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Type: Posts; User: HeleneWallis

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    v155 Re: address in customer login

    Thanks much to balihr for his help with figuring this out. What he had to do was comment out the line in /includes/templates/MY_TEMPLATE/common/html_header.php that says

    //if $use_email is set to...
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    v155 Re: address in customer login

    I do have a plug-in (for encrypted master password) in the observers section, but it's been there since 2017.
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    v155 Re: address in customer login

    If this is any help, here is the code that's actually being executed at this point. I haven't dug deep enough to see why it's filling in the value with our email address. Sorry, I hate asking other...
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    v155 Re: address in customer login

    The 'team' consists of me, lol. Nobody else here would even know where to start. So if there has been a change, and I didn't do it, then hacker activity is at least a possibility. I can't figure out...
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    v155 Re: address in customer login

    I haven't tried that, because our system is busy all the time. We ship all over the world, so we have orders coming in at all hours of the day and night, and I'm reluctant to do anything that would...
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    v155 Re: address in customer login

    Thanks, I have cPanel rather than WHM, so I'll ask them about the DMARC record.
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    v155 Re: address in customer login

    I had already looked at this, as I found a previous question about it. It's exactly as you show it. The file is the one I downloaded in 2016 and hasn't been touched since then.
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    v155 Re: address in customer login

    No problem, it's newnaturalsonline.com. The address that's coming up is newnaturalsonline @ gmail. We can't use our domain address any more because AOL and Yahoo and some of the other email services...
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    v155 Re: address in customer login

    Yes, it's our address that's showing up on their screen. I didn't realize that until yesterday. I thought it was only happening to me when I logged into the store as though I were a customer. But I...
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    v155 address in customer login

    We've been going along just fine for a long time, and all of a sudden, when a customer tries to log in, our email address is showing up in the login address field. I haven't changed anything in...
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Zen-Cart, Internet Selling Services, Klamath Falls, OR