Thread: PayPal Question

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  1. #1

    Default PayPal Question

    I have setup Paypal in the payment module but in the order status column is says "processing." In a test when you go to check out it does not go to Paypal. I have searched the forum and did not find this issue. Can anyone help or direct me to a previous discussion of this issue.
    Thanks.

  2. #2
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    Default Re: PayPal Question

    order status column is says "processing
    Processing is the correct status. The button should be green.

    Do you have the PayPal fields completed?

    What is the url for your site = if we see it, we can test it/look at the issue for you.

    Tina

  3. #3

    Default Re: PayPal Question

    Quote Originally Posted by charmedbytina2 View Post
    Processing is the correct status. The button should be green.

    Do you have the PayPal fields completed?

    What is the url for your site = if we see it, we can test it/look at the issue for you.

    Tina
    The button is green.
    The URL for our site is bigsbikinibikebath.com
    Thanks.

  4. #4

    Default Re: PayPal Question

    When I just checked the site things have changed - when you click to checkout it goes to a blank white screen.
    Oh boy. So much to learn

  5. #5
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    Default Re: PayPal Question

    Oh Boy! is right!

    Run the Debug Utility to find the problem.

    Available here:

    http://www.zen-cart.com/index.php?ma...roducts_id=860

    Tina

    PS - Your site is down for maintenance???

  6. #6

    Default Re: PayPal Question

    We are just building it. That is just how new we are!!!
    I'll try the debug now.
    Thanks

  7. #7
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    Default Re: PayPal Question

    We've ALL been there and feel your pain.

    That's why so many are here offering assistance when they can - kinda our own Pay It Forward Zen!

    Tina

  8. #8

    Default Re: PayPal Question

    That debug is beyond me ability to run so I will have to wait until the HS Junior that is helping me gets home.
    Any other ideas?
    Can you get to our site from the URL?
    Thanks

  9. #9
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    Default Re: PayPal Question

    AHHHHHHHHHH KIDS - they do come in handy every now and then, son't they???

    Can't access your site - is it down for maintenance?

    Debug is pretty simple really (once you get ot know it!)

    Upload the enable_error_logging.php to your includes / extra configures file.

    Make sure the chmod on the cache file is 755 or 777

    Then go to your site and recreate the problem (blank white page)

    Then it's back to your FTP, open the cache folder, then view the error report.

    This report will tell you what files are misbehaving!

    Tina

  10. #10

    Default Re: PayPal Question

    I will definately need help the first run thru - uploading and files and all!!!!
    Yes, they do come in handy.
    The site is not live yet so I do not know if it shows its under maintenance.
    Someday I will look back at this and smile.

 

 
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