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    Re: Sales tax not being added to some orders

    Thanks to @carlwhat for the tip that led to the solution! It was template related and due to somefiles being left during the upgrade!
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    Re: Sales tax not being added to some orders

    template issue? Same template over the past few years, only customer who has noted a problem. And no changes to the old template since 2019. I definitely need to fix that but I don't see how it can...
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    Re: Sales tax not being added to some orders

    yes checked in database
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    Re: Sales tax not being added to some orders

    This just appears random - no pattern. doesn't matter the payment method or order amount. It started last Feb, with increasing frequency so she didn't notice for months. Site was upgraded to...
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    v150 Re: Ultimate SEO 2.200+ (new features)

    oh dear heavens - it's third one down! Thanks so much. That I won't forget!
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    v150 Re: Ultimate SEO 2.200+ (new features)

    I don't but someone who thinks they know what they are doing was trying to install some code. I'm now cleaning up after him. Where would I start to look for such?
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    v150 Re: Ultimate SEO 2.200+ (new features)

    I just discovered over 20000 logs generated in the past two days containing these kinds of lines:
    Request sent to href_link('index.php?main_page=site_map', '', 'NONSSL', true, true, true, true)...
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    v154 Re: sales taxes on digital products

    both - square and paypal
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    v154 Re: sales taxes on digital products

    client realized she didn't need to tax the downloads by her state rules.

    My thought was always that since shipping isn't triggered on these products, they can't be charged sales tax because of the...
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    v154 sales taxes on digital products

    1.5.4, php 5.6.4

    client is charging sales tax (flat rate on all states) but taxes are not being charged on digital products. I've never even noticed if they are normally charged sales. Each...
  11. v156 Re: attributes controller no longer showing options

    I figured this issue would resolve itself with subsequent chrome upgrades but it has not. I suspect the number of attributes is at fault here - the products_options_values_to_products_options table...
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    Re: Sales tax not being added to some orders

    an order that didn't add tax was of a higher amount according to site owner. The aim log simply shows no tax without being tax exempt for that order. I have checked the order total modules and see no...
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    Re: Sales tax not being added to some orders

    never thought of that - but it is authorize.net. logs are now turned on!
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    Re: Sales tax not being added to some orders

    Yes, credit card.

    @twitchtoo - a little more than difficult on a live site - especially considering this appears to be random. Hoping for ideas.
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    Sales tax not being added to some orders

    zc 1.5.7, just upgraded in July
    php 7.3 (have now upgraded from 5.6 after this happened)
    template - no issues with it / no mods that change core files

    One order added sales tax but three orders...
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    Re: Support Thread for CKEditor Plugin for Zen Cart

    Thanks for making me laugh!

    I would have to reset up all github related stuff. Too much time involved. Note I said "we" in my last post.
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    Re: Support Thread for CKEditor Plugin for Zen Cart

    good question but since there is no choice of editor or not, I would call it a bug. Though having the editor in there could be helpful, I've always preferred my clients not monkey with it but that...
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    Re: Support Thread for CKEditor Plugin for Zen Cart

    yes! Thanks!
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    Re: Support Thread for CKEditor Plugin for Zen Cart

    ckeditor in 1.5.7 shows up in the banner manager with no option to turn it off. And it has issues there like editing the source code and it disappearing in admin but the change is actually in the...
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    v150 Re: Support Thread for Google reCAPTCHA plugin

    when you create the account with google, you get that choice
  21. v157 Re: Double slash in breadcrumb home link v1.5.7c

    It is set to false but with ultimate seo installed.
  22. v157 Re: Double slash in breadcrumb home link v1.5.7c

    I only have one site where this happens so not always. Why would this be happening?
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    v150 Re: Support Thread for Google reCAPTCHA plugin

    I selected the invisible in v2 which is definitely what I want - and since it's invisible, I can't tell if it's working or not! Has anyone tried the invisible and found it didn't work?
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    v156 Re: JSON & TrustPilot

    Much better. Go for it!
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    v156 Re: JSON & TrustPilot

    edit: it is working with autoloader.
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    v156 Re: JSON & TrustPilot

    Now that I have something working, I do want to use this in the future with 1.5.7 sites. May package it up as a mod (I don't think I can maintain it though or answer questions!)

    first is a...
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    v156 Re: JSON & TrustPilot

    The first conditional did display in the logs - "we are in the conditional" but second did not.

    I just upgraded the phpmailer - lastest is 6.5. Still no joy

    And yes using a separate email...
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    Re: Products Review Reminder [Support Thread]

    thanks!
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    v156 Re: JSON & TrustPilot

    i got we are in the conditional first and then no extra again when I changed the second.
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    v156 Re: JSON & TrustPilot

    and it says the class got loaded so that question is answered. But still no email.

    Now to add in to that, this site will not send copy of order emails to multiple recipients, only to the first...
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    v156 Re: JSON & TrustPilot

    after creating numerous errors, the site is back to working. But no extra bbc email was sent/received. Since there was no errors was the class actually loaded? I assumed so but then realized I...
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    v156 Re: JSON & TrustPilot

    thank you so much!!
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    v156 Re: JSON & TrustPilot

    oh man, that's perfect. But the site is 1.5.6. Is there much difference between the two in this case?
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    v156 JSON & TrustPilot

    TrustPilot is a reviews site that requires, either 1) a BCC email of the sale or 2) JSON coding of a similar email.

    I have no idea why you can't just add the additional email address in admin but...
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    Re: Products Review Reminder [Support Thread]

    I'm interested in the TrustPilot additions. TrustPilot is telling my client that they need the sale info, delivered either in a BCC email or using JSON. Do you have that in place so that they are...
  36. v157 Re: INSTRUCTIONS: Convert Ask a Question Link to a Button

    My downloaded version zen-cart-v1.5.7c-03052021.zip does have the template_default product_info_display with the <b> still in it.

    Button_names does have define('BUTTON_IMAGE_ASK_A_QUESTION',...
  37. v157 INSTRUCTIONS: Convert Ask a Question Link to a Button

    add this to the includes/languages/english/your_template/button_names.php (putting them in alphabetically in the correct sections makes sense to me) If you don't have this in that directory, pull the...
  38. v157 1.5.7 customers missing info in admin after import from other system

    client bought this website that was in BigCommerce. In order to save money, he declined to pay to have all customer info ported over to zencart. I did add his customers names and email address in so...
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    Sticky: Re: EasyPopulate 4.0 Support Thread

    I prefer default to simply work out of the box with a default cart. I appreciate the addition of languages but I have had only one client in 20 years who used more than just English and the one I did...
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    Sticky: Re: EasyPopulate 4.0 Support Thread

    making that change means the import worked. Thank you but why have a default that won't work?
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    Sticky: Re: EasyPopulate 4.0 Support Thread

    version 4.0.37.13 - I downloaded from github but this appears to be what is in zc plugins. It does say there's a new version so I'm confused on this point.
    updated_products-2021-05-10.csv
    excel...
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    Sticky: Re: EasyPopulate 4.0 Support Thread

    I've just gotten the file ready to import about 40 products. It uploads fine and says it imported okay - no specifics. But the products are not importing. It has been a while since I've done this but...
  43. v151 Re: Flexible Return Authorization (RMA) Support Thread

    He had put quotes around the problem text defines in returns_request. Remove them and it works. PHP 7 niggling bits continue to provide joy!
    This at the end of the file:

    <?php if...
  44. v151 Re: Flexible Return Authorization (RMA) Support Thread

    I have the later version - and still have the problems with the defines. No matter what I've tried this problem persists - even pulled those defines into the core language files. Someone else said...
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    Re: Trying to get this mod to work with 1.5.6

    I couldn't get to the thread yesterday for this mod but I now can continue this discussion with the developer today. Thanks so much DrByte for the response
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    Re: Trying to get this mod to work with 1.5.6

    This was never corrected in the mod. Those defines are in the extra definitions files but no matter what there are 4 instances of the define text not being pulled in by the account_history_info and...
  47. v156 Re: price changes in the database had unintended consequences

    Found it on one of the products - they were putting a text box as required. That text box had an additional price. So at least I'm on the right track and I do believe the cart is working properly....
  48. v156 Re: price changes in the database had unintended consequences

    none of that - I did check as much as humanly possible before I asked for help.

    The extra old price turned out to be in the option value itself. So someone has to edit all the option values! But...
  49. v156 Re: price changes in the database had unintended consequences

    not sure what you mean wrong position? I've checked all attribute settings I can think and I don't see it.
  50. v156 Re: price changes in the database had unintended consequences

    Thanks, that didn't fix it. I'm beginning to think these issues existed before my price changes. I didn't install or update this site so next thing to look at is something screwy in the core files. I...
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Zen-Cart, Internet Selling Services, Klamath Falls, OR