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Considering I started this thread an entire year ago and no one has had a problem with it being here up until Mr. Troublemaker showed up.
In fact, someone had recently referenced it to help with...

Actually, I just hold people to their word.
I'm also not one who understands this modern craze that it's funny to "poke fun" or mess with other people.

Yes my mind is made up. You were...

By the way Rob, the "I know you are but what am I" retort stopped working for me in 1st grade. You might want to consider retiring that one. :P

It's amazing how people think smilies immediately exonerate the contents and insinuations in their posts. :dontgetit
As we all know how sincere and "humorous" smilies can be! :blink:
(FYI If it's...

Your sarcasm is completely unnecessary.
Judging from your response to a very simple payment question (on an INFORMATION forum I may add...not a political commentary section) your sensitivity to...

I have B,E,N all enabled and in the Credit Card Verification I have N and S enabled.

All my international orders are coming in perfectly and so far no problems with fraud.

Are you with Authorize.net?

On the Payment Info page (step 2 of 3) how do I move the Gift Certificates to show after the Payment Method and Special Instructions?

I changed the sort order on payment modules but that didn't...

Oops, nevermind. :blush:

Setting of sendmail worked fine.

Thanks to the instant response from my hosting server. :clap:

I'm upgrading to 1.3.8a and everything seems to be working fine except I get the "Could not instantiate mail function." error upon checkout.

The thing is I'm receiving all the emails just fine...

I was with GoDaddy and used both authorize.net as well as paypal. Had numerous problems with both......order not generated but customer charged, customer charged twice, you name it. I caught most...

I would like to clear all orders and start from #0 again.
Also to clear products sold.
Is there an easy way to do this?

There's probably a way to just clear that info but I don't know my way...

I'm planning on opening a store soon and wanted to know what would be the best way to start with a fresh database (and order #1 as opposed to all the tests I ran).

Should I start a new database?...

Just wondering...are you with GoDaddy?

I would have this issue from time to time also sometimes an order would be generated but I would find two charges to the customer. I made sure to cross...

Just contacted the host and they are working on the server right now.

My shops have suddenly stopped working.
I get an internal server error page for both my zencarts. The website portion I have is viewable but anything in the store portion results in error.
...

Think I answered my own question....reinstall and upgrade database.

Hello,
I'm doing an upgrade (on test site). Everything seemed to go fine and is running smoothly but the only glitch I'm having is now that I've uploaded my old database info I get a warning...

That's it!!! I'm switching too!

I just spent a long time on the phone with GoDaddy too before coming to read this thread. They NEVER told me it was an issue WITH...

AHA!!!!

I'm pretty sure this is my problem too.

I'm on a premium hosting account with GoDaddy (also Authorize.net) and have sporadic problems but nothing more than I was willing to deal with...

Thank you both for the help.

I will do the upgrade as well as checking with my server since I had been having a little problem previous to this.

Major problems with Checkout. Please help!!!!!

Here's the rundown........

My site has been up and running a few months now with a few errors/problems reported here and there but it was...

The codes I get on transaction declines are letters not numbers and will signify specifically things like Address not matching, or zip not matching....etc.

You will see no record of an order in zencart unless it was processed successfully (either successful credit card, or successful paypal, or by checking check/moneyorder option if you're offering...

If all the cards are the same type and one went through but the other didn't you may have to readjust your security settings on Authorize. I actually talked with a representative that talked me...

I process all my credit cards through Authorize.net but decided to add Paypal due to request.

I want it to be in my sidebox with the other credit cards as well as being alongside the other credit...

Is there a limit to how many customers/orders Zencart can handle? or is it a matter of how much your database can hold?

Thank you and sorry for the unintended attempted hijack. :blush:

I was going off of the "Invoice not generated from order" part

This was one of the answers I came looking for. Thank you. Gonna go try it out.

I'm dealing with the same problem with a Authorize.net payment

I'm wondering is there a way to create an order under that customer account for future reference

Thank you. :smile:

The problem is the other order has shown as going through but Authorize.net has that same order as declined.

I will somehow need to get credit for this order for Customer#1.
The duplicate order...

I just updated with comments of canceled.......etc
But I was hoping the word "cancelled" would show on the overall orders report.
Also, I know when you delete you get a choice of restocking item....

hmm..why didn't I see canceled as an option?
Pending
Processing
Shipped (which I switched verbage)
Update

That's all I have for order status options

Is there a way to cancel an order without deleting the invoice from the order reports?
I would prefer not having any missing inv#'s in my reports.

I should've probably posted this in Customers and Orders ....shouldn't I have?

Trying to sort out a charge problem with Authorize.net and they say it is a glitch/problem with the shopping program. Here's the rundown....

During the problems I had the first day with Int'l...

Sorry!!!!!!!
One more question....actually just confirming.........

It would only be required to go down for maintenance for backups and file changes/ upgrades............. Correct?

I can...

When I put the site maintenance time down and it eventually gets to that point to go offline but there are customers who may not be paying attention to the notice will they just be kicked off? ...

Ok, Thank you. I need to do this soon!

I have a few questions about site maintenance.

1.How often do you do site and database backups?

2.Do I just go offline mode even if there are customers online? Do they just get kicked?
...

Actually, that search found your post that had helped me through last week's upgrade.
So I did struggle through that procedure and made it out successfully. I guess it was more of a struggle...

Thank you.

Ok, New error someone has reported. Here's what they sent me.....


2013 Lost connection to MySQL server during query
in:
[select products_id, products_price, products_tax_class_id,...

In speaking with the Authorize.net rep we discovered it was in fact my Address Verification Security Settings weren't set appropriately to accept international cards.

Hopefully this resolves the...

I noticed in my merchant account settings there is a box marked under REJECT IF......
Non US Card Issuing Bank

Could this be the problem? Would unchecking it leave me at a security risk?

Thank you. Will check it out.
Hope I can clear this up rather quickly. :blink:

Thank you for your prompt response

I am using Authorize.net AIM
Zencart v. 1.3.7.1

I did put in an email to the Authorize.net rep previously. Am awaiting a reply.

So far I'm only aware...

So we've had some orders come in. Most without a hitch but I just received 2 emails from people trying to use the card and getting error messages.
AVS Mismatch, address does not match card.
They...

OH NO! We just launched before I saw this. Too late. :(

Ugh.
I'll need to do it the other way. Looks like I'll need your help once again. Steer me in the right direction again please?