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I followed the instructions letter for letter and firstly renamed the ADMIN folder to "BNBADMIN".

Made the 3 changes in the admin/includes/configure.php file all to the new name as noted above.
...

Which file are you referencing?

Thanks.

OK - going to close this one myself... I did a bit more digging and even though the errors weren't the same, I changed 2 things in my config based on what I saw... Turns out it isn't the Google Site...

OK - going to close this one myself... I did a bit more digging and even though the errors weren't the same, I changed 2 things in my config based on what I saw...

I think the cache was set up...

Warning: Unknown: open_basedir restriction in effect. File(/home/fragranc/public_html/index.php) is not within the allowed path(s): (/home/mommy:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on...

We have a clean/new install of 1.3.8 with Google Sitemap installed and we are getting an error when we try to "login" or create a customer


Warning: Unknown: open_basedir restriction in effect....

I've look at all the various threads and can't seem to find one that applies...

Have a client who we installed Zen-Cart on a few days ago... domain name hasn't yet resolved so we are working on...

Er.... getting errors with that CAD module now. :(


Virtual Merchant - Credit Card Processing Error: RC=(1)
Customer Error Message:
...

ARG - so this module will not work in CAD dollars? I have a client desperate to make this work and her primary currency is CAD.

Please advise so that I can update her?

Thank you.
Jennie

I'm having the same error. So any help would be appreciated!

www.bearsnbuddies.ca

Cart was working on the 7th as an order was received. Not sure about yesterday the 8th but we have been troubleshooting with the guys from JROX as our affiliate program is not...

Hi guys! This mod rocks - I just can't get my taxes to add up right. Help?

This is what it's currently calculating:

Sub-Total: $160.00
Discount Coupon: partyof8 : -$10.00
FedEx Ground (FedEx...

I have a client running Zen 1.3.7 and we just installed the YourPay module.

I have uploaded the PEM as instructed, set up the mod and when I try a test order, it is timing out I think.

"We...

Thanks Kim! I was just coming back to post - I found out that the Quantity Discount module was the issue.

See this thread for others who might be having this trouble:
...

I've done this - I made no changes to the settings I've been using forever.

Also, I tried turning off PayPal to see if that's where the trouble lies and it doesn't appear to be.

I only have the...

Thanks!

I upgraded to 1.3.8 from 1.3.7 which was fully functioning prior to the upgrade:

I am testing the checkout procedure. I uninstalled and reinstalled the PayPal modules as per the instructions.

I...

I did some quick digging as I was going to post which sideboxes were missing and I discovered that one of the ones in my list was showing in red (shown below). When I turned it off, my cart is now...

I upgraded from 1.3.7.1 to the new 1.3.8 and although all the information is showing in the admin, my main content is not showing and not all my sideboxes are showing, etc.

Help!

Ooops... my...

Has anyone installed this with the new 1.3.8 yet? I am dying to get my hands on this mod but now that I've just upgraded to get some 1.3.8 features, I'm hesitant to install this.

Thanks!

I have noticed this as well - same province, coupon is used, there are restrictions but in my case, it's always with CC payment and I don't get the CC number at all.

This is brilliant if I could get it to work....

I created the new "local" directory and copied in the config.php file, added the line as noted (with the category for my new directory) and...

I have also recently had this occur in a fresh install of 1.3.7. Customer used a coupon and paid by CC and the CC number was not recorded at all even though she entered all her information.

Thank you Kobra!

I understand the price offset (I've searched the forums and found a great answer from Linda) but I'm confused and unclear which setting I use to factor in the inventory.

This...

I have a customer who wants a shopping cart solution that will:

a) connect to QB

b) allow her to offer inventory both on an individual item level as well as on a case pack level.

ie. she...

I set up PayPal Express today and on my first test order, I got this error when I logged into the Zen admin:

1054 Unknown column 'zen_order_id' in 'where clause'
in:
[select * from ws_paypal...

I am still having this trouble. I did find another "work around" in another thread saying to turn off the USPS module and when we do this, the cart will allow you to checkout completely but the...

Thank you Kim - are these just the items defined in english.php?

I did this and I came up with nothing.



They are in my primary language of all things. The secondary language is working fine.

I have a client running 1.3.7 with 2 languages.

When you add items to the shopping cart in English (not French), there are constants showing.

Example:

SizeTEXT_OPTION_DIVIDERLarge

You...

Fatal error: Maximum execution time of 30 seconds exceeded in /home/emily/public_html/wholesale/includes/classes/db/mysql/query_factory.php on line 177

Still getting an error. Can anyone help...

Step 2 going to step 3.

Hi Linda,

It's happening on two different carts I have actually...

www.mommystouch.com and www.mommystouch.ca

I will PM you a login name & password so you can see what's in my cart.

Fatal error: Maximum execution time of 30 seconds exceeded in /home/XXXX/public_html/includes/classes/db/mysql/query_factory.php on line 177

I have upped the php.ini to 60 seconds on my server......

Thank you Linda - I have emailed them. LOL

I moved servers yesterday however it was within the same company and the account set up is the same - same username, etc and a straight copy from the old server to the new was done (using cPanel).
...

I agree - I have one product, for example, where the MSRP in USD is $12.00 but the CAD MSRP is $15.95 which is far more than the exchange rate while i don't mind letting the price of another product...

My CSS is working great but I cannot find how to change the background of the main category description pages. It shows "no style information" when I check the CSS in Firefox.

Help please! I need...

Sorry - not meaning to bump but also note that so far, the orders that are in USD are processing just fine but the ones in CAD dollars are the offending orders (although not all of them - it's seems...

I am just reconciling my sales for the month and I have noticed on 2 of my sales that used PayPal Express that not all items are passed through to PayPal for processing.

For example, Order #1 has...

I am having the same troubles with the HTML Area editor. I wonder if it is the multilingual EZ Pages that is causing the troubles?

Hi Linda,

I don't mean to be so stupid this a.m. but my brain is burping left & right. Where would I look to find/compare the defines? I have compared the includes\languages\french & english...

Thank you so very much Mary Ellen! I was able to customize my colours with what you gave me and it's so much better now. Whew!! I knew it was something simple if I could only figure out the styles...

I have all the language files as I installed the French language pack.

I have a client running Zen 1.3.7 - a clean install but an upgraded database from 1.2.7.

I have rebuilt the CSS, installed the French language mod, EZ Pages multi-language mod and I have one last...

The links in my header (Home & Login) and additional links I have added below my header are getting lost as my header & site background is almost the same colour.

My category links, etc in the...

I've looked but cannot find and I know this is a simple answer.

I've attached my client's site in screen shot and there is Constants text in the Search box.

Help please!

Just wanted to say we've been using J-Rox since Nov 1st and we love it! :clap:

Bumping this up - I have the exact same error.

I just upgraded my customer from 1.2.7 to 1.3.7

www.azurewraps.com

Thanks - it's odd as I figured that one of the problems must be coding as such and I copied it out of Zen straight to Notepad so that I wouldn't have any formatting, etc when I pasted it back in.
...