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I tried to call Mark via his website but no answer so I left a message asking him to have a look here when he had time.

I compared the quote.php with previous versions and they are the same, so it...

Just speculating here but the error mentions a product option called 'minimum deliv'

The README.htm for a fresh installation talks about setting the minimum delivery method via...

I note that the instructions say to upload BigRoyalMail_V3.2.1/images/* but there are no images in the zip file.

I just upgraded from 3.1.0 following the upgrade instructions but all I get when checking out or clicking "Estimate Shipping" is -

WARNING: An Error occurred, please refresh the page and try...

Thanks Mark, you are a star.

I thought this came in tomorrow, judging by the farce at the Post Office today it would have been better coming in on April Fool's day!

After installing this plug-in, by renaming the admin directory and then uploading the file structure, when I log in to admin I just get a blank screen, so unistalled.

it may be me who is confused here. The labels definitely say "Signed For" on them. Some of the counter staff are calling International packages "small packets" and others "small parcels".

We...

I am going by the new barcode labels which say Signed For. It is the Royal Mail who aren't being clear here.

Also I have changed all "Small Parcel" to "Small Packet" for international items as...

Installed this today, still getting used to the new formats but a big thanks for updating it.

I did notice that the Post Office are not calling it "Confirmed", it is still called "Signed For". I...

We are also using rewards points and super orders. Maybe one of them will have to go.

We recently upgraded to zen-cart 1.51 (new install with ported database from old site).

Reward points is installed but doesn't seem to be working properly. Points are not getting moved from...

I came here looking for VAT help in 1.51, so I can't answer your question of how to charge VAT in 1.51 however I have been using zen-cart for some years and I can tell you about how VAT works in the...

Heads up!

Royal Mail are making big changes to their Packets and Parcels on 2nd April 2013.

Compensation rates are being more than halved for standard mail, from £46 to £20.

Standard Parcels...

I've been running zen-cart for a few years and the database has grown larger than my hosting provider will automatically back up or allow me to import.

I would like to delete old order records...

Yes I ran this script but I didn't get all the configuration entries created.

I ended up going into the database and then copying and renaming the corresponding entries, and then running the part...

An error carried over from Philip Clarke's days is that the description for AirSure says "Parcel requires a signature". Actually Airsure doesn't require a signature, the barcode is scanned on...

It appears that come entries in the configuration table are not created.

MODULE_SHIPPING_RMAMASSMALLPACKET_ZONES_COST0_1, 0_2 and 0_3 to 5_3 are there but 1_1 to 5-1 and 1-2 to 5-2 are missing.
...

I'm having problems installing this. I was using a previous version from Philip Clarke.

I am using Zen-Cart 1.3.9h

Having followed the instructions, and deleting some old shipping modules, when...

We have this problem too.

Installed 1.3.9h over the weekend (New install not upgrade, imported 1.3.8 database and converted).

PayPal orders ok, NoChex orders have no items but do have totals.
...

Philip suggests removing the file

/admin/includes/init_includes/init_sqlupdates_licence.php

as a temporary measure. I have renamed mine to .xxxphp and that has stopped the error appearing.

Philip has been in touch and says the problem will be fixed soon, possibly later this week.

Chris

I see mention of the site is banned.

This file is part of the Shipping Module from ########################.co.uk

I see that their site is currently unreachable.

I have emailed the owner.

I have exactly the same problem running on 1.3.8a

Also if I update a product I get this on the screen, the update does work:

php_network_getaddresses: getaddrinfo failed: Temporary failure in...

Email from Charlotte Padmore telling me there was a problem but its now fixed.

I replied that it wasn't.

24 hours later no response.

Good thing we have PayPal too.

Test purchase I made over an hour ago, and assumed wasn't working, before I made my first post above, has finally come through at 7:52pm!

I can't even log-in to Nochex site at the moment, just times out.

The connection was reset
The connection to the server was reset while the page was loading.

Its really not good enough.

We are having this problem too. Last successful nochex order we had was on 28/7/11.

Two orders today, email from Nochex came through, payment successful, no orders, nothing in Recover Cart Sales....

It appears I had not copied over some of the BigRoyalMail package files.

I discovered this using the debug utility as advised.

Thanks

I am getting this error too.

I have just upgraded the BigRoyalMail shipping module, which I did because checkout suddenly started giving UK (local) customers no shipping options.

There are no...

My customers can choose between Nochex and PayPal. Most seem to choose PayPal at the moment.

Had one order through NoChex, which seems to have worked, however the Order Status us set to Pending,...

I take it back

Charlotte phoned me.

Still stuck with the hateful PayPal though, hope this is fixed soon or just changed back.

I've emailed and called twice leaving messages.

Just get voicemail. No callback.

Does anyone believe thet Charlotte Padmore is a real person?

I was told I would get an account manager, it...

I also have this problem.

1) Add a test item to cart
2) Logout
3 Items appear in database cart and show in Recover Cart Sales
3) Login, items still in cart
4) Pay via NoChex
5) Get...

Placed in the store's document root

Please explain what is meant by "the store's document root"

pardon my ignorance.