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Type: Posts; User: CaroleAs

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    v155 Re: One-Page Checkout [Support Thread]

    Do you mean I have to go through each change for each version from 1.4.0 to the current version?
    Do I have to identify all the 129 files listed there to remove them?

    Or is there a different way...
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    v155 Re: One-Page Checkout [Support Thread]

    You are pointing to the instructions for Zen Cart 1.5.4, 1.5.5, 1.5.5a-f, (under the Perform Required Edits) but there is also, a bit higher on the page, instructions for Zen Cart 1.5.5b-f (under the...
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    v155 Re: One-Page Checkout [Support Thread]

    I have ZC 1.5.5e and OPC 1.4.0.
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    v155 Re: One-Page Checkout [Support Thread]

    Checking the instructions to upgrade from 1.4.0 to 2.2.1, I need to uninstall it first, and it says to "delete the files that were copied to your Zen Cart installation's file-system. Then, use your...
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    v155 Re: One-Page Checkout [Support Thread]

    Yeah, I upgraded my Zencart store a short time after the initial release of this module.
    Sigh... I'll try to do that upgrade soon. (I need to do upgrades so infrequently, that I am always unsure...
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    v155 Re: One-Page Checkout [Support Thread]

    Version 1.4.0
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    v155 Re: One-Page Checkout [Support Thread]

    Where would I find the version number?
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    v155 Re: One-Page Checkout [Support Thread]

    I am using ZC 1.5.5e - and One-page-Checkout.

    A customer reported an issue today: she is unable to complete the checkout process.
    She is at the last step and gets a message that "she has changed...
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    Re: Customer cannot checkout

    Oh thanks!
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    Re: Customer cannot checkout

    What is OPC thread?
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    Re: Customer cannot checkout

    Yes, I regularly have customers who go through the checkout with $0 orders. I have some free products in the store, so they are often "purchased". The last one was on Nov 12th, and no issue was...
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    Re: Customer cannot checkout

    No, I am just saying that the process never "completes" as it always brings her back to that one page.
    See the Loom video link above. It illustrates her trying to "checkout", without success.
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    Re: Customer cannot checkout

    What module is that?
    And any explanation why she would be the only customer with such an issue?
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    Customer cannot checkout

    I am using ZC 1.5.5e

    A customer reported an issue today: she is unable to complete the checkout process.
    She is at the last step and gets a message that "she has changed something", and when she...
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    v155 Re: Shorter version of the URL

    Thank you all. Out of "curiosity", I contacted my hosting company asking if they did have any module or service to create such redirect and although they don't, there is a place in the cpanel where...
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    v155 Re: Shorter version of the URL

    You are correct. I was probably somewhat unclear.

    I am writing a book that will be printed (yes, on paper) so any link to a product in my store could not be clickable AND if i put the whole link...
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    v155 Re: Shorter version of the URL

    OK I am not getting the result I want so I am obviously doing something wrong.

    My domain is creationcassel.com, and my store is on creationcassel.com/store

    I wrote:
    Redirect 301 /align...
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    v155 Re: Shorter version of the URL

    Thank you!
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    v155 Re: Shorter version of the URL

    Now that I am at that point in the book writing, I have a simplistic question: where is the .htaccess file? Or is it possible there isn't any yet?
  20. v155 "Define page editor" for other language

    Probably just a brain fart here, but how do I access the Define page editor for another language than English? I have done it before, but just can't remember how to reach the page I have in French.
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    v155 Re: Shorter version of the URL

    Oh that is interesting. It might be enough for me. I don't plan on shortening my domain either. I have an associated blog where I can use PrettyLinks, but i would be stuck having to include /blog/ in...
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    v155 Shorter version of the URL

    This might be a long shot, but I am giving it a try.

    I am in the process of writing a book and would like to refer to some of my products in the store. Since the book is meant to be printed (yes,...
  23. v155 URL of a product scheduled for a later date

    This might be simplistic but when I schedule a release for a later date, I also want to schedule the promotions of it ahead of time. Typically, if it is released, I would go to the store, grab the...
  24. Re: Scheduling a new release in the store

    I am happy to report that it worked perfectly.
    Now, if there is any update as in a way to set the TIME too, I will add it. But for now, it is already a great tool.

    Thank you!
  25. Re: Scheduling a new release in the store

    Just to clarify some of the code. In the includes/init_includes/init_special_funcs_disabled_upcoming.php, my file includes also this code:

    /* Do not want to affect the way that other code that...
  26. Re: Scheduling a new release in the store

    I think that if you posted the code and the instructions again, it would make everything available in one spot. Then, I can double-check to make sure the code I have is correct too.

    Thanks.
  27. Re: Scheduling a new release in the store

    I set the price, set the number of items, set the date available to the 14th (this coming Friday), but I did not set it to disabled.
    Should I manually set it to disabled? I thought that if it is...
  28. Re: Scheduling a new release in the store

    Today, I had the opportunity to schedule the product for this coming Friday. I set it up as usual, but put the date for June 14. However, when I checked the home page, the product was available and I...
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    v155 Re: User cannot log in nor reset password

    My customer emailed me this morning with this message:



    She logged in and completed a purchase. So, I am still unsure if that is the only issue that was affecting her (that other cookie) or if...
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    v155 Re: User cannot log in nor reset password

    As for the Configure.php file, here it is:


    application/x-httpd-php configure.php ( PHP script text )
    <?php
    /**
    * @package Configuration Settings
    * @copyright Copyright 2003-2016 Zen Cart...
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    v155 Re: User cannot log in nor reset password

    I will wait until tomorrow and/or until the member can retry again as suggested by dbltoe.
    In the mean time, I will also check with Cloudflare what can be done from your suggestions.

    Will report...
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    v155 Re: User cannot log in nor reset password

    I did the changes recommended by Cloudflare to address the www issue.
    I don't know if it changes anything where you "tested" it, but the customer said she tried again last night and got the same...
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    v155 Re: User cannot log in nor reset password

    I had a chat with someone at CloudFlare where I did set up my SSL. They gave me some directions to address this mixed content issue.
    I just followed their instructions, but don't really understand...
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    v155 Re: User cannot log in nor reset password

    OK I KIND of understand that. Interestingly, I never had the www enabled or used. I have always used the url without it. How would I prevent that?

    Yet, the client was NOT using www when she was...
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    v155 Re: User cannot log in nor reset password

    You are correct in your description of the situation. However, if that was the explanation, why would it affect only her (and her son) and no other customers? I have had successful logins and...
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    v155 Re: User cannot log in nor reset password

    Trying to understand here.
    Why would this "duplicity" block someone's IP?
    Why would that only affect one customer? (at least, I didn't get any other email about it)
    Why do you mention the Campus? ...
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    v155 Re: User cannot log in nor reset password

    Yes, I understood that.
    If it can help (if someone wants to test), my site is https://creationcassel.com/store/
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    v155 Re: User cannot log in nor reset password

    What would be the IP of the site (my ZC store I guess)?
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    v155 Re: User cannot log in nor reset password

    As I said, i can definitely ask them, however, i am not even sure what i am looking for or what it would mean.
    Would we get information to copy and paste here for interpretation or would that do...
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    v155 Re: User cannot log in nor reset password

    I can ask but I don't know what it would say to do that with the son's computer as he never used that site before, so nothing would be "on his computer" or in cache or anything of the sort.
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    v155 Re: User cannot log in nor reset password

    Which both machines?
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    v155 Re: User cannot log in nor reset password

    I never installed any IP blocking mod or set anything up.
    The only thin I did on my end since her last purchase 3 weeks ago, is install the SSL on my domain.
    Is there a setting in ZC that could...
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    v155 Re: User cannot log in nor reset password

    All the tests were done with various devices on the same network/router. However, later in the evening, she asked someone else (her son), who has a different IP, to try and he also had the same...
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    v155 Re: User cannot log in nor reset password

    OK we did some more "testing" during the remote session:

    - the user CAN search in the store without error

    - the user CAN add to Favorite (although it gave the green message of the product being...
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    v155 Re: User cannot log in nor reset password

    OK we just had a remote session and *I* typed in the email and password for her account and the message is that therew is no match.
    Then, I thought of checking her email and pw on my computer and it...
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    v155 Re: User cannot log in nor reset password

    The email issue is not what is in this case. She created her account a couple of weeks ago and did make a purchase. I also checked the email myself so that is not an account that was set incorrectly....
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    v155 Re: User cannot log in nor reset password

    Interestingly, that is exactly the next step I offered her, and we will do that tonight. I told her i want to scare her computer as it is funny how at work, whenever someone seems to have an issue...
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    v155 Re: User cannot log in nor reset password

    She tried both. I know that sometimes, copy/paste will add a space after but it didn't do anything different.
    :(
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    v155 Re: User cannot log in nor reset password

    My customer still cannot log in, even after a couple of days of wait (hoping it would magically fix the issue).

    Is there any way that ZC might block users? Like blocking IP or something like that?...
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    v155 Re: User cannot log in nor reset password

    Weird question: can a user be blocked by ZC?
    She is able to log into other sites, even mine (hosted in the same place) but just cannot log into my ZC store, nor get password reset emails, etc.
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Zen-Cart, Internet Selling Services, Klamath Falls, OR