X-SpamScore in header of confirmation e-mails

[karma-lab]

Hi,
I'm testing the sending of confirmation e-mails from a ZC store I'm still configuring.

The e-mail that goes to the customer, when I look at the headers in my e-mail program, has the entry named "X-SpamScore", with a value of "6". This is very high, and causes it to go into my spam folder. Now, I could disable this, but the point is, this isn't spam, it's an order confirmation. If I have this problem when testing, then real customers will have this problem as well.

What causes this value to be so high, and do I have any control over it?

[DrByte]

The rest of your spam headers (or all headers in general) would be required in order to determine what is specifically causing *your* emails to be treated as possible spam by *your* email server.

It can be caused by things like the server you're sending from being blacklisted due to abuse by others on the same server, or by disliked email addresses, or based on content containing bad words (this is unlikely unless you've changed the message content), amongst other things. And *every* hosting server's configuration is different, based on the whims and level of experience (or not) of the server administrator.

[karma-lab]

I don't quite understand the response. But here are the headers (if this is what you mean):

Return-Path: <[email protected]>
Delivered-To: [email protected]
Received: (qmail 14843 invoked by uid 80); 30 Jun 2008 08:31:53 -0000
Received: from unknown (HELO inbound-mx31.atl.registeredsite.com) (216.247.37.55)
  by 209.237.134.175 with SMTP; 30 Jun 2008 08:31:53 -0000
Received: from ina.lunarmania.com (ina.lunarmania.com [67.210.98.185])
	by inbound-mx31.atl.registeredsite.com (8.12.11.20060308/8.12.11) with ESMTP id m5U8Vml8017981
	for <[email protected]>; Mon, 30 Jun 2008 04:31:51 -0400
Received: from karma14 by ina.lunarmania.com with local (Exim 4.68)
	(envelope-from <[email protected]>)
	id 1KDEnc-0000pI-4z
	for [email protected]; Mon, 30 Jun 2008 01:31:48 -0700
To: [email protected]
Subject: Welcome to the Karma-Lab Store
Date: Mon, 30 Jun 2008 01:31:48 -0700
From: Karma-Lab <[email protected]>
Reply-to: Karma-Lab <[email protected]>
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73] via Zen Cart
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="iso-8859-1"
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - ina.lunarmania.com
X-AntiAbuse: Original Domain - karma-lab.com
X-AntiAbuse: Originator/Caller UID/GID - [32164 32002] / [47 12]
X-AntiAbuse: Sender Address Domain - ina.lunarmania.com
X-Source: /usr/local/php5/bin/php-cgi
X-Source-Args: /usr/local/php5/bin/php-cgi /home/karma14/public_html/store/index.php 
X-Source-Dir: karma-lab.com:/public_html/store
X-SpamScore: 6
X-MailHub-Apparently-To: [email protected]

[DrByte]

Since your mailserver (run by your hosting company) only sends you a "score", and not the reasons behind that score, you'll have to ask *them* what the specific rules are that are causing the score to be so high.
Some hosts actually have all the rules and their results listed in the headers ... yours doesn't. As such, it's impossible to tell what is specifically causing the high score in your case.