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Type: Posts; User: DrByte

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    Re: PayPal has unexpectedly returned a blank address

    That's probably the cause of your problem.
    If Zen Cart cannot take the address received from PayPal and match it up with valid country+province combinations in your store, then it will fail as...
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    Re: PayPal has unexpectedly returned a blank address

    ... um. Check again. If you don't have that file then you're using an extremely old version of Zen Cart ... like 1.3.6 or older ... and that would be just, well, a very bad choice since that's like...
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    Re: PayPal has unexpectedly returned a blank address

    There has not yet been any official release containing the code change you mentioned in post #21.
    It is fixed in v1.5.1
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    Re: PayPal has unexpectedly returned a blank address

    The return to cart is necessary so that these situations can be handled:
    - shipping, if applicable (needs address info to calculate)
    - taxes, if applicable (needs address info to calculate)
    -...
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    Re: PayPal has unexpectedly returned a blank address

    Steps 2 and 3 are still necessary. But the "unexpectedly returned a blank address" problem is gone, right?
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    Re: PayPal has unexpectedly returned a blank address

    May have found a bug in virtual products handling, by virtue of the way PayPal handles addresses for virtual items.

    Try setting your product as "Product Is Virtual" = Yes, Skip Shipping Address....
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    Re: PayPal has unexpectedly returned a blank address

    Sounds like the feedback they give to people using Website Payments Standard, not Express Checkout.
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    Re: PayPal has unexpectedly returned a blank address

    I don't see how either of those links is relevant to the matter at hand. The first is talking about Website Payments Standard. And the second is about PayPal's inability to receive 2 addresses per...
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    Re: PayPal has unexpectedly returned a blank address

    It does indeed appear that PayPal isn't sending full address details back. Nothing we can do about that from our end.

    You'll need to log a ticket with their support people: www.paypal.com/mts
    ...
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    Re: PayPal has unexpectedly returned a blank address

    The link doesn't appear to work. 404-not-found error.
    PM me with a working link.
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    Re: PayPal has unexpectedly returned a blank address

    That's not what I was referring to.

    Zen Cart has a default list of countries and zones (states if you're american). PayPal collects an address from the customer and sends it back to Zen Cart. ...
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    Re: PayPal has unexpectedly returned a blank address

    If it's related to addresses, then maybe you've tampered with country and zone settings or deleted the defaults. Hence the questions I posed in the prior post.
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    Re: PayPal has unexpectedly returned a blank address

    Which 1.3.9 release?
    What settings have you changed in the admin?
    What languages are you using?
    What country/state deletions have you done?
    What zones have you created, and why? What have you...
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    Re: PayPal has unexpectedly returned a blank address

    Please click Reply below and answer all the questions in the Posting Tips section.
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disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR