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Most of the time when I update inventory I have MODEL, PRODUCT NAME, and QUANTITY.

I had this problem when my store was hosted on Hostgator. There timeout is set to 30 sec. and they won't change it. In cpanel you should be able to check your server settings, or ask support what is...

Try not using "Master Category" at all. Just build your category structure (At Home: Small Appliances: Cookware) and put that into Category column and it should work just fine.

Hope that helps.

Well the problem didn't have anything to do with Apsona. I didn't think it did, but wanted to check with the people in the forum to make sure. The one file I was trying to import was somehow damaged,...

Is anyone else having a problem with Apsona updating. It was fine last night, but now today I can open an input file, but it gets stuck during the validation step. I'm not seeing any errors in my...

Good luck with that. I asked back in March 2012:

http://www.zen-cart.com/showthread.php?153990-Apsona-ShopAdmin-a-free-tool-for-import-mass-update-reporting&p=986430#post986430

Is anyone using Apsona to generate a feed file for Google?

If you are please let me know how you're doing this. I do a Full Export, but there are still things missing like the url, and upc, to the...

You could use a Firefox plugin named Firebug to see what is happening and maybe see why it becomes unresponsive.

Just install Firebug and start it just before you start your import. Hopefully you...

Just an update to let everyone know how this turned out. The store has been moved to a new Hosting account and it and Apsona are working well together.
I have no doubt my old hosting company will...

The testing I did today and using Firebug shows Apsona is running into a 500 Internal Server error.
I've passed this along to my host and hopefully they'll be able to figure out why.
In the...

Tonight M. A. Sridha from Apsona and I did a screen share to check out Apsona to see if we could figure out why the ‘Server Not Responding error keeps popping up when updating or importing new...

Just to update everyone on how this is going I’ve found that Apsona is importing the new records and updating existing records. At least until it shows the error message, and then it stops.

The...

I think you maybe on to something there. At least for most people getting that error. Increasing that time out setting could fix most of the time out error.
For me I think its because my host has...

One of my issues seems to have cleared itself up.
Yesterday and today I’ve been able to update existing products and it did not produce de-activated products. I don’t know what has changed, only...

I'm not sure what you mean by "enabled". I have to match each input field with one that is already in the DB.
http://yourneighborhoodstore.com/step-1%20copy.png


I hope the image shows up,...

In the Lookup by: window I'm using "Model". I understood that when in the Update Mode Apsona won't validate a product if it doesn't find an existing product to update. If that's not right let me...

I have not heard back from Apsona yet, but I didn't contact them until today. Since this was dealt with already I expected someone to point out the solution, but not.

Anyway here is another...

I wondering what was the resolution to this issue. I can't seem to find it. I can update 1000 products and turn around and update just 4 and get this error.

"The server is not responding. Please...

All Fixed! Apsona support figured it out.

They had modified their code to allow me to use an extra field (product fields). When the code was modified I was on the old Hosting account and the "zen"...

My Host has completely reloaded my VPS system. I did a fresh install with one template, Product Fields, and Apsona.

Same results when I tried to import new products. Apsona created the categories,...

Here is a bit more info.

I know for sure that Apsona is adding the new categories to the DB during the import.
Apsona is checking the DB to see if the import is a new add, or an update. After...

I’m having a problem with Apsona I’ve never seen before. I’ve been using Apsona since Jan. 2011 and its been working great.

When I started using Apsona I was on a shared hosting account and Apsona...

Anyone using “numinix_product_fields”

I’ve got that plug-in installed and it has an optional piece that adds a second Description field called “products_description2” to the products_description...

I love the mod, but yes more info about the company and their intentions would be nice.

I think Apsona is keeping control of it so that it will rise in value. The more shops it services the more...

Yes, when I export my products the category, and master category shows up as a numbers.
I installed Apsona on Jan. 10th. How can I tell what version I’m using? Since I’m not using Export for...

O.K. this was defiantly not a problem with Apsona.
I don’t know how I did it, but somehow I managed to screw up that upload.
Maybe there was an extra space in the file name when I edited the...

I don’t know that this is a bug with Apsona, but some of my product don’t show a picture until I open the product for editing and update.

Then with others I’ll have to copy the same image name...