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Due to health problems, I haven't accessed the Admin area of my website for several months. In the meantime, I've apparently forgotten my old password but have to have it to create a new password. I...

Gracias, Merci, Danka... Not sure how to get the Ship To on the Create Account page but will be happy with what is working right now.
george

Thanks again. I changed the two values of Shipping Address and Copy Billing from True to False, which got rid of the checkbox completely but still doesn't allow me to offer my customers a separate...

Thanks for your reply. I already have Fast & Easy Checkout installed on my site so there must be a place inside the code for it to change something to have it offer a shipping address as well as the...

Over the last few years several customers have told me of the problem they have creating an account on our site. It always turns out to be the same issue. If they don't check the box that refers to...

You are right of course about htaccess, I'm sure. My misunderstanding of what he said.
No, I didn't fix the products qty issue, other than to start to change each product one by one. I decided...

I am now able to access my admin again. The problem was caused when the tech person who re-established my SSL, redirected a HD access file to the wrong place. (That's me sounding as if I know what...

Hi and thank you for your help. Unfortunately, your solution is way over my head at this time. I just spoke to my hosting company and sure enough, I couldn't access my admin site due to an error a...

I cannot access my admin at all. It will not accept my email address to send me another password. I used the site until last evening with no issues regarding username or password. Late last night I...

I am using ZC V1.5, Php V5.2.17, SQL V5.1.72 Up until last evening I was able to log into my admin with no problem. Suddenly, admin won't accept my username and/or password. When I try to request a...

Thank you again. You sure do know your Zen-Cart, inside out. I am sure I can find the CATN. The fact that this change won't modify the linked products is a pain but still doable. It shouldn't matter...

Thanks again for your excellent advice. We have about 6 categories of products. 4 of them are similar with differing quantities as a minimum purchase. Do you know how I could change the...

Thank you. It's certainly beyond my minimal knowledge but perhaps I can find someone to write that bit of code, then try it on a copy of the data to see if it works. It would probably be easier to...

Thank you for your help. I will have to find someone to see if they can make that change as I wouldn't want to mess with the code any more than I have so far, which is minimal and a few years ago.

Thank you. I tried that and it did work but it has been working for several years without my ever having entered '6' in that area of the product edit. Customers have been ordering 12 & 18's or if...

I am using V1.5. I was upgraded in 2013 from V1.3.9 by a ZC qualified person who I have been unable to contact. I'm not sure where to find out what PHP or SQL version I have. It is possible that my...

Thank you again Dr. Byte. I was not able to gain access to my site at all, receiving instead a pink message below the password box, telling me that I'd entered the wrong password. I checked that I...

Thanks for your insight Dr. Byte. I have not done anything on my site recently except make a backup of the folder on the server last night. I hadn't even gotten the database backup done, the one that...

Hello Dr. Byte. To make matters more complicated, for me anyway, my store/website is now "Down for Maintenance" with a red message banner across the top of the page saying "Your database appears to...

Thank you Dr. Byte. My server is not receiving any message from ZC to send on to me. I am receiving other emails thru the server just fine. I just sent myself messages from another email program,...

ZC had annulled my password as I gather the 90 days is up that someone has set that we must remember to reset a different password. I cannot remember it so requested a reset. I was advised an email...

Thank you. I will make a copy and find that code. Much appreciated.

My products are mostly sold in 6's. Every time I'm adding new products, one field I have to keep filling in is Product Qty Minimum. Is there a way to reset that default from 1 to 6? I will change it...

Thank you very much. That worked! It showed me that the images are there. Now, how to get them to show up on the template I'm using.

Thanks Nigel. Would you be able to tell me where the missing code is supposed to go so I can put it back to see if that gets my 2nd image showing up? Grateful for all your help here.
George

Thanks for your link. I like how those show but because these products are greeting cards, I'd want to show the inside after they've read the outside and now want to choose to read the inside, or...

2) have you tried replacing the additional_images.php file with the default one from your template?

Using Search, I can find some files among my back ups that have "additional_images.php" files,...

[quote=nigelt74;1009432]1) what happens when you try the classic template

Thank you for getting back to me. I can see the 2nd images are there when I use the classic template. It appears there...

Thank you, that was easy enough. I can see that the 2nd images are there when I use the classic template so I'm guessing there must be some issue with the Free_red template and additional images.
...

Firebug is showing that I have two errors on the page when I click to show the larger image of the 5780.jpg but I don't know where to add whatever is missing. Can you please let me know? Thank you. ...

Thank you for your advice. I am unsure of how to get the classic template to replace the one I have and then to get my free_red back again safely after checking if the 2nd images are there. Can you...

Thanks for your advice. I moved the images and edited my products to move them to the main directory but there is still no second image showing for them. I first left the second image name as...

Thank you for your reply.

It is set to 1

URL is www.paperpotamus.com Here is an image I need to add a 2nd image to, showing the inside graphic for this card....

Has anyone followed up with any more help for this. I have been trying to get additional images to display as well using the underscore as the manual says but nothing is showing up either. I have...

I have created a store coupon, then test mailed it to myself at 2 different valid email addresses. They were never rec'd. I sent a regular email from the store to the same addresses and they came...

Thank you. Unfortunately, I must have a different screen than you as mine will only let me edit one product at a time, the same as if I was entering each new product one by one. I am looking for a...

Thank you for your advice. I barely have time to learn some of the ZC itself, let alone learn another module of it. I was hoping there was some setting in one of the Admin drop down menus that would...

I am entering a lot of new products. I'd like to find out if it's possible to change the default for the Product Qty Minimum from 1 to whatever I want it to be, usually 6? If so, where would I change...

No offence taken. I took your ribbing in the good way you meant it. I was dumber than a bag of hammers in at least two areas here and deserve to be chided and reminded to back up. Of course not fully...

Thank you for offering to put me out of my misery. We can't all be good at everything, but I know I've set new lows....:frusty:

Thank you for your comments about what you see in the php file. Unfortunately, I have almost no idea what the correct syntax would be. I haven't altered any files as far as I know but I couldn't say...

Thank you. I managed after 3 hours on the phone, to get everything working again, under a new name. What a screw up!

Please tell me how to delete this posting or edit it right away as I just realized I've given away the key to the lock here. Thank you.

Thank you Linda. I have done all the bug fixes and security patches, as far as I know. I haven't upgraded because I haven't kept track of all the changes I've made over the past 2 years and don't...

Thank you. The last thing I was doing was going into phpMyAdmin yesterday to change my database password, after which nothing worked anymore. My website was not visible and I got a slightly different...

Thank you for your reply. Yes, I have that file and it is not "0" bytes. It is 2954 bytes. Now what?

When I try to access my ZC 1.3.8a site I receive the following error message


Warning: require(DIR_FS_CATALOG_LANGUAGESenglish/meta_tags.php) [function.require]: failed to open stream: No such...

I am also using 1.3.8a, trying to add some size attributes to a T-Shirt product category. After I created the sizes, I went to Admin/Attributes Controller only to get the message in red "Product is...

Thank you Linda. Your help is always appreciated.
George

Is there a place I can turn on a "New Products" link on the main page in the same area where the Site Map, Shipping & Returns etc. are? Thank you.

I have 1.3.8a. I have read thru the manual and...