Ok, being a newbie to this i have just found the answer to my own question. It was the tare weight settings. I have been struggling with this for 3 weeks, and found it by accident.
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18 Feb 2009, 02:59 AM
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Re: charged Shipping weight is higher than actual shipping weight
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18 Feb 2009, 02:53 AM
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charged Shipping weight is higher than actual shipping weight
I am having trouble with my zone rates and I have attached a copy of the shipping estimator below. The problem is that the total weight comes to 4.4lbs but the charged weight is 7.4lbs. This is...
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