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Ok so I installed the FTP client...now what?

Thank you so much for your help btw.

Still sounds like Greek to me. *banging head against wall*

Yes, I am using justhost and have zencart installed already. Now I'm trying to customize it.

I have read all kinds of posts, I have read FAQs, I have done web searches and I can't figure out how to access the file includes/languages/english.php. I know I need to open it with notepad so I...