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Hi Rob, thanks for the reply and sorry for mine being so untimely. The issue is still not resolved and my host is feigning ignorance. I think it's time for me to switch hosting companies.

Rachel

Thanks Rob. As far as I can see all the paths in the configure.php file are correct.

Where the cache is concerned, the only file in that directory is .htaccess.

The last time I was at the store was probably sometime in late February or early March; at that time there were no issues. Beyond that I haven't a clue as to exactly when it started.

In my root...

Yes it is and yes I have. Waiting for a response from my host.

I did a search but couldn't find a thread with this exact problem that had been answered yet, so I apologize if I missed one that covered it.

On the top of every store page a text error appears: ...

Okay, I will try that, thank you!

All shipping is flat rate, currently. We mostly only selling to customers w/in the states and haven't configured any further yet.

No, not necessarily; however, if that would make this easier for me then yes, they can. Since they'll get it regardless I haven't any problems with them downloading *and* paying for the disk option.

All of my product offerings are digital, so all are available for immediate download. No problems there. :flex: However, I provide my customers with the option of purchasing products on disk to be...