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  1. #1
    Join Date
    Jun 2008
    Posts
    1
    Plugin Contributions
    0

    Default Free Shipper not activating

    Hi I've just finished my cart at www.misterpaterson.com/catalog and it's all working just fine except for one problem...

    I'm offering free digital downloads but if you are only ordering free products and your order total is £0 you can see

    Sorry, we are not accepting payments from your region at this time

    My free digital downloads are set up as:
    1. Product is free
    2. NOT virtual
    3. NOT always free shipping

    I have zones shipping installed so uk is zone 1 europe zone 2, everywhere else zone 3 and that works for any country as long as oder is more than £0.0

    I have tried installing free shipping options and configuring it to activate for orders where order total <= 0.00 but i still get that error

    I have also just tried installing free shipper although im not quite sure what that does and I got the error again.

    I have no zones set up and all my products are set as taxable items but with no rates set up (it doesnt work if i set tax option to none though either)

    Oh I should mention that digital downloads with a prive more than £0.00 are working and even with free digital downloads you can complete the transaction and get your free download if you ignore this message but I want to get rid of it in case it puts people off. It seems from what I've read that this message comes up when no shipping module meets the criteria for that order but I'm not sure what shipping options to configure.
    Thanks in advance, bit long but I'm trying to get all the info you need in first time!

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipper not activating

    Your Shipping Appears to work fine as there isn't a checkout_shipping in the checkout ...

    However, your Payments are not working right as they are setup incorrectly ...

    In order to checkout, there must be a method of Shipping and a method of Payment ...

    Your Shipping method is fine as it is "skipped" because of the Download ...

    Your Payment method does need something ... try installing the Zen Cart Free Charger freecharger so that the checkout can be completed ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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  3. #3
    Join Date
    Jun 2008
    Posts
    1
    Plugin Contributions
    0

    Default Re: Free Shipper not activating

    Perfect it's working now.
    You're amazing!
    Thanks for your help
    Sammi

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Free Shipper not activating

    I do have my moments ...

    Glad that this was the solution to your problem ...

    Often times, just take a deep breath and watch the URL as you navigate through your site and it can help you locate the culprit in some of these things ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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