MY ZC database in PhpMyAdmin does not have a table named DB_PREFIX. I assumed you are saying to find a table of DB_PREFIX and find the field "orders"?

mc...I really appreciate your help!
I think the simplest solution would be to assign a default value. As I just indicated in my last post, the field has not been used in years -- as far as I can...

I'm not sure if this information helps, but the "account_name" field in the "zen_orders" table has been blank in every transaction since 9/27/2013. It was sporadically used prior to that and the...

What would be the simplest way for me to apply a default value to the "account_name" field, and do you think that would take care of the problem?

I changed to the "Classic Contemporary Green" template and the problem still occurred.

I have not tried to complete a transaction with the classic template, but I will.

That is the same template we have been using for years -- possibly since the beginning.
If I wanted to apply a default value, how would I go about that?
Thanks for your help.

It turns out that "free template 3" is our current template!
This is the info at the top of the .php file:


Page Template
*
* Loaded automatically by index.php?main_page=account_edit.<br />...

Thanks!
I did the "lookup in all files" "catalog/admin" ".php only" and it returned:
...

Thanks for the advice. I will get on with it and can hopefully find the issue.
I have never used the developers toolkit, or the other lat9 mydebug backtrace. Are they open-source?

Ok. So once I understand all the plugins that have ever been used on the site (I think the list was complete, but maybe not), what is the process for narrowing down and fixing the problem?
Should I...

We have an image handler, payment (purchase order), and shipping (UPS & USPS).

Our store has been up and running with ZC for seven years, we've been through many upgrades, but this is the first time we have needed to post a question.
Currently, customers can access the site,...