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Hi -
I cleaned the debug logs out of /cache and /logs as you suggested. Nothing new in there yet. The /log file permission is set at 755, write permissions only to owner. Is that the correct...

Not sure how to tell that? There is a cache directory in the public_html. Its full of debug logs, but it looks like they are from the older version of the site (1.3.9h because there are no updates to...

Ok -- now weirdest of all a 'real' order came in and my edited text from: /home2/xxx/public_html/includes/languages/english/andover_modern/checkout_process.php file seems to have worked perfectly in...

Well, I've already defined the privacy policy text.
However there is no override in my template file for the text. And when I look at the privacy.php the define('TEXT_INFORMATION', 'Your Privacy...

hoopclothes dot com

Thanks.
Now I have made the edits in the configure.php file, but I am STILL getting the old 'Thanks for shopping with us today.' message.
When I go through the Zen Cart Admin into the...

Ok - Before I really go messing stuff by not really knowing what I'm doing...
I think these are the things I need to change in the includes/configure.php file
define('DIR_WS_CATALOG',...

Oh interesting! Thank you. Now I've found another problem I think...
Background info: I re-built the site last week with 1.5.1 in a sub-directory called update and then transferred everything to the...

That is exactly the problem. It should work on my site too. I have added the file exactly where yours is and its still having no effect on the email text. I can't figure out why. Its weird!
Where...

Thanks Ajeh. I made the changes you suggested in the define.
The order confirmation emails still aren't picking up my text changes. Still all I am getting is 'Thanks for shopping with us today!'
...

Hi - I recently updated my site from 1.3.9h to 1.5.1. I have been trying to get all my customizations back in one at a time.
According to everything I 'think' I know I should be able to change the...

FYI re:above the settings are in config>images if you need a little more direction. :wink:

Ok, as Kobra sort of implied, this issue was resolved by my digging into the configuration info on image handler 4. A bunch of settings need to be the same for everything to work correctly together....

Nothing I change in these settings seems to have any effect, but here they are. I know I must just be missing something simple. I hope anyway!

Small Image Width 100
Small Image Height ...

Hi - I'm working on an upgrade from 1.3.9h to 1.5.1. Yesterday I got the databases merged and can now see all my products in the upgrade folder. However, I can't seem to adjust the sizes of the...

Got it!
One of those 'oh yea' moments.
Go to admin>Tools>Layout Boxes Controller and turn it on.
:clap:

Just added the Editable Sidebox Mod (http://www.zen-cart.com/index.php?main_page=product_contrib_info&products_id=686) with the intent of using it to put in some facebook stuff. For some reason...

Thanks for that!

Hi -
I have a shop running 1.3.9h with zone shipping set up. I've had a request to add a shipping zone for the Russian Federation.

However, I seem to be having trouble finding a list of...

so this mod still isn't working. My latest theory is that because I already have so many customers in the database with no referral source that the mod report is getting hung up and can't
generate...

Still can't get this mod working, but I had a random thought so figured I'd ask another question about it...
When you go to My Store>Configuration>Customer Details there is a setting for customer...

To update - I upgraded my cart to 1.3.9h in case that was causing the issue.
The mod still isn't working correctly, no data showing up in back end. See previous post...

If it helps the other...

Hello - I am still trying to get this mod to work. I went through all the files and tried to find any issues with merging them. Didn't find any, doesn't mean the issue isn't there, just means I...

Yes, actually that could account for the sql files. I changed the configure files a while ago battling another issue. Since there aren't any .sql files older than today I guess its ok to leave them...

Ok. FYI I installed this mod on 5/20/11
DEBUG:
[23-Apr-2011 20:29:34] PHP Warning: filemtime() [<a href='function.filemtime'>function.filemtime</a>]: stat failed for...

Hello People!
I am another one having issues getting the "how did you hear about us" mod to work. The installation appeared to go smoothly. I have double and triple checked that I got all the files...

Ok dbltoe. I do tend to go through keyboards. ha! I will move my question to the old mod thread. Sorry to be a nuisance.

Of course I am concerned with security. I have fear of upgrading. I am...

Thank you for your assistance Mr. dbltoe.
However, this does not solve my problem. I appreciate that upgrading a couple letters might solve a problem here or there, but for right now I would really...

I see there is a giant, long thread about this mod with something like 28 pages of replies. I did read them. Still can't solve the problem so whether it is correct protocol or not I am starting a new...

I have now installed the add-on. However I can't get it to record any data.
If you create an account you are forced to choose a referral source. That part works great.
But I can't find the data...

Also it looks like the add-on solution is only viable for people creating accounts which doesn't always happen with purchase. hmm...

Ok, but instead of using the add on can I modify the code I have already edited and thereby create a different solution where the info I've collected on referrals shows up on the orders and not in...

Hi -
I attempted to add a drop down menu to the check out page with which the customer selects where they heard about the shop. If a customer log in and goes through the check out process all the...

Ok! well dear experts, I am sure you will believe this, but I can't believe I missed it for 5 freaking days!!
One of the configure.php files was spelled configure .php...
Yes the extra space I...

Does no one have any further ideas on this? I still can't get the admin up. There are orders in there awaiting processing. :(

ok access sent. thanks!!

Its the same according to the info I can see in the cPanel and what I see in the FTP program.
You wanna look? I'm perfectly willing to secret message you access. I'm losing my mind over here.

I can't get to the log in page. I get a screen that says:
Hello. Thank you for loading Zen Cart™.
You are seeing this page for one or more reasons:

This is your first time using Zen Cart™...

Oh, I have done that at least 10 times. Just did it again. No difference. :(

Is it possible this issue has to do with the shift to a different server?
Hostmonster says this should not change any of the paths, but maybe there is something somewhere that needs updating?
...

If I do that it will delete the .htaccess doc since i can't download it.

is that a problem?

Hi - Thanks. I have changed the admin>includes>configure.php file to match with the www as suggested. It makes no difference. I still can't get to the admin pages.
See anything else?

Hi - Thanks. Yes sorry the file names are configure.com I typed it wrong in my post. The permissions are set at 444. That was not all my configure.php files contained. Those were the only parts I...

Hi - I purchased an SSL certificate and Dedicated IP for my site on Sunday. Site is hoopclothes dot com. We had begun using Paypal Pro so this was necessary.
After the purchase I edited the...

Ok that doesn't sound so frightening (I say before starting, ha!).
If I understand it right without looking at the file. This change log is a text doc with a handy list of all the files in each...

Ok! You make brilliant sense!

Except I have never upgraded and don't understand this:
"You can use the v1.3.9h zip file, and then just go thru all the lists of changed-files for each...

No real solid reason for not updating right now. I guess I am just afraid that upgrading might cause some new random problem to occur.

You really think upgrading to 1.3.9h would solve it? I just...

No one? I'm going nuts trying to figure this out.

Maybe it has something to do with the sessions? I don't want to switch recreate session in admin>sessions to false since that'll cause other...

Hello - I have posted about this before, but the problem is still on going and I am wondering if anyone has any idea what is causing it and/or how to fix it.

www.hoopclothes.com
Running Zencart...

Thanks. I have also tried looking in the config files for the session info and those are both 'db' and checking the cache file which is set at 777. I've backed up and deleted and re-installed the db...