Search:

Type: Posts; User: Taxcloud

Page 1 of 2 1 2

Search: Search took 0.01 seconds.

  1. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Don't understand the hardship that neither option can work. If cost is an issue, just turn on Automated Compliance and use TaxCloud for free - and TaxCloud handles all compliance tasks (for the 24...
  2. Replies
    634
    Views
    197,378

    Re: Local Sales Tax Mod - Support Thread

    We have left the older version of our module here on ZenCart for Zen'ers that have older versions of ZenCart. For newer versions, please use our GitHub source.
  3. Replies
    634
    Views
    197,378

    Re: Local Sales Tax Mod - Support Thread

    Can we do anything to help?
  4. Replies
    634
    Views
    197,378

    Re: Local Sales Tax Mod - Support Thread

    Is there anything we can do to help?
  5. Replies
    3
    Views
    830

    v154 Re: Question regarding Taxcloud

    https://www.usps.com/business/web-tools-apis/welcome.htm

    However, we (TaxCloud) no longer require a valid USPS ID, because we no longer use USPS APIs for address validation (because they have...
  6. Replies
    634
    Views
    197,378

    Re: Local Sales Tax Mod - Support Thread

    I know it has been mentioned before in this thread, but have you tried the TaxCloud module? https://GitHub.com/TaxCloud/ZenCart
  7. Replies
    2
    Views
    963

    v154 Re: TaxCloud Tax Exemptions

    Glad you found it :D
    Our ZenCart QuickStart (https://taxcloud.net/guide/zencart.aspx) points this out - our support team should have directed you to this document.

    Please let us know if you have...
  8. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    We would love to merge any changes necessary. Our files for the ZenCart module are available on GitHub, and we openly welcome contributions and edits. Thank you!
  9. Replies
    2
    Views
    595

    v139h Re: A different(?) type of PayPal error

    Are you using the latest TaxCloud ZenCart bits from GitHub?
    https://github.com/taxcloud/ZenCart
    Without seeing the actual checkout, it is hard to say what is going on. It sounds like, perhaps, your...
  10. v139h Re: Incorrect state abbreviation being passed to ???

    Suspicion:
    It sounds like your zencart is not forcing use of a drop-down-menu for selecting the Ship To State.

    Details:
    Instead of sending TaxCloud a two character abbreviation, such as TX, it...
  11. Replies
    20
    Views
    7,323

    v152 Re: Problems with TaxCloud

    Thank you for your contributions!
    We will review and adopt as rapidly as we can.
  12. Replies
    20
    Views
    7,323

    v152 Re: Problems with TaxCloud

    Definately needs to be fixed. Did you start your effort using our GitHub distribution?
  13. Replies
    20
    Views
    7,323

    v152 Re: Problems with TaxCloud

    Have you tried adjusting your transaction display settings --> options?

    By default, if you don't issue an Auth/Capture call, TaxCloud does not display the transaction in the list, because as far...
  14. Replies
    20
    Views
    7,323

    v152 Re: Viewing the contents of $order->info

    Please, there is no reason to"jerry-rigg" a gift certificate or coupon for tax calculation - they are just forms of payment, not unlike any other payment mechanism. Tax calculation happens before...
  15. Replies
    20
    Views
    7,323

    v152 Re: Viewing the contents of $order->info

    Hey Retched,
    Assigning the general goods TIC: 00000 will NOT attract the tax treatment you are seeking/expecting for digital goods. I cannot advise you on the exact TIC code to use, because I am not...
  16. Replies
    20
    Views
    7,323

    v152 Re: Viewing the contents of $order->info

    Please feel free to call - our phone number is proudly displayed at the top of every page in TaxCloud - we are generally available from 6 am to 6 pm pacific time.
  17. Replies
    20
    Views
    7,323

    v152 Re: Viewing the contents of $order->info

    Wow, thats a lot to consider, but lets start with something easy...

    Did you add a New Tax Class for your digital goods?

    To add a new tax class/TIC:
    1. Go to Locations/Taxes > Tax Classes.
    2....
  18. Replies
    20
    Views
    7,323

    v152 Re: Viewing the contents of $order->info

    Have you submitted a support request to us (TaxCloud)? You can file a request via http://service.taxcloud.net or via email [email protected]
  19. v139h Re: TaxCloud - Want no tax on downloadable products

    Do you only sell downloadables goods? If so, set the defaul TIC for your website to the appropriate TIC. To determine the correct TIC for your product, log into TaxCloud, go to Taxability Codes, and...
  20. Replies
    848
    Views
    204,062

    Re: Quantity Discounts for 1.3

    We have a report from a TaxCloud merchant that has recently installed Quantity Discounts:

    "Rather than applying the discount to the sub-total, adding shipping, and then calculating the tax (as it...
  21. Re: New version of TaxCloud - looking for feedback. Is it working well ?

    It is true - the only changes were to the license agreement, which were ultimately reverted to the previous Standard GNU license. The misnamed extract directory was an oversight. We have uploaded...
  22. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Hi Sammirah,

    Because you are using the older version of Zen Cart, we would recommend using the older version of the TaxCloud module.

    If you have other modules already installed, you should be...
  23. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Hello Magz:
    Please email us at [email protected] so that we can research what happened with these 2 transactions. Thanks!
  24. v151 Re: Error only when checking out using express checkout shortcut button

    What I mean by "skipping checkout" is that this process skips the normal checkout steps which includes entering the shipping address, selecting a shipping and payment option, etc... The TaxCloud...
  25. v151 Re: Error only when checking out using express checkout shortcut button

    I'm sorry if I wasn't clear. I was referring to the PayPal Express Shortcut button, which does skip the checkout.
  26. v151 Re: Error only when checking out using express checkout shortcut button

    One thing to note is that the PayPal Express Checkout bypasses the standard checkout process, so the tax lookup in TaxCloud is not performed. So when the customer returns from PayPal the cartID does...
  27. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Thank you for the information. I have updated the blog post to point to the latest files. Thanks!
  28. Replies
    7
    Views
    5,826

    v150 Re: Taxcloud and TICs

    Yes, that is the correct TIC to use for books. However, if the books can be considered to be school supplies they would use a different TIC.

    The basic idea is that the general TIC (00000) can be...
  29. Replies
    7
    Views
    5,826

    v150 Re: Taxcloud and TICs

    Hello, this would be technically possible but it would be quite a bit of work to modify the Zen Cart code to display both bits of information. We will certainly keep this on the list as a potential...
  30. Replies
    7
    Views
    5,826

    v150 Re: Taxcloud and TICs

    Hello, the taxability codes (or TICs) allow TaxCloud to determine accurate tax rates for products in different states. The default TIC (00000) represents general goods and services. This can be used...
  31. Replies
    5
    Views
    2,829

    v151 Re: Taxcloud - Questions & Reviews?

    I am chiming in a bit late here, but I would like to add a few details to the other replies already posted. One thing to remember is that the rate finder does not take into account your economic...
  32. v151 Re: can the taxcloud addon be tested within local wamp development server??

    Hello Tom, the TaxCloud add-on only needs to be able to connect to the TaxCloud server. So it can be on a local development server or a live site.
  33. Replies
    2
    Views
    994

    v139h Re: v1.3.9 TaxCloud installation issues

    Hello, you should be seeing the TaxCloud menu item if all the files have been installed correctly. Are there any errors in the logs? If you would like to contact me directly I can help you further.
  34. Replies
    1
    Views
    4,165

    v151 Re: Issues Installing TaxCloud Addon

    Hello, the files in the zipped TaxCloud module follow the folder hierarchy of the Zen Cart installation directory. So the files in the module under the "includes" directory go into the "includes"...
  35. Replies
    2
    Views
    724

    v139h Re: Tax Cloud Alternative?

    We're sorry to hear you had some trouble with TaxCloud. Although we know you've been in touch with our tech guys and we’ve straightened out the issue, we thought we’d offer a quick explanation in...
  36. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Hello, we are working on this issue right now and we are attempting to get it resolved as soon as possible. I will contact you when it has been fixed. Thanks.
  37. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Hi, I replied to your PM. Your site should be returning rates for NY now.
  38. Re: How to configure multi-level tax rate for NYS?

    FYI, the TaxCloud module will calculate these rates correctly for NY.
  39. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Please contact me with your web site URL and I will do some testing.
  40. Replies
    33
    Views
    8,135

    Re: TaxCloud & Tax Rate

    Just a FYI for anyone reading this forum in the future. This issue has been resolved in the latest version of the TaxCloud module - v1.5.2.
  41. Re: Taxes not appearing after order is placed! (Tax Cloud addon installed)

    FYI for anyone that stumbles on this forum in the future - this issue was resolved in the latest version of the TaxCloud module.
  42. Replies
    6
    Views
    1,242

    v150 Re: Where can I find tax rates?

    Hello, what updates are you referring to? With TaxCloud you can easily configure what states you collect taxes in.
  43. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    You can just replace the single file.
  44. v150 Re: TaxCloud - Taxes aren't being collected post payment

    Hello, what payment processor are you using?
  45. Replies
    158
    Views
    73,988

    Re: Tax Cloud

    Usually the hosting server's admin panel contains a page which lists PHP information. This should contain a list of modules, such as SOAP. It should also list the version of PHP the server is...
  46. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Hello, there is a fix for this in the latest version of the TaxCloud module. What is happening is that the customer's shipping address now has the full state name, rather than the two-digit state...
  47. Replies
    10
    Views
    3,101

    v150 Re: Tax Cloud and setting local taxes only

    It sounds like you might be missing one of the files. If you send me your contact info I can take a look at your site to see what is happening.
  48. Replies
    158
    Views
    73,988

    Re: TaxCloud Addon

    Hello, we have a fix for this specific issue. If you contact me directly I can email you the file. Thanks.
  49. Replies
    10
    Views
    3,101

    v150 Re: Tax Cloud and setting local taxes only

    You should just need to enable TaxCloud and remove any remaining tax zones you have set up in Zen Cart.
  50. Replies
    10
    Views
    3,101

    v150 Re: Tax Cloud and setting local taxes only

    It looks like the initial tax lookup is not being done, which is why you are getting that message when you check out. I can help resolve this once you are ready to do so.
Results 1 to 50 of 86
Page 1 of 2 1 2
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR