virtual products downloading help

[gnplaza]

Hi,I am selling different types of Legal Forms and for which i have added all the Forms and needed attribute setting and everythings work fine.I also tried for a sampe orderand everything was working fine now the proplem is that after the checkout i am not redirected to download orreceivea download link.Soplease need help regarding this. If you want please try yourself at www.myrentdeals.com/shop.Try ordering as the price is set to $0.00.Or may be the price is the reason behind this.But i was able to complete the ordering process.PLease need help thankyou.

[Website Rob]

Have you tried using the Tutorials/FAQ link at top of this page?

Some good information but no matter, as with anything new you still have a learning curve ahead of you.

[gnplaza]

Hi,thankyou for your reply .I tried to find faq regarding this issue but found few which i don't need.Actually after thecheckout is completed and it shows success page and may be there it should show some download button which i cannot see.Soplease help in this matter.Thankyou

[vivaknievel]

Unless you tried to set it up differently, all downloads are in the customer's account history, after purchase. On the Checkout Success screen, the default text informs the customer that they can access their virtual products within their account. Zen Cart does not direct the screen there automatically... the customer must view their download in their account. You could probably set it to re-direct the browser to the account history with custom coding, or figure out a way of bringing in code to call up purchase information on the checkout screen.

Normally, how it works, though... is the customer clicks on "My Account" or "Order History"... They will "View" the order, and then will see downloadable products listed by file name, file size, the expiration date, how many more attempts the customer is allowed, and the download button.