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Then try this:
http://www.zen-cart.com/forum/showpost.php?p=378357#post378357

Did your hosting company recently upgrade you to PHP 5 ?
If so, then this will likely help: http://www.zen-cart.com/forum/showthread.php?t=67521

Admin->Tools->Server Info

Uwantit,

Are you running Zen Cart v1.2.x, but trying to use a v1.3.x module?

Sounds like you're using a Zen Cart install prior to v1.3 but are attempting to use a module designed for v1.3.x

You could edit the database_update.sql file with a text editor, and remove this part:
collate latin1_general_ci ... and then retry running it.


Some more restrictive database setups don't like...