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  1. v155 Re: Numinix site search (or any other site search)

    We're setting up a recipe section on the site, to promote the use of our spices. I only want to search that section. The product search could possibly be modified for that purpose but I don't have...
  2. v155 Numinix site search (or any other site search)

    Is anyone here using site search code that's stable, or can anyone comment on the Numinix site search add-on? It hasn't been updated in a very long time, so I'm a bit reluctant to take a chance on...
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    Re: All Invoices Report [support]

    We've just now hired a shipping helper who shouldn't be a superuser (shipping boss was a family member previously), and have discovered that the All Invoices and All Packing Slips functions are not...
  4. Option to print selected packing slips

    Does anyone know whether there is a plugin that would allow us to click only on the packing slips we want to print, out of any given status? Our volume has increased to the point where we have to...
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    v155 Possible bug in USPS shipping

    We have many shipments to Canada, and have just run into an issue that I didn't think could happen. A Canadian customer managed to specify USPS domestic shipping on an international order. Our people...
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    Re: All Invoices Report [support]

    Thanks, I'll keep an eye out for any updates.
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    Re: All Invoices Report [support]

    It's been so long since I installed it that I don't remember whether I have a separately-installed version of All Packing Slips. The first screenshot shows what you see when you click on Generate....
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    Re: All Invoices Report [support]

    Is there a separate forum thread for problems with the All packing slips add-on? I haven't been able to find anything for it and I've run into an odd problem.

    It has apparently been doing this all...
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    v139h Re: Numinix Pinterest Add On Support Thread

    The error I'm getting is this:

    PHP Fatal error: 1062 Duplicate entry 'PINTEREST_BUTTON_SHAPE' for key 'unq_config_key_zen' :: INSERT INTO configuration (configuration_id, configuration_title,...
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    v139h Re: Numinix Pinterest Add On Support Thread

    I just installed this, and got a warning message that an error had occurred as soon as I restarted the admin side. Fortunately, removing config.pin_it_button.php from includes/auto_loaders took care...
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    v155 Re: Help with downloads

    Never mind. For pete's sake, my brain is totally useless today. I failed to specify the file name in the attributes. It's working now.
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    v155 Help with downloads

    I set up a downloadable product months ago and it's been working fine ever since. Now I need to add several more and I'll be darned if I can figure out what I did before. I've added one of them as a...
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    v155 Is there a picklist add-on?

    Version 1.55a running under PHP 5.6.3

    Does anyone know of a pick list add-on? Between increases in inventory and increases in orders, it's getting to be a hassle to run around grabbing things off...
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    v155 Re: Can't connect to database

    I'm not inherently opposed to that. I see that you run a server for Zencart hosting. We may need to talk about how I can switch to your site. I am so over this I can hardly speak coherently. I'll pm...
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    v155 Re: Can't connect to database

    A file comparison has been done and no differences were found. I'm puzzled as to why the front end loaded at all on that one occasion. It will not load now. I just get the zencart error message that...
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    v155 Re: Can't connect to database

    No problem with doing that, but I'm not sure where to find it. Nothing is being logged in the zencart error file.
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    v155 Re: Can't connect to database

    And no errors are being generated at all, either by the server or in the zencart debug logs
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    v155 Re: Can't connect to database

    Nope, added a new user, changed the configure files, deleted the old user, exact same problem. Except that now the front end isn't coming up at all.
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    v155 Re: Can't connect to database

    I'll try that, though I'm squeamish about removing anything at this point, lol.
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    v155 Re: Can't connect to database

    I take it back. Placing an image in that file gave me access to the menu page but I'm still getting a 'couldn't connect to the database' error if I go any farther than that. Back to square one.
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    v155 Re: Can't connect to database

    Huh. I looked at the server error log again, and it claims I was denied because it couldn't find a specific image in the template/images directory. There has never been such an image in that...
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    v155 Re: Can't connect to database

    I have no problem with that, but I don't think anyone can tell anything more than I can from just looking at what's available via ftp or via cpanel. The techs are telling me that there was some kind...
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    v155 Re: Can't connect to database

    The site was moved to the current VPS almost a year ago and has been working fine there since then. But yes to all the rest of what you said. I do a database backup every few days and have done one...
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    v155 Re: Can't connect to database

    Update to the above--my hosting company is saying they just can't figure out what's wrong. They want me to do a vanilla re-install of zencart in a different directory and then try to connect that to...
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    v155 Can't connect to database

    My hosting company is telling me that the reason my site still isn't working is that a wordpress database was deleted (at their request) and it's somehow involved in connecting to the zencart...
  26. v155 Re: Required special php or server settings

    I just found the FAQ that lists the server requirements for Zencart and can email it to the tech I was talking to, so perhaps that will help. But any added comment that I can pass on to them may be...
  27. v155 Re: Required special php or server settings

    Sorry, forgot to mark that I'm using 1.55a.

    We know this is a server problem. Nothing is logged in the Zencart debug logs--that's the first place I looked. My host has acknowledged that it's a...
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    v155 Re: Can't log in to admin at all

    The hosting company have acknowledged finally that nothing in the user-installed software could have caused the problem. They say that apparently when I was first moved from a shared server to the...
  29. v155 Required special php or server settings

    At my request, my hosting company upgraded my version of php to v. 7, which promptly broke access to the admin side. They changed it back to 5.6 but I still can't access the admin side. The hosting...
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    v155 Re: Can't log in to admin at all

    I've been on the phone with the hosting company, and they're trying to convince me that when the site was upgraded to PHP 7, some of the user installed files were changed. I think that's a lot of...
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    v155 Re: Can't log in to admin at all

    No, not getting a blank screen. It's not executing login.php at all. It's dying on a server misconfiguration error when it calls login.php.

    AH01271: exec used but not allowed in...
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    v155 Re: Can't log in to admin at all

    No, it's not even getting to that point. It's dying before displaying the login screen or anything else. It isn't generating an error in the Zencart error logs. And in addition, this happened when an...
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    v155 Re: Can't log in to admin at all

    I've restored login.php, but I can run Beyond Compare.
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    v155 Re: Can't log in to admin at all

    Yes, but none of the files have change dates later than when they were first installed. I had already looked for that. And now that I'm awake again, I see that that code is being generated by the...
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    v155 Re: Can't log in to admin at all

    This is the piece of code that's being reported as causing the error:

    <?
    echo "URL: http://$_SERVER[HTTP_HOST]$_SERVER[REQUEST_URI]<br>\n";
    $fixer = "checksuexec...
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    v155 Re: Can't log in to admin at all

    In doing some investigating, I see that this can be related to file permissions. But as far as I can tell, all the directories are set to 755 and all the files to 644, just as they always have been.
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    v155 Can't log in to admin at all

    My site was on PHP 5.6. The Stamps.com people told me their software required PHP 7.0 so I called my hosting server and asked to be changed to 7. They did that, and afterward I couldn't log in to the...
  38. v155 Need info on IP address display on screen

    On the right hand side of the order screen, there is the summary of whatever order you're looking at. Two IP addresses are shown. I've determined that the second one is our website. Because I placed...
  39. v155 Re: Session problem, can't log in to admin

    Yes, and yes. I've had a valid SSL certificate all along, and the site is set to use it.
  40. v155 Re: Session problem, can't log in to admin

    I'm able to log in to the admin side again, no idea why it wouldn't work before.

    In an attempt to fix the cookie issue, I changed the session value 'Recreate Session' to false, and it's now...
  41. v155 Session problem, can't log in to admin

    I'm still having complaints about people not being able to order from my site. They're getting the message that they must enable cookies, no matter how much enabling they do. I was told that related...
  42. Re: How Insert another field to Cathegory

    There isn't any way in Zencart itself to do that. If you have access to your server and have cPanel, you could use PHPMyAdmin to add a new field to the categories_description file. But you'd need to...
  43. Re: Product Extra Fields for text, pdfs and flash

    I'm thinking about installing this plugin so I can add our SKU's to the product description. But I see something called TabProductsV1.10 in the installation package. Is that supposed to be part of...
  44. v155 Re: Shipping Calculator - Built In v. Addon v. Custom - What to use?

    I use the regional boxes almost exclusively. Most of our products will fit well in the Regional Rate A boxes. The only thing to watch out for is that they really are "regional" rates. For locations...
  45. Re: Is Stamps.com Batch Import still working for you?

    Interesting. Thanks for that info. ShipStation still doesn't do what I want, though. The least expensive option is already more than what I pay for stamps.com, and it restricts you to fewer...
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    v154 Re: USPS First Class not working

    I just installed the new module into a 1.5.5a version, along with our heavily customized changes to handle our products, and it's working perfectly. I was happy to see Ajey's customizing section...
  47. Re: Is Stamps.com Batch Import still working for you?

    ShipStation is owned by Stamps.com. I presume it would be the same developers for both. The interface certainly is similar. My contact with Stamps.com tech support has always been with a real person...
  48. Re: Is Stamps.com Batch Import still working for you?

    I finally did get through to a level 2 tech there, who spent a good hour on the phone with me and couldn't figure out what was wrong. He said he was passing the problem on to the developers. I...
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    v155 Re: Can't log in to admin

    Thanks, I hadn't seen it mentioned here before, so I assumed it was something the hosting site was using, not part of Zencart. But I wanted to ask to be certain. It apparently did break some...
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    v155 Re: Can't log in to admin

    The site technician disabled Varnish. I've had a look at that and understand that it's for caching, though I'm not certain exactly what it is caching. I can now log in to the admin side. Can you tell...
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Zen-Cart, Internet Selling Services, Klamath Falls, OR